Shelby E. Smith

**** ***** ****** ***, ***. ****, Raleigh, NC 27617

518-***-**** - adagd8@r.postjobfree.com

Education

Delaware State University – B.A. In Political Science

**** ***** ****** ***hway, Dover, DE 19901

Employment

Hampton Inn & Suites of Brier Creek, Operations Supervisor – Raleigh, NC 06/2017-Present

Checking guest in and taking payments

Sorting and preparing the hotel for large groups

Cultivated and strengthened relationships with customers, vendors and internal stakeholders

Trained, mentored and motivated employees to maximize team productivity

Motivated employees to share ideas and feedback

Sessoms & Rogers, PA, Legal Assistant – Durham, NC 10/2017 - 12/2017

Data entry for clients and consumers within collections

Gathering paperwork for court appearances and dismissing cases

Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs

Coordinated subpoena services and other day-to-day support activities for legal office

Internships

NYS Dept of Education Board of Medicine – Albany, NY 04/2009 – 08/2016

Clerical and secretarial work

Filing and multi line phone systems

Created and maintained spreadsheets and developed administrative and logistical reports

Kept office records organized and supplies well-stocked for optimal team performance

Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters

Assisted team members with special projects by coordinating records and resources to meet expected requirements

Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members

Albany City Court – Albany, NY 01/2012-03/2012

Assisting public defenders with their court proceedings

Produced professional and error-free letters, presentations and spreadsheets

Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence

Replenished office inventory, removed trash and delivered files to employees

Provided administrative support such as filing documents, copying paperwork and delivering packages

Albany County Commissioners of Jurors Office – Albany, NY 08/2011-10/2011

Clerical work

Assisting civilians with the jury duty process

Assisted team members with special projects by coordinating records and resources to meet expected requirements

Produced professional and error-free letters, presentations and spreadsheets

Created reports and other types of documentation, which often contained sensitive and confidential data

Ensured offices were set up properly and compiled human resources information for new personnel

Community Service

Founder of New Beginnings Scholarship Foundation - Raleigh, NC - August 2018

Girls Scouts of America – Albany, NY – 8yrs

Capital City Rescue Mission – Albany, NY – 15yrs

American Red Cross – Albany, NY – 5yrs

Capital Region Food Bank – Albany, NY – 1yr

Skills

Microsoft - Intermediate

Organization

Accounting - Beginner

Clerical

Creativity

Critical Thinking

Data entry

Leadership

Phone systems

Problem Solving

Secretarial

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