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Mental Health Manager

Windsor, Connecticut, 06095, United States
September 29, 2019

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Objective: To contribute my professional, personal experience, and academic knowledge towards the attainment of your organization’s mission and vision.

Qualification Summary:

•Over sixteen years of case management experienced

•Over six years of middle management experience.

•Trained in the Wraparound model and very effective in using best family engagement practices.

•In-depth practice knowledge in cultural sensitivity and competency best approaches

•Very analytical, detail oriented and work well under stress

• Excellent written and verbal communication skills

•Great in multi-tasking, and takes appropriate initiatives to solve problems.

•Knowledgeable and competent in all relevant updated computer applications- Microsoft office, Excel, Power Point

•Demonstrated advocacy skills and proven track record in collaborating with other systems/service providers to ensure better outcomes.

•Program planning, implementation and evaluation experience.

•Great community outreach and organizing experience.

•Excellent in the application of motivational interviewing

•Great meeting facilitator

Education: University of Connecticut School of Social Work.

•Masters in Social Work May 2010.

University of Ghana:

•Bachelor of Social Work June 1996.

•Minor in Political Science June 1996

Work Experience:

State of CT, May, 2014-Present-Social Worker, LMSW

Case Management-Manages a full case load of both in-home and out of home cases.

Refer families to services to facilitate rehabilitation to enhance their social functioning.

Prepares legal documents and submit to the Juvenile court.

Collaborate with community providers to address the needs of families

Testify, present and defend the department’s position in court regarding child protective services issues.

Provide transportation and supervised visits to the families as and when needed

Prepare case plans, identify family objectives, develop action steps and connect families with needed services to attain identify family goals.

FAVOR, Inc. March, 2013- March, 2014 -Facilities Family Systems Manager

•Provided mentoring and support to family members and youth by assuring that they have accurate, understandable, complete information and the training necessary for meaningful participation in service in their community

•Worked with DCF staff and other community partners to promote and improve communication between related community organizations with the goal of consolidation and elimination of unnecessary meetings that families attend to access services

•Worked in partnership with Regional DCF Systems Development Managers, Hub Service agencies and other system leaders and stakeholders to advance the health and well-being of children, youth and families in the state of CT

•Identified and engaged family members and youth, from diverse backgrounds and communities, to join, participate, and become leaders in the regional service system.

•Promoted family driven and youth guided practices and principles throughout both campuses of the Albert Solnit Centers.

•Attended and participated in regularly scheduled facility leadership meetings to support integrated system development and inter-departmental collaboration

•Assisted in the identification and strengthening of youth and family's natural support system

Community Mental Health Affiliates: Forensic Services Clinician -01/11 to 02/13

Conducted mental health screening and assessment to determine eligibility for Jail Diversion Services in Court

Consulted with Judges, Public Defenders and State Attorneys and recommended appropriate mental health services for non-violent mental health offenders

Facilitated “Start Now” cognitive and dialectical behavioral group therapy for DMHAS forensic clients

Provided compliance report to the Court about clients engagement with treatment services

Collaborated with DSS to access needed services for clients

Participated in presentations to educate the police and staff from the Court system about mental health clients and their presentation.

Wheeler Clinic: January 08- Feb 2010 (Part time Residential Care Counselor)

•Provided positive and therapeutic support to Children in the Child Protective Services system.

•Provided recreational and educational needs for youth in the program

•Provided mentorship and appropriate role model for youth and families.

•Ensured successful implementation of therapeutic program goals for clients.

•Provided effective feedback via documentation to program manager for program evaluation, improvement, and successful outcome for youth in the group home.

Connecticut Coalition to End Homelessness: 10/ 09- 06/10 Community Outreach Worker

•Created a Consumer (Former Homeless Individuals) advocacy Committee.

•Developed Consumer Speakers Bureau to engage in outreach activities and legislative advocacy for supportive housing in Middlesex County.

•Coordinated the activities of different committees to attain a broader goal of a comprehensive plan to end homeless in Middlesex County.

•Provided training and direction to Consumer Committee members.

•Consumer group successfully testified before CT general assembly.

•Coached consumer group to strategically communicate to different stakeholders at different venues.

•Researched current intervention approaches to end homelessness and incorporated them into coalition’s agenda.

•Created a budget for the Consumer Committee and secured limited funding for its activities.

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