Training and Development Consultant

CURRICULUM VITAE

OF

MATSHABALALA ROSE MIYA (MAHADI)

I am a hard working, emotionally balanced and naturally curious person who thrives on everyday learning and teaching. I believe that life is about continuous learning and teaching whether formally or informally. My passion for training was unleashed when I entered and was selected in the top five for the Secretary of the Year competition. This led to my new career as the secretarial profession ambassador. As a direct result of my participation in this completion a motivational speaker was born. I then continued to do public speaking, office administration and soft skills trainer. In 2013 I registered my own training and development company, which I have used for freelance facilitation and training jobs. In my over 25 years of working as a PA and Office Manager, I have interacted with people from all walks of life and communicated with them at different levels. This has made me to gain confidence in communicating with people from different cultural and professional backgrounds. In the past three years, I have widened my training scope to include learnership facilitation and ECD Practitioner training.

The strengths I have developed over the years are:

An understanding of the South African business eco-system

A teachable disposition;

A sense of urgency;

Speed and meticulous delivery of project responsibilities;

Financial and Administration acumen from managing departmental budgets, credit card expense reconciliation and travel arrangements;

Project management skills;

Business Communications Skills

Well development emotional intelligence

Pro-activity - looking ahead and planning accordingly;

Results focused;

Calm and efficient under pressure;

Positive outlook and attitude;

Tact and diplomacy, especially in stressful or conflict situations;

Absolute discretion and confidentiality;

Respect for others and always building credible relationships;

Working well as part of a team;

Attention to detail;

A healthy sense of humour;

Ability to Speak the different indigenous languages spoken in SA

BIOGRAPHICAL INFORMATION

Tel No : Mobile – 073-***-****

Email : *****************@*****.***

Nationality : South African by birth

Languages : English, Afrikaans, Zulu – Speak, Read and Write

Xhosa, South Sotho, Seswati, IsiNdebele – Speak and Read fluently

Driver Licence : Code 10 (17 years’ driving experience)

EDUCATION AND TRAINING

July 2019 : SEED Business Development Accreditation

Jan to Aug 2013 : Entrepreneurial Development Certificate

April 2011 : Train the Trainer - Assessor Certification (US 35902 / US Code 115753 ETDP Seta Accreditation)

Nov 2011 : Moderator Certification (US 46008 / US Code 115759 ETDP Seta Accreditation)

June 2006 : Project Link - Applied Project Management

December 2004 : Damelin College

General Management Diploma (Corporate Relations)

Mar to May 2001 : PR Institute of SA (PRISA)

PR Writing

1998 : Technikon Witwatersrand (now University of JHB)

Entrepreneurial Development Programme (6 months)

1992 : Kelly Greenoaks

PR Certificates (6 months)

1986 : Rosebank College / Std Bank Internship

Executive Secretarial Certificate

1983 : Illinge High School

Matriculation (with Exemption)

CAREER HISTORY

Current Projects: From July 2018

Train the Trainer Smart Start ECD Facilitator (Freelance)

-Directorships: Mahmiya Consulting; WILAT SA (Women in Logistics in SA); Vosloorus Women in Business

-Volunteerism: Vosloorus Women Cricket Club as team manager

-Volunteerism: Vosloorus Township Farmers Association as advisor and market coordinator working with the Ekurhuleni Metropolitan Social Development Department

Feb 13 to Current Director – Mahmiya Consulting

Business Consulting, Coaching and Mentoring Services – I have gained enormous knowledge about the small business compliances and accreditation needs in the South African landscape. In my quest to assist the small business person who operates in the township and rural environment I have had to adapt my knowledge to suit the ordinary person, in some cases resort to using the different indigenous languages practiced in South Africa. I am fluent in IsiZulu, South Sotho, IsiXhosa, SeSwati and a little bit of Shangaan languages. This has assisted me to make an impact and to be able to simplify the otherwise difficult to understand business language.

Training and Development (Currently Freelancing for other Training Providers); Courses Presented: Executive Secretarial Development; Report Writing; Records Management in the Public Service; Administration Skills for Office Professionals; Batho Pele; Stress Management, Small Business Management, New Venture Creation, Cooperatives Management, Life Skills and Coaching.

Board Secretary to Kathorus Chamber of Commerce and Industries - In this portfolio I have managed to introduce management systems at the Chamber office; I give advice to the Board of Directors, convene and document board meetings; administer the membership database; I have built relationships with relevant stakeholders; compiled the business profile and business plan for the chamber; mentor and coach the management team that is responsible for running the office; give advice to the members on a daily basis.

Youth Business Advisor - In my role at the Chamber of Commerce I have also held the responsibility of establishing a youth wing. My main responsibility in this role was to give guidance about running a small business and motivating the youth on personal life management.

Aug 11 – Jan 13 PA to Head of Sales & Marketing and Team Assistant

BP Southern Africa

Responsibilities Included: Office Management; Team Support; Office Administration; Diary Management; Team Liaison; SHEQ Representative; Minute taking and distribution.

07/2007–06/11 Freelance Skills Development Facilitator / Assessor

Pro Active Public College and Rantsane Mario and Associates

I worked as a part time facilitator, Public Speaker and Trainer working with different companies on a freelance basis. This endevour assisted me in growing my confidence and gaining experience as a trainer. The courses I have presented are: Executive Assistant Development Module 1 & 2; Effective Reading and Writing; Batho Pele Principles (Government Customer Services); Report Writing and Meeting Skills; Records and Mail Management; Protocol Diplomacy, Etiquette & Culture; Key Skills for Office Professionals; Master Minute Taking Skills.

08/2002 – 05/2007 Coca-Cola Company

PA to Director and Team Assistant – (Public Affairs and Communications;

PA to Group Marketing Director Departments

As a personal assistant to Company Directors, I gained a lot of experience in being pro-active, delivery mindedness and the ability to focus whilst also being able to multi task. I was also responsible for managing the departmental budgets, diary management, team cohesiveness and the ability to be firm but mindful. In this role, I also learnt a lot about marketing strategies and the role of big companies in the economy of South Africa. Whilst employed at this company I acquired a General Management diploma in Corporate Relations. During the time spent working for this company my ambition to own my company and train other Office Professionals was born.

06/1990 – 04/2002 : Various Administrative, Secretarial & Office Assistant Roles

Different Companies including Education, Personnel Recruitment and Aviation Environments

02/1986 – 05/90 : STANDARD BANK OF SA

Teller, Enquiries, Branch Manager’s Secretary and Receptionist, Data Capturer, Ledgers Clerk

01/1984 – 11/85 : Temporary and Voluntary Employment – different companies

INTERESTS AND HOBBIES

Newspaper and Magazine Writing (have published short stories, poetry and magazine articles)

Art and Crafts; Theatre; Gardening

Published debut poetry book in February 2012

Poetry book link - http://bookstore.xlibris.com/Products/SKU-030*******/DeKaffirnated.aspx

LEADERSHIP ROLES

In my teens - Sunday School Teacher

High School - Class Treasurer

Denel Aviation - Representative ofNon Unionized Staff Forum

Coca-Cola Canners - Convener – Secretarial Forum

Finalist in the PSA National Secretary of the Year Award 2002/3

Motivational Speaking Engagements (From 2003 to Current)

Trainer and Business and Life Coach – 2007 to Curren

REFERENCES

Mr Claude Mothibedi

Learning and Education Director

Institute for Workbased Learning (Former MHD College, Vosloorus)

Office Tel: 011-***-****/7

Mobile: 079-***-****

Mr.MandlaTisani

Ex-Director of Public Affairs and Communications

Coca-Cola SA

Mobile: 082-***-****

Email: ******@*******.**.**

Ms Angie Selokela

Ex HR Manager at BP Southern Africa

Email: *********@*****.***

Mr.Sipho Mbelle

Ex Head of Sales and Marketing

BP Southern Africa

Mobile: 071-***-****

Email: *****.******@********.**.**

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