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Customer Care Cash Handling

Location:
Rawdat Al Khail, Qatar
Salary:
2000
Posted:
September 28, 2019

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Resume:

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CURRICULUM VITAE

CAREER OBJECTIVE

To obtain a dynamic, challenging Opportunity that contributes to the outstanding Success of the business through 2+ years’ in customer care experience from various global industries. EXPERIENCE SUMMARY

SPA

ATTENDANT

INTERCONTINENTAL HOTEL - DOHA

Jan 2018 -

April. 2018

Greet clients, inquire into their appointments status and relay information to associated spa therapist

Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure

Oversee the sanitization of client treatment rooms

Process payments for services rendered and ensure that bookkeeping activities are performed to manage cash and credit card transactions

Provide spa tours to new or prospective clients and make them are of the services and facilities offered

Assist front desk representatives in handling telephones during busy hours and providing information over the telephone and in person

PERSONAL DETAILS:

NAME: ANNALN BENNEGUEN VALDEZ Ms.

PASSPORT No. EC7421911

NATIONALITY: Philippine

MOBILE: +974-********

E-MAIL: adag1b@r.postjobfree.com

ADDRESS: Bin Omran Doha

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FOOD & BEVERAGES (F/B)

HOSTESS

AL-NAJADA HOTEL - AL

BARAHA RESTAURANT

(INTERNATIONAL)

May 2018 -May 2019

.

Receive orders and serve customer requests completely in a timely manner

Fulfilling room service requests

Serving as a barrister or cocktail attendant bartender

Keeping service area clean, tidy and well prepared

Efficiently manage the proper settlement of all customer accounts

Answers guests queries in a polite and helpful manner F/B SERVICE

DUSIT DOHA– BENJARONG

THAI RESTAURANT

Jun 2019– To date

.

Assist the management of restaurants, bars and outlets

Clear dirty dishes from table.

Refill beverages throughout the meal.

Work with other servers and be a team player.

Electronic ordering system experience

Cash handling experience

EDUCATION

St. Luis University – Vigan Ilocos Sur Jan. 1996 – Nov 1997 Diploma – Secretarial Studies

TRAINING & ACHIEVEMENTS

Philippines Institute – Qatar Mar 2016 – April 2016 Secretarial

Award: Certificate of Achievement

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LANGUAGES

English (Fluent both verbal and Written)

Tagalog (Fluent both verbal and Written)

Arabic Language (Basic general communication)

SKILLS

Computer Skills

MS Office Packages,

Desktop publishing

E-mail

Faxing & Internet

Other

Strong interpersonal and communication skills and the ability to work effectively with a wide range of cultures in a diverse community.

Strong leadership skills, including ability to foster a cooperative work environment.

Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out.

Capable of implementing and managing change.

REFEREES

Available upon Request

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