SIMONE NIKITA
DAYANAND
PERSONAL INFORMATION
Surname: Dayanand
First Names: Simone Nikita
ID Number: 940**********
Permanent Residential Address: 15 Delhi road, Raisthorpe, Pietermaritzburg
Contact Number: 081-***-****
Email Address: **************@*****.***
SUMMARY
A customer eccentric individual, experienced within the motor industry pertaining to the finance and administrating duties. Advanced vehicle repairs knowledge and vehicle parts. Highly organized and motivated individual that strives to over perform and adapt to the organisations strategy and values. Possessing good communication skills, a positive attitude and work ethic. Abilities to work under pressure and is an independent strategic thinker.
QUALIFICATIONS
•Diploma in Psychology
PROFESSIONAL EXPERIENCE
07/2018-CURRENT- BOOKINGS CLERK
SUPERTECH BMW –Pietermaritzburg
-Booking in BMW vehicles for repairs
-Opening job cards for repairs
-CVS (BMW) scanning completed job cards to a system for other Supertech dealers to pull out a job card they require.
-Auditing job cards
-Filing of job cards after it is scanned
-Assisting Service advisors
-Liaising with customers about queries such as Motorplan, vehicle repair history, etc
-Administrations and preparing of Quotations
-Updating Dealernet CIA system(BMW System) customer details for cash customers
-Liaising with the Workshop Foremans in deciding how many vehicles to book in for the next day.
-Manage a good variety between repairs and services in the workshop for the technicians. - Call customers for Recall campaigns
05/2016-05/2018- ASSISTANT MANAGER
CARTIME-HILLCREST – Hillcrest
- Opening job cards
-Managing staff - assisting with queries and information from head office
-Assisting clients with queries and prices
-Administration of payroll to staff
-Ordering vehicle parts
-Administrations and preparing of Quotations
- Administration of Stock take
- Invoicing repairs done and updating of records on Pastel
10/2013-03/2016- ADMINISTRATIVE ASSISTANT
KLOOF AUTO CENTRE – Durban
-Opening job cards
-Administrations and preparing of Quotations
- Comparing vehicle parts prices from other suppliers for most reasonable prices when ordering parts
- Administration of Stock take
- Invoicing job cards and updating of records
01/2013-06/2013-GENERAL ASSISTANT
JUST MAINTENANCE AND CONSTRUCTION- Pinetown
-Assisting clients with queries
- Invoicing and updating of records
- Switch board duties
-Administration of payroll of staff
-Administrations and preparing of Quotations
- Administration of Stock take
2011 PMB AUTO SALES - Pietermaritzburg (school project)
-Filing of documents
- Switch board duties
EDUCATION & PROFESSIONAL TRAINING
2012 Matric
Pietermaritzburg Girls High School- Pietermaritzburg, Kwa Zulu Natal,
South Africa, School leaving certificate (Diploma)
English, Afrikaans, Mathematics, Biology, Dramatic Arts, Computer Application Technology
SKILLS
Adobe, Good communication skills, Computer Literacy, Internet
Explorer, Microsoft Excel, Microsoft Power Point, Microsoft Word, Management, Problem solving, Sales, Vehicle knowledge, Autoline, CVS, CIA- Dealernet
REFERENCES
Nesagee Naidoo – Supertech BMW – 083-***-****
Grant Perks – Owner - Kloof Auto Centre – 031-***-****
Glen -Manager - Cartime – 078-****-***