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Project Manager

Location:
Milton, Ontario, Canada
Posted:
September 25, 2019

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Resume:

Ola Lamilisa (Pmp, cbap)

*** *** ***** *******, ******. ON L9T 0Y4. adafz9@r.postjobfree.com 647-***-****

A Value Driven Professional, With Over 8 Years’ Experience In Business Analysis, Process Improvement, And Project Management. An expert in Project Management Lifecycle (PMLC), Software Development Lifecycle (SDLC) and Information Technology Infrastructure Library (ITIL) including development of business cases, charters, estimation, requirement definition and analysis, design, development, testing, support and production of artifacts.

ACHIEVEMENTS.

Successfully Led The Process Re-Engineering For The Refugee Claims Application (2019).

Certified Business Analysis Professional With International Institute Of Business Analysis. (2018).

2 Time “Rising Star” Award Winner With Improvtek Consulting Inc (2017).

Certified Six Sigma Black Belt Professional With Aveta Business Institute. (2016).

Volunteer With The Redeemed Christian Church Of God. (2016).

Increased MTN PHC Regional Network Performance From 78% To 95%, And Reduced OPEX By 3.3% (2014).

Certified Project Management Professional With Project Management Institute. (2009).

SKILL SET.

SDLC Phases, Scrum methodology, Waterfall and Adaptive Processes.

Business Requirement Document, System Requirement Document, and Test Cases Creation.

Unified Modeling Language (UML), Use Case Diagrams and Process Flow Diagrams.

Strong written and oral command of the English language coupled with the ability to communicate effectively with people at different organizational levels.

Excellent research, leadership and facilitation skills.

Operating Systems (Windows, MACOS and UNIX).

Microsoft Word, PowerPoint, Excel, Outlook, Visio and Project.

PROFESSIONAL EXPERIENCE

Immigration and Refugee Board, Canada Consulting Analyst July 2018 to Date

Project: Refugee E- Claims Program: Program to drive simplification of application process, improve efficiency and effectiveness, and create alignment between Canadian Border Services Agency (CBSA), Immigration and Refugee Board (IRB), and Department of Youth Protection (DYP). My responsibilities included:

Developed business case, which included financials such as Cost Benefit Analysis.

Documented current processes, defined future state and performed gap analysis.

Analyzed documents and live cases for the purpose of process of improvement for the Government of Canada.

Developed process maps and other artefacts for legacy and new program.

Developed Business Requirements Document (BRDs) to explain and demonstrate business process and related requirements to the stakeholders.

Improvtek Consulting Inc. Business Analyst / Project Manager Jan 2016 – Nov 2017. (Contract)

Project: Great West Life CRM Implementation: The scope of this project was to deploy a new CRM solution to cater for client base in Canada. My responsibilities included:

Managed relationships with stakeholders, Business Sponsor, Executives to achieve optimum business value.

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Provided business, stakeholder, functional, solution, and transitional levels communications to ensure messages to stakeholders are consistent, appropriate and aligned to business strategies and executive management direction.

Prepared Business Requirement Document (BRD), Specification Requirement Document (SRD), Process Maps, assisting with data mapping, test scripts, and other Project artefacts.

Lead and communicated with team members, stakeholders and executive management. Managed Configuration vendors.

Managed the delivery of transitional requirements in form of converted Data by Analysis, Extraction, Transformation and Loading within Time, Scope and budget constraints.

Reported on status using Burndown and Burnup charts.

Researched and proposed options and resolutions to issues or enhancements. Documented and presented outcomes to clients. Worked collaboratively with technical and development teams.

Created/Updated functional documentation before delivery.

Project: Investor’s Group CRM Consolidation Program: The scope of this project was the migration from 2 Salesforce and 2 Siebel CRM systems to Salesforce Lightning Enterprise. My responsibilities included:

Defined and documented the Business need by collaborating with Business Sponsor.

Defined with appropriate stakeholder(s) the current state, and the future state business process maps, identified inconsistencies by performing GAP analysis with processes.

Documenting them, clarified and simplified complex business processes. Defined configuration specifications and business analysis requirements.

Managed data migration from legacy systems to new solution and Mapped data elements from source to destination for data consolidation using SelectHub.

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Prepared Business Requirement Document (BRD), Specification requirement document (SRD), Process Maps, assisting with data mapping, test scripts, and other Project artefacts.

Managed the delivery of transitional requirements in form of converted Data by Analysis, Extraction, Transformation and Loading within Time, Scope and budget constraints.

Project: Pratt and Whitney Canada HR Onboarding Off boarding Program: The scope of this project was the creation of an onboarding program for new employees and managers, off boarding for employees retiring, terminated. My responsibilities included:

Defined and documented the Business need by collaborating with Business Sponsor.

Developed project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Provided business, stakeholder, functional, solution, and transitional levels communications to ensure messages to stakeholders are consistent, appropriate and aligned to business strategies and executive management direction.

Defined with appropriate stakeholder(s) the current state, and the future state business process maps, identified inconsistencies by performing GAP analysis with processes, documenting them, clarified and simplified complex business processes. Defined configuration specifications and business analysis requirements.

Project: Pratt and Whitney Canada Linux and SharePoint’s LMS Updates: The scope of this project was the creation of new Microsoft SharePoint and Linux based sites. My responsibilities included:

Provided business, stakeholder, functional, solution, and transitional levels communications to ensure messages to stakeholders is consistent, appropriate and aligned to business strategies and executive management direction

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Provided advisory services to HR program executives regarding new Performance metrics.

Ericsson. Technical Business Analyst / Project Manager Sept 2010 – Nov 2015

Project: MTN Managed Services Project: The scope of this project was the initiation and operations of Ericsson- MTN Managed services for BSS/OSS network and infrastructures.

Project: Millicom-Tigo Modernization Project: The scope of this project was the transformation of Millicom- Tigo Communication Network from 2G to LTE.

Project: Bharti Airtel Hybrid Power Project: The scope of this project was the upgrade of Airtel power project from Diesel Generators to Wind- Solar- DC- DG-National Grid power hybrid solution.

Project: Millicom-Tigo Expansion Project: The scope of this project was the capacity expansion of Tigo Communication Bandwidth.

Project: MTN FY11/12 Modernization Project: The scope of this project was the transformation of MTN Communication Network from 3G to LTE with over 55million subscribers.

Project: Bharti Airtel Modernization Project: The scope of this project was the transformation of Airtel Communication Network from 3G to LTE with over 30million subscribers.

Project: Bharti Airtel 3G Transformation Project: The scope of this project was the modernization of Airtel’s network from 2G to 3G/LTE network.

Project: MTN 3G Transformation Project: The scope of this project was the modernization of MTN’s network from 2G to 3G/LTE network.

Project: Bharti Airtel 2G Expansion Project: The scope of this project was the expansion of Airtel’s 2G network capacity.

Project: MTN 2G Expansion Project: The scope of this project was the expansion of MTNs 2G network capacity.

Project: RBS 6000 Series Product Development: The scope of this project was the development of RBS 6000 LTE series using the V-Model.

Achieved an increase in MTN PHC Regional Network performance from 78% to 95%, and reduced OPEX by 3.3% within 6 months.

Re-engineering of passive maintenance processes in Port Harcourt Region- Ericsson MTN Managed Services. I was responsible for the passive operations in Port Harcourt region, which included passive field maintenance activities (corrective and planned preventive maintenance), supervision of passive Site Controllers. The passive asset is spread across 4 states, and in about 2,000 cell sites.

Provided business, stakeholder, functional, solution, and transitional levels communications to ensure messages to stakeholders are consistent, appropriate and aligned to business strategies and executive management direction.

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Worked with Operations, and Business Development to educate, train, and promote adoption of operating procedures and process improvements designed by Ericsson MTN MS team.

Prepared reports and presentations to communicate project status, analysis and recommend actions.

Secured quality of work by carrying out Spot checks, and the acceptance procedure. Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Facilitated requirements sessions like JAD sessions, and weekly checkpoint and status meetings and communicated information back to the project manager and entire project team.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Defined objectives and business needs of customers and identify most appropriate solutions for setting up and configuring their Radio Base Station (RBS 6000 series).

Lead the execution of process improvement, process re-engineering and new process design efforts ensuring alignment to the Business Transformation strategy.

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Governed project risks, and managed issues to resolution.

Casa Construction. Project Manager / Technical Business Analyst June 2006 – Aug 2010

Project: Turnkey Development of Cell Sites: Supervision and civil works construction of MTN, Airtel, Globalcom, and Starcomms Telecommunication service provider sites.

Project: Design- Build of Ikangba model of 72 units of residential buildings, 1.232km DRP stabilized roadway with drainage, 1.232km UPVC water pipeline with water structures, site electrical infrastructure.

Achievements:

Completion of foundation works for towers, and retaining walls, plinths for shelter, tower erection and painting, fixing of antenna brackets, installation of UMTS antennas, RF works, installation and commissioning of microwave dishes, and EI transportation system.

Improved estimates saved 10% personnel cost through extensive constructability reviews, restructuring of Work Breakdown Structure (WBS) and integrated team structure respectively.

Conferred with employees, inspectors and suppliers of tools and materials to resolve construction problems and improve construction methods. Managed project contractual, commercial, design, construction and operational issues. Managed Risks.

Verified scope of works with the site with the approved design. Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Built and managed the multi vendor project team, defined matrix of responsibility.

Projected Financial Management and Reported to Client Senior Management, Customers.

EDUCATION AND TRAINING

ITIL V4. 2019.

Certified Business Analysis Professional. 2018.

Scrum Master Certification. (596401). 2017.

Lean Six Sigma Black Belt. (439**********) 2016.

Project Management Professional Certificate. (1296124) 2009.

Bachelor’s Degree, Engineering. 2005.

Government of Canada Reliability Status (CODE: 11817806804009207103 TCN: 068**********).



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