Customer Manager

DIANNE PECOLADOS ICDANG

Flat **/bldg****,road**** Gudaibiya EMAIL:***********@*****.***

Cell No:+973-********

DRIVER LICENSE NO:830871012

Personal Information:

Nickname : YanYan

Age : 35 F

Skills : Encoding Pc Troubleshoot,MS OFFICE EXCEL,WORD AND POWERPOINT,PHOTOSHOP

Name Of Father : Agustin ELid Icdang

Name Of Mother : Remedios Bagalanon Pecolados

Language Spoken : English,Visaya, Tagalog, Arabic

Education: Tertiarty

BS Computer Science Year Graduated 2004

STI College

Eagle St.Kauswagan,

Cagayan de Oro City

Secondary

Liceo De Cagayan University Year Graduated 1999-2000

R.N Pelaez Hall Carmen

Cagayan De Oro City

Elementary

Kauswagan Elementary Year Graduated 1996

Kauswagan Rd,

Cagayan de Oro City

Experiences: Current WORK:

A.) ASAYEL MANPOWER AGENCY

SUPERVISOR (JAN 19-2019-PRESENT)

JOB DESCRIPTION: Assisting Admin/HR Manager to recruit and process any document of employee to government agency ( LMRA and Embassy ), Applied visa for Housemaid local transfer and non-local transfer with different Nationalities like Filipino,india,Etopia, kenya and Indonesia,deployed the worker and answer telephone calls, solve the complained of the client,

B.)TAGREED MANPOWER AGENCY

SECRETARY (SEPTEMBER 2017-DE2018)

JOB DESCRIPTION: Answer telephone calls, solve the complained of the client,applied visa for Housemaid local transfer and non local transfer with different Nationalities like Filipino,india,Etopia, kenya and Indonesia,deployed the worker .

C.)FOREX CARGO BAHRAIN

Customer Services Coordinator (July 13/2016-Aug 16/2017) Address: Shop713, Bldg308, Backside of Atlas Hotel Gudaibiya

Job Description: Answering Product question;suggesting information about services. Maintains customer records by updating account information, Resolves Product or services problems by clarifying the customer’s complaint; prepare products or service reports by collecting and analyzing customer information.

D) Company :Beehieve Distributor

Postion :WarehouIncharge

Duties and Responsibilities :Check documents and completeness and prepare additional documentation when necessary, Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulation

September 8 2004- October 25, 2007

E.)Company: LCG Marketing

Position : Billing Department

Duties andResponsibilities: Issue Invoices to Customer, Update Customer files with issuedinvoices .and update customer file with contact information.

March 12, 2008-April 8 2010

f.)Company: RoyalDaichi

Position: Accounting Staff

Duties and Responsibilities: track of employee information, gathered interview, Answering employee question, processing incoming mail, creating and distributing documents, making memo. Making DTR (Daily time Record) Compute the time of each employee

June 12, 2011-AugusT15-2013

G.)Company: Golden Century Marketing

Position : M.I.S (Management Information System) Department /Warehouse Incharge Duties and Responsibilities: Perform System Diagnosis, repair and updates to ensure data integrity and reliability of automated tasks. Encode all the orders of van salesman With different areas. Checked all the Stocks Incoming and Outgoing from Salesman and Van Salesman, Gathered Monthly inventory of Goods Stock

September 3, 2014- November 4, 2015

References :

Ms.GloriaCaduyac

Ms.Jezel Yare

Ms Christine Redondo

M.I.S Supervisor

M.I.S Staff

I.T Staff

Golden Century Marketing

LCG Marketing CDOC STI College CDOC

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