Waxhaw, NC 631-***-**** email@example.com
Focused and tactical Strategist with proven successes supporting Corporate Real Estate workplace design programs, projects and initiatives. Highly skilled at assessing work environments and delivering solutions that improve the customer and employee experience. Excellent leadership, change and time management skills with ability to mentor and empower teams to achieve a high level of performance. Adept at developing and managing customer relations to ensure customers are receiving the quality of service that meets their expectations and promotes customer loyalty and satisfaction.
AREAS OF EXPERTISE
Duke Energy – Charlotte, NC 2019
Charlotte Metro Tower: Leader in change management services for strategic cross functional change and alignment for internal stakeholders for the consolidation of five uptown locations into a 40-story new tower. This multi-year project will deliver teammates and leaders improved and consistent workspace, robust technology and alignment with the corporate mission and vision of the company.
• Lead change programs for strategic, cross functional initiatives aligned to Customer Delivery.
• Partner with internal stakeholders to standardize the experience of customers going through change.
• Advocate the Duke Energy methodology and tools for change management to the organization
• Build a business readiness model and programmatic change management approach for success
• Align with business partners to develop the change management capability for Leaders and employees to implement needed change
• Provide subject matter expertise for leaders, business partners and peers as required
• Lead Change Management Strategic Business Support and leadership / development of team members
• Execute change management programs for strategic, cross functional initiatives and programs aligned to business partners' business plans
CA Technologies (CA) – New York, NY / Charlotte, NC Sr. Principal, Workplace Strategist 2013 – 2018
Project lead for corporate workplace programs, real estate strategic plans, CRE portfolio acquisition integration, and building analyses. Managed to an annual global capital plan of $30M targeting new facilities, renovations, design, and construction of workplaces from 1.5K to over 1M square feet. Obtained cost-effective pricing for architectural, engineering, telecommunications, furniture, audio visual, security, and general contracting services. Partnered with Marketing in promoting corporate brand and developing successful environmental marketing strategies. Designed executive level PowerPoint presentations and delivered presentations to CEO and CFO for future project approval and inclusion in executive team meetings.
Global Workplace Analysis & Design
Corporate Real Estate Management
Merger and Acquisition
Vendor Negotiations &
Microsoft Office & AutoCAD
Visio, MS Project, PowerPoint,
Excel, Trello & Waggl
631-***-**** Page Two firstname.lastname@example.org Key Accomplishments:
Managed multimillion-dollar budgets and delivering initiatives on time and under budget with a proven track record in exceeding expectations and driving teams and initiatives to a successful completion.
Led initiative to develop new, progressive workspace providing more inspirational and productive work environments resulting in right-sizing workspace to the target sq.ft./FTE and increased team collaboration.
Completed a North American “right-size portfolio” initiative to maximize space efficiencies and business unit alignment.
Successfully executed merger and acquisition (M/A) integration of software companies including Layer7, NetQos, Hyperformix, BlazeMeter, Rally and Veracode.
Effectively led large, cross-functional teams to perform as one cohesive team to ensure customer satisfaction.
Developed and led change management process for internal stakeholders and business unit leadership.
Collected user requirements and analyzed business processes to discern most effective solution for the business and conducted pre and post pulse reviews to ensure the team met or exceeded the customer’s expectation and their satisfaction.
Collaborated cross functionally to develop, recommend and implement alternative work styles.
Committed to creating an adaptive workplace to support the customer. Sr. Workplace Strategist, Workplace Solutions 1998 – 2013 Directed corporate workplace strategy, standards and construction processes for North American capital projects. Delivered expertise and support to the global facilities organization involving design, process management and project implementation solutions for all aspects of interior space including specifications for custom millwork and lighting. Key Accomplishments:
Managed and completed simultaneous projects with challenging deadlines on schedule and within budget. Projects included: executive suites, board rooms, client and sales space, food service, Montessori childcare facilities, fitness complexes, conference and training centers, development labs, and open office environments.
Designed and launched Global Workplace Program in 2011 as an effective tool in supporting Agile transformation to improve the work environment. The program continues to evolve and improve workplace transformation.
Developed and implemented processes to better manage project planning and execution.
Negotiated vendor contracts, fee matrixes and Master Service Agreements (MSAs), that were valued in the millions of dollars, to ensure cost savings and yearly rebates.
Competitively bid and implemented a new furniture standard including mobility workspaces, assigned workstations, private office, meeting space, etc. The award of the new furniture standard resulted in significant cost and schedule improvements.
Bachelor of Science (BS) in Architectural Technology, New York Institute of Technology, NY CERTIFICATIONS
Change Management Certified - Prosci
Certified Office Ergonomic Evaluator – Humanscale
Leadership Development Program – CA Technologies
Master of Corporate Real Estate with Workplace – CoreNet INTERESTS
Golf, Cruise Travel, Mah Jonng, Beach Volleyball, Reading and Puzzling