La Mesa, CA 91942
Ferguson Waterworks, Concierge / Admin. Assistant
Perform administrative or clerical tasks.
Clean facilities or work areas.
• Answering numerous inbound calls per day directing to designated individuals and departments using correct telephone etiquette • Enter invoice data into Trilogy system and update details, including freight, stock invoices with back orders and Credit inter-branch discrepancies (for different locations) • Maintain spreadsheet for inbound and outbound logistical freight cost reports & Freight claims • Credit inter-branch discrepancies (for different locations) • Assisted with administrative tasks: Filing, order necessary supplies, business cards, and other related items.
Ferguson Enterprises, Inc., SHOWROOM COORDINATOR
Answer customer questions about goods or services. Explain technical product or service information to customers. Supervise sales or support personnel.
Establish operational policies.
• Enthusiastically greet all customers entering the showroom • Answer incoming showroom calls • Effectively communicate appointment policy • Prepare literature packages • Manage customer sign-ins, Setting appointment • Building specification booklet
Ferguson Enterprises, Inc., Human Resources Admin / HQ Reginal Admin.support
Explain regulations, policies, or procedures.
Administer personnel recruitment or hiring activities. Update knowledge of legal or regulatory environments. Administer compensation or benefits programs.
Perform human resources activities.
Maintain data in information systems or databases. Coordinate personnel recruitment activities.
Develop training materials.
handle a range of different functions within an organization. Responsible for all west regional new hire employees enter in system, change of pay, location changes
11/2006 - 03/2008
which is in several states
Ferguson Enterprises, Inc., Receptionist
Answer telephones to direct calls or provide information. Greet customers, patrons, or visitors.
File documents or records.
Respond to customer problems or complaints.
Send information, materials or documentation.
Collect deposits, payments or fees.
Proofread documents, records, or other files to ensure accuracy. EDUCATION
Grossmont Adult Education