Customer Service Sales

CURRICULAM VITAE

Saleem Mohamed

Farwaniya, Kuwait

Mob no: 55859954

Email: *********@*****.***

Career Objective

Customer service and sales professional with 12+ years of experience, looking forward to be associated with a company where I can utilize my skills in the field of customer service and gain further experience while enhancing the company’s productivity and reputation.

Highlights

• Cheerful and energetic

• Good communication skills

• Superior organization skills

• MS Office proficient

• Result-oriented

• Effective team player

• Dependable and reliable

• Fast learner and adapt well to change

• Dedicated and responsible

• Good analytical and technical skills

Academic Qualification

Graduation:

Bachelor’s degree in Commerce (B.com) from Calicut University, India.

Pre-University course in MES College Ponnani, India.

Diploma in Computer Applications (DCA) at BDPS Institute.

Professional Experience

Oct 2005 to Present: Rivoli Group, U.A.E based Retail Industry.

2012 to Present: Store Supervisor (Retail sales, Kuwait).

Job Responsibilities:

• Co-ordinate with senior management on a daily basis.

• Managing day to day activities of the retail store.

• Handling cash and bank transactions.

• Provide training to newly hired staff and motivate all team members (sales support).

• Marketing and promotional activities of brand products.

• Stock planning and merchandising as per market trend.

2007 to 2012: Senior Sales Associate (Retail sales, Kuwait).

• Responsible for retail sales of the showroom.

• Merchandising various brands, handling customers regarding their needs and queries.

• Market survey regarding the brand products.

• Creating detailed customer documentation.

Oct 2005 to 2007: Retail Sales Associate (Dubai, U.A.E).

• Listening to customer requirements and providing appropriate assistance in order to make sales.

• Maintaining and developing relationships with existing customers in person, via phone and mail.

• Stock handling and display.

• Provide feedback to customers through excellent product knowledge.

June 2005 to Oct 2005: Al Ayad shopping LLC, Muscat, Oman.

Cashier/Accounts

• Data Entry

• Invoice documentation of daily cash and credit transactions.

• Inventory of warehouse stocks and van sale stocks.

• Processing purchase orders and schedule delivery on time.

Additional Strengths/Knowledge

• Professional Customer Service skills

• Excellent Sales and Marketing skills.

• Bilingual – Fluent in English with good accent, and Arabic.

• Love to work under pressure and busy environment.

• Highly organized and systematic at work.

Personal Details:

Date of birth - 21/08/1982

Nationality - Indian

Visa status - Transferable 18 #

Driving License - Holder of Kuwait driving license

References: On request

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