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Medical Customer Service

Location:
Hamilton, ON, Canada
Salary:
20.00
Posted:
September 24, 2019

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Resume:

Gloria White

*** ***** **** ***. ~ Hamilton, ON ~ Cell 289-***-**** ~ adafl3@r.postjobfree.com

Dear: Management Team,

Care Giver

Enclosed is my resume to obtain a job within your company. I possess a wide range of different skills that will transfer to your company. Such skills include; performing duties with little or no supervision, customer satisfaction, organizational, and interpersonal skills, along with experience working with seniors in a retirement and personal care unit. Additionally, I have experience caring for up to and including 16 patient unit as well as personal care for an individual. With that, I take pride in what I do, and how I do it.

I would like the opportunity to work with you and your team, and I know you will be making the right choice in hiring me, as I am energetic, caring, understanding, compassionate, trustworthy, and honest.

You may reach me via email at adafl3@r.postjobfree.com or my cell phone number at 289-***-****, with your reply.

Thank you for your consideration, and I am looking forward to hearing from you soon.

Sincerely,

Gloria White

Gloria White

905 Upper Gage Ave. ~ Hamilton, ON ~ Cell 289-***-**** ~ adafl3@r.postjobfree.com

OBJECTIVE

My objective is to obtain a position where my considerable skills will be utilized to their full potential in order to benefit myself, your company, and the people involved.

SKILLS AND QUALIFICATIONS

Self-motivated, hard working

Energetic, and able to complete tasks in a timely manner

Good communication skills, both written and verbal

FSA Standards

Sensitive to the needs of clients

Excellent interpersonal/organizational skills and able to work with little, or no supervision

Team player

Knowledge of WSIB Claims/Remittance Stat.

Currently holding a BZ license

EDUCATION

Everest College Hamilton, ON 2009 - 2010

Medical Office Administration

With Honours

Medical terminology

Abel Med software

OHIP billing

M/S Word, Excel, and PowerPoint

Medical Transcription

SPECIALIZED SKILLS

Keyboarding (40 – 50 wpm)

Experience and knowledge in the medical field

Exceptional computer skills; Microsoft word, excel, and power point, Internet browser

Author of a Children’s book – (Something More Important – published April 5, 2013)

INTERNSHIP

Locke Street Walk-in Clinic Hamilton, ON May 2010

Clerical duties

Data entry, filing

Patient vitals, and registration

OHIP billing

Vision Testing

VOLUNTEER WORK

Beaver Leader Hamilton, ON 2005-2014

Teach children life skills, creative expression, and help take care of the world.

Gloria White

905 Upper Gage Ave. ~ Hamilton, ON ~ Cell 289-***-**** ~ adafl3@r.postjobfree.com

Sunday school teacher (Rotating months) Hamilton, ON 2005-Present

Teach children bible education.

Wesley center (once per year) Hamilton, ON 2005-Present

Serve food to the unfortunate people of Hamilton.

Activity coordinator VBA (Vacation Bible Adventure) Hamilton, ON 2004-2008

Prepare material for activities, and lead children in the activity process, according to bible scriptures.

WORK EXPERIENCE

Attridge Transportation Hamilton 2013- Present

School Bus Driver

Daily circle checks on school bus

Maintain cleanliness of school bus

Safely drive students to and from school

Attend safety and training meetings

Complete charters between and/or after school runs

Wal-mart Canada Hamilton, ON 2012- 2013

Customer Service Specialist

Serve customers promptly in Deli and Bakery

Answer customer questions

Cook hot finger foods, and soups

Slice meat, and cheeses

Complete FSA forms

Complete duties in a timely manner

Packaged, and priced baked goods

Performed breakout duties

Stocked shelves, and priced floor products

Removed unwanted outdated products as per FSA, and store standards

Completed Telzon gun duties, as per store requirements

Attridge Transportation Hamilton 2010- 2012

School Bus Driver

Daily circle checks on school bus

Maintain cleanliness of school bus

Safely drive students to and from school

Attend safety and training meeting

Complete charters between and/or after school runs

Gloria White

905 Upper Gage Ave. ~ Hamilton, ON ~ 905-***-**** ~ Cell 289-***-**** ~ adafl3@r.postjobfree.com

Parkdale Premier Physio-Care Hamilton, ON 2011-2012

Medical Receptionist/Assistant

Welcome patients when entering the clinic

Ensured patient information was up-to-date and accurate

Assisted patients to treatment room/ hydrotherapy

Prepared OCF 1, 3, and 18 forms

Prepared H/H, A/C, C/G documents

Mason Health Centre Hamilton, ON 2010 Temp

(CHA) Chiropractic Health Assistant

Welcome patients when entering the clinic

Ensured patient information was up-to-date and accurate

Assisted patients to treatment room.

In charge of WSIB submissions and remittance statements

McMaster Children’s Hospital Hamilton, ON 2008-2009

Special Needs Worker

Work with developmentally and/or physically challenged individuals in their homes

Provide life skills training, socialization experiences and family support

Sheraton Hamilton Hotel Hamilton, ON 2002-2004

Room attendant, Service promise agent

Cleaned 16 rooms In a timely manner, ensured customers satisfaction,

answered a multi- line phone, and transferred customers to appropriate areas within hotel.

Molly Maid Cleaning Services Hamilton, ON 1999-2001

Route manager

Ensured customer satisfaction by keeping their home clean in a timely manner, handled payment transactions, and maintained company vehicle, and ensured employees did their job in a timely and neat manner, and provided customers with exceptional service.

Zellers Family Restaurant Hamilton, ON 1997-1999

Waitress

Took customer orders

Made sure customer orders were delivered to customers in a timely manner

Handled cash

Open, and closed store, and ensured a clean work area.

Baked Pastries, pizza, and bread dough.

Operated deli counter (slicer, deli case, weight scales, coolers, and freezers Etc.)

Gloria White

905 Upper Gage Ave. ~ Hamilton, ON ~ 905-***-**** ~ Cell 289-***-**** ~ adafl3@r.postjobfree.com

National Specialty Cakes Hamilton, ON 1997(Temp)

Mixer

Mixed ingredience for muffins, cakes, pastries, etc. and made sure area was clean and tidy.

Residence on Garrison Rd Retirement Home Hamilton, ON 1996-1997

Resident Attendant (HCA)

Assisted patients with personal care, including; feeding, personal hygiene, and ensuring their safety at all times.

Reporting any and all medical conditions/injuries to management.

Provide updates to families when necessary on patients condition.

Writing daily reports for each patient. Re; BM, eating habits, behavioral patterns, etc.

Peninsula Custom Brokerage Fort Erie, ON 1994-1995

Customs release agent, runner

Typed B3 customs documents, collected/delivered mail to/from customs.

ADDITIONALLY

I have previously worked in facilities requiring work boots, safety helmets, assembly line work, and a lot of leg work.

Custom Pharmaceuticals

Fatima Crusaders

Peninsula Plastics

Automotive Assembly (Ford)



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