Field Marrketing Specialist

Erik Lacey Field Marketing Specialist

****.******@*****.*** 703-***-**** Haymarket, VA 20169

Engaging Marketing Specialist seeking entry level position utilizing collaborative and motivational leadership abilities to drive team productivity and develop brand concepts, trends, and marketing elements positively impacting the marketplace. Anticipate issues within complex situations and deploys innovative solutions. Focused on creating open and proactive lines of communication between various teams and departments within logistics. Areas of Expertise include:

Data Analysis Cross-Team Collaboration Revenue & Profit Growth AS400/Mainframe Brand Development Operation Management Customer Engagement Staff Training & Leadership Innovative Problem Resolution

Professional Experience

TIBCO Software • Falls Church, VA • May 2019 – August 2019 Field Marketing Specialist

Responsible for the design, implementation, and execution of field marketing campaigns. Worked closely with marketing managers and the sales team to promote lead generation and create up sell opportunities. Key Accomplishments:

Modify, update and add information to primary website as requested, weekly/monthly. This includes adding events to the calendar, changing highlighted events Five Below Corporate• Philadelphia, PA • May 2018 – April 2019 Merchandise Operations Analyst

Streamlined the flow of merchandise through a retail outlet by providing the organization with trend analysis, allocation, and guidance. Conducted internal audits using statistical analysis, simulation and optimization to develop practical solutions.

Key Accomplishments:

Adept at contract analysis and vendor negotiations. Responsible for handling all issues with vendors and used vendor agreements to find solutions.

Analyzed previous Store Operation's communication procedure. Manipulated and deployed a new procedure which cut non-ringing from 739 incidents to 372. Philadelphia University • Philadelphia, PA • October 2017- May 2018 Head Track Coach (Sprinters)

Mentored and motivated student-athletes to become better individuals outside of athletics. Key Accomplishments:

Designed and implemented individual training modules (strength and conditioning/ dieting) for athletes. Provided regular feedback as season progressed.

Planned and conducted progressive training sessions and coordinated competition logistics. Monitored academic performance of team members to ensure eligibility requirements are met and encouraged high academic standard among student athletes Marshalls Distribution Center Philadelphia, PA June 2016 – May 2018 MERCHANDISE CONTROLLER

Develop and deploy Supply Chain and Merchandising Systems to provide streamlined problem resolution. Ensure proper handling and documentation of problematic orders (quality assurance), increasing overall customer satisfaction.

Key Accomplishments:

Erik Lacey

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Appointed President of Mentor Program, decreased employee turnover rate and developed training initiatives.

Optimized communication strategies between management and the Planning and Allocation Centers, creating open networks and influencing effective collaboration. Partnered with MCS and Area Operation Manager to organize and oversee a product awareness week to increase and test employee knowledge, analyzed post results and initiated programs to better educate associates.

MARSHALLS DISTRIBUTION CENTER • PHILADELPHIA, PA • JUNE 2015 – AUGUST 2015 MERCHANDISE CONTROLLER INTERN

Established cohesive communication strategies between multifunctional teams and departments. Provided feedback for improvement within the Merchandising Teams, implementing best practices and compliance processes.

Key Accomplishments:

Streamlined merchandising operations to ensure timely and accurate order management, decreasing shipping times and problematic orders.

Philadelphia University Philadelphia, PA January 2012 – May 2015 BUSINESS OFFICE CLERICAL SUPPORT, STUDENT ACCOUNTS Communicated with current students regarding account inquiries and provided prompt customer service, increasing satisfaction rates. Organized student financial records, processed refunds, maintained collections, and created 1098-T reports.

Key Accomplishments:

Optimized data intake and documentation within student payroll and asset tagging. Education & Training

Master of Business Administration, Business Administration PHILADELPHIA UNIVERSITY Philadelphia, PA May 2016 Bachelor of Science, Fashion Industry Management

PHILADELPHIA UNIVERSITY Philadelphia, PA May 2015 Dean’s List 2012-2015

Delta Mu Delta: Business Honor Society 2014-Present Study Abroad

UNIVERSITY OF ARKANSAS ROME CENTER Rome, Italy Spring 2014

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