Location – NJ
Contact No – 908-***-****
Email Id - firstname.lastname@example.org
Master in Information Technology – University of the Potomac, VA
SDLC, Agile, Waterfall, Scrum, BPM, MS Office, MS Visio, Cognos Suite, Crystal Reports, MS Office Suite, Test Director, WinRunner, LoadRunner, QTP, Bugzilla, JIRA, SSRS, Rational Clear Quest, Rational Clear Case, Visual Source Safe, Windows, Linux
5+ years of experience as a business analyst specializing in requirements analysis and SDLC documentation with strong knowledge in methodologies such as Waterfall, Agile and Scrum.
Well versed experience in business Process Re-engineering (BPR).
Practiced in clarifying business requirements, performing gap analysis between goals and existing procedure/ skillsets, and designing process and system improvements to increase productivity and reduce costs.
Effective experience in JAD sessions, Requirement Gathering and Documentation, involved in software models with UML, writing functional specifications and also participate in test scripts.
Proficient in leading Requirements Gathering process via different elicitation techniques such as Client Interviewing, Requirements Workshops, Interface Analysis, Brainstorming, Survey/Questionnaire, Focus Groups, Job Shadowing and Document Analysis.
Proficient in Microsoft Office tools like MS Visio, MS Excel, MS Word, MS SharePoint and MS PowerPoint.
Expertise in performing GAP Analysis of business rules, business and system process flows, user administration, and requirements.
working with stakeholder from project initiation to closing and operationalizing project deliverables into day to day process by applying project management methodologies efficiently.
Assist with Project Manager to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
Identified and mapped stakeholders to RACI (Responsible, Accountable, Consulted, and Informed) matrix to ensure smoother change process and to clarify roles and responsibilities in the cross-functional project environment.
Oversee and track project budget against actual costs and variances to establish next year's budget target.
Used JIRA for user story management, issue tracking, and requirement traceability. Co-ordinated with the team to document plans and product knowledge in Confluence.
Ability to work both independently and in cross-functional team environments manages and prioritizes multiple projects, quick learner.
UnitedHealth Group, NJ Jan 2019 – Current
Role: Business Analyst
Involved in designing business requirement collection approach based on the Agile SCRUM SDLC Methodology.
Business Requirements are analyzed according to System specifications and to evolve a measurable Plan for the complete group.
Wrote and maintained Business Requirements Documents (BRD) and Functional Requirements Documents (FRD) defining new systems operations for the project using Rational Requisite Pro.
Performed requirements gathering using both formal and informal sessions through interviews, NetMeeting, questionnaire, video conferencing, JAD sessions, and conference calls.
Created Use cases, Use Case Diagram, Business flow diagram, Work and Navigation flow diagram using Unified modeling language (UML).
Elicited and analyzed requirements from business users through one-on-one interviews, document analysis and brainstorming.
Identifying Managing risks, Resource analysis, Cost analysis, Post project analysis coordination among cross-functional teams follow-up with clients for settlement of project-based issues.
Tracked the performance and progress of each sprint cycle with burn down chart identified burn down velocity.
Measure and monitor progress of all projects in the portfolio ensuring that risks and issues are managed and that project are delivered on time, within budget and that they meet or exceeds stakeholder's expectations.
Worked on JIRA to create Bug report. Handled Change Requests by capturing them in the available organizational templates thoroughly analyzing them for the impact on the existing requirements.
Vivma, India Jan 2013 – Dec 2014
Role: Business Analyst
The methodology used for the project documentation was Waterfall. Communicated clear and consistent information about project status among stakeholders.
Participated in entering, tracking system defects in Rational Clear Quest.
Conducted Joint Requirements planning sessions (JRP) as a facilitator to gather requirements from the Business User and conducted many Joint Application Development (JAD) and Joint Application Management (JAM) and conducted many Rapid application development (RAD) sessions.
Used Rational Rose to create, analyze and implement Use Case Diagrams, Activity diagrams, Sequence diagrams, Collaboration diagrams and Deployment diagrams.
Implemented Traceability Matrix and Business Requirement Specification Document verified the functionality coverage.
Used MS Project to maintain the project schedule and track its status.
Submitted change requests and worked with change request records in Clear Quest.
Involved in writing the Configuration Baseline document for Reporting Rules.
Provided support to the business during the User Acceptance Testing (UAT).
Reviewed the UAT Results to identify defects and enhancement request from the Users
Translated customer/clients' needs into new features and new services.
Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
Exert Infotech, India Jan 2010 – Dec 2012
Role: Business Analyst
Responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices.
Defined Use cases from requirements and helped convert them into software specifications.
Coordinated JAR sessions and created Project Requirement Document (PRD) for multiple releases and for multiple departments. Worked with key business stakeholders to assign priorities for business requirements.
Wrote project justification, costing, and spend forecast.
Worked as reporting analyst and provided analysis for decision making and mapping rules.
Conducted the “as-is” and “to-be” analysis of the business process using GAP Analysis.
Performed UAT for business and communicated quality matrix to stakeholders. Worked with Development team for clarification/explanation of requirements.
Understand and analyze clients learning management needs and competing learning management products available in the market.
Conducted retrospective meetings; Organized and facilitated the sprint planning meeting; Shielded the team from distractions so focus can remain on delivery.
Maintained requirements repository in Bugzilla to ensure bi-directional requirements traceability and long-term, organizational reuse.
Created Traceability Matrix to map all requirements and ensure minimal gaps.
Designed, deployed and maintained SSRS reports.
Managed entire SDLC through daily/weekly meetings with different stakeholders, managed stakeholder engagement and stakeholder communication.