Manager Case
Resume:
KARINE NGOIE
Jeffersonville, IN 47130
Phone: 757-***-****
**************@*****.***
Interpersonal Skills
Strong leadership supervisory abilities Self-motivated and able to motivate others
Excellent verbal and written communication skills Work within a team environment or individually.
Education
Bachelor of Science in Health Services Management, Norfolk State University, Norfolk, VA, May 2017.
Master’s in public health, Purdue Global University, Indianapolis, IN May 2020.
Certificates, PCA and CPR, First Choice Solutions, Newport News, VA 2014
Professional Experiences
RX Crossroad Pharmacy by McKesson, Louisville, KY October 15th, 2018 Until Now.
Job title: Reimbursement Case Manager II.
Report Adverse Event
Check Patient valid prescription in script med
Navigated through ICMS
Maintain patient confidentiality
Process Patient Application
Catholic Charity of Eastern Virginia, Newport News, VA August 1st, 2017 to Sept 09th, 2018.
Job title: Guardianship Case Manager.
Performed the guardianship and conservatorship as case manager included administration work.
See intern duties for details.
Catholic Charity of Eastern Virginia, Newport News, VA 2016
Interns, Summer 2016.
Answered incoming calls and received phone messages and delivered them in a timely manner
Performed record, keeping and clerical function under strict confidentiality in support of the health services staff.
Performed the Guardianship and conservatorship as case manager Intern
Performed Human Resources Administration works, procedures and policy
Communicated with fiscal staff regarding patient funds and bills.
Moved clients to new boarding houses
Visited and shopped for clients groceries and clothes
Accompanied and attended clients doctor’s appointment
Visiting Angels, Newport News, VA 2014 – 2018
Personal Aide Care, 2014 – 2018
Bathed, dressed, and groomed clients
Drove clients to and from shopping malls and medical appointments
Performed light housekeeping, including laundry
Prepared meals, grocery shopped, and provided companionship
Riverside Regional Medical Center, Newport News, VA 2013
Volunteer, 2013
Prepared of patients charts before surgery
Managed, supervised, and trained front and back office personnel
Conducted patients' history and physical profiles, checked vital signs, documented symptoms and any pertinent medical information.
Organized and filed patients' medical records and charts
Updated patient's files on internal database
Additional
Computer Skills: Internet, Microsoft Word, Excel, PowerPoint.
Language Skills: English, French, Swahili, and Lingala
Certificate of Appreciation with Visiting Angels 2014, 2015 and 2016
Enjoy movies (comedies) and domestic and international travel
References: Available upon request.
Contact this candidate