Farheen Jafri

** ******* ***** ****: 416-***-****

Brampton, ON. adaf8d@r.postjobfree.com Home: 905-***-****

Career Profile

Customer Service & Communication Skills: In-Person, telephonic, front desk in high volume environment;

Computer Skills: Significant experience in MS Word, MS Excel and MS Access as well as proficiency in QuickBooks, MS-Great Plains & Simply Accounting

Problem-Solving and Analytical Skills: Adept at investigating and resolving problems while maintaining calm and composure, able to act on own initiative in assessing situations and determining the appropriate course of action;

Organizational Skills: Efficient and experienced for working as an individual or as a team, able to output high quality of work under constraining time, and pressure, strong planning and organizational skills to prioritize work;

Financial & Administrative Skills: Experienced in handling cash, operating cash registers and point of sales terminals; adept in administrative skills and maintaining filing systems.

Relevant Experience

HMS HOST Feb 2018 – May 2018

Cash Room Manager

-Executed the pickup, sorting, counting and security of cash for operation and sales team;

-Ensured the accurate money on hand in cash registers at various restaurant across the airport terminal;

-Deposited the money to Brinks Driver and made a deposit reports by restaurant on daily basis;

-Responsible for high volume data entry; restaurant manager enquiries and offering advices and information to relevant parties.

Royal Bank of Canada Oct 2017 – Dec 2017

Administrative Assistant (Contract)

-Responsible for updating investor’s meeting notes and appropriate account documentation;

-Ensured to provide best of class experiences to new investors while opening new accounts at bank;

-Prepared investor’s new account documentations, following up with investor and initiating any account fund transfers as advised;

-Daily administrative tasks such as filing, booking meetings with clients and assisting investment bankers with various ad-hoc reports requested.

Ricoh, Toronto (Blakes, Gardiner Robert and Norton Rose LLP) Apr 2015 – May 2017

On Site Specialist

-Responsible for high volume of copy machine tasks and performed binding and finishing documents

-Ensured convenience copiers are working properly, checking for quality via daily inspections

-Effective in fixing technical problems related to printer, scanner, etc.

-Performed data entry for work related costs and inventory

-Performed filing duties in conjunction with specific client requests, mailing and data base system

Royal Bank of Canada, Toronto Jul 2014 –Mar 2015

Office Clerk/Extractor and Cash Processor(Contract)

-Communicated with customer, employees and other individuals to solve issues

-Compiled, copied, sorted and filed records of office activities, business transaction and other activities

-Computed, recorded and proofread data and other information, such as records or reports

-Maintained and updated filing, inventory, mailing and data base system

-Provided consistent service within established Client Service Commitments/KPI/Benchmarks established for the ATM Envelope Processing Department

-Ensured all documents are examined for completeness and accuracy, and taking appropriate steps to correct for clients

-Identified and recommending solutions to recurring errors and servicing gaps to Team Leader. Sort and batch the mail in the start of the shift

-Exercised due diligence in following operational risk, policies, procedures, standards and guidelines

-Ensured all authorities (SECAF, Delegated Authorities, Anti Money Laundering, System access etc.) are adhered to reviewed and understood

Millennium 1 Solution, Orangeville Ontario Sep 2013 - Nov 2013

Data Entry Clerk (Contract)

-Entered huge volume of information and files into a system within the agreed timescales, in an accurate and diligent manner

-Sorted and batched the mail

-Reviewed all data entered to ensure its accuracy

-Tracked, batched and Quality Control of the orders

D+H, Mississauga & Orangeville Locations Dec 2012 – Jan 2013

Document Control Analyst,

Data Entry Office Clerk/Loan Disbursement Agent (Contract)

-Entered substantial volume of information and files into a system within the agreed timescales, and in an accurate and diligent manner

-Responsible for document control procedures and in house tracking systems

-Performed standard document control functions for revision controlled documentation, including banking info, student loan application and procedural type documentation while adhering to privacy policies

-Maintained file room and managing, cataloguing, sorting and retrieving all incoming and outgoing information through specified Document control systems

-Performed other ad hoc reports and functions as requested by management

-Responsible for faxing, copying, filing and sorting files

-Responsible for dispatching boxes to corresponding departments

-Pulled files as requested from file storage room

-Organized and filed items in accordance to company procedure

-Organized & input data. Updated information utilizing verified files/documents

-Ensured Government, Educational Institution and student have entered all information correctly

UP-Country, Toronto, ON Sep 2007 – Feb 2008

Accounts Payable Clerk (Contract)

-Reviewed large volume of invoices to ensure proper authorization, & back-up

-Coded and vouched invoices in MS-Great Plains

-Reconciled accounts payable with Vendor statements

-Audited and processed all expense reports and petty cash submissions

-Processed the hourly employee payroll accurately and on time

-Performed other accounts payable functions as assigned by General Accountant

Education

Sheridan and Humber College 2016

Payroll Certification Practitioner (Candidate)

Sheridan College 2011

Accounting Certification, Sheridan College

Bahauddin Zakariya University, Pakistan 1997

Master of Business Administration (MBA)

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