Administrative Assistant Customer Service

Tina Tran

Langley BC Cell: *** *** - **** Email: ************@*****.***

OBJECTIVE

To obtain employment as a Medical Administrative Assistant.

HIGHLIGHTS OF QUALIFICATIONS

Solid Customer Service experience including; Answering phones,follow up and scheduling of clients

Strong motivational and organizational skills to maintain a productive work environment

Hard working dedicated professional, offering exceptional efficiency and versatility

Goal driven achiever with proven ability to multitask in any environment

COMPUTER / OFFICE SKILLS

Proficient in Microsoft Office (Word, Excel, Access, Outlook), Typing Speed 40 wpm

Training in Medical Terminology, Transcription, Anatomy and Physiology

Business Correspondence, Office Procedures and Clinical Procedures

Answer phone calls, greet visitors, handle enquires and reply routine mail

Respond to e-mails and responsible for incoming and outgoing mail

EDUCATION

Academy of Learning Career College, Langley BC / Medical Administrative Assistant 2019

Continuing Education, Langley BC/ Payroll Fundamental / December 2017

WORK EXPERIENCE

Vietnamese Mennonite Church, Vancouver (Adm. Assistant- Volunteer) 2014 - Present

Responsible for Bookkeeping and Clerical using Simply Accounting Software

Data Entry of donations and expenses, issue balance sheet and income statement of the church

Customer service and money management skills both independently and within a team

Nail Salon Receptionist / Nail Technician 2008 – 2018 / Various Salons within Lower Mainland

Cutie Pie Nail Pot, West Vancouver 2016 - 2018 / Main Nail Studio Vancouver 2015 - 2016

Professional Nails Spa, Langley 2013 - 2015 / Fancy Nails Spa, Langley 2009 – 2013

Front Desk Reception including answering phones, booking and scheduling clients

Handled customer enquiries and resolved client complaints to ensure customer satisfaction

Inventory control and ordering of the products for the salon

Accepted and processed credit card, debit and cash transactions

REFERENCES

Available on request

Contact this candidate