Sales Customer Service

Jessica D. Ray

**** ******** ****. *********, ** 37217

******@*****.*** / 615-***-****

Work/Relevant Experience

*Boyd Corporation (CSI Medical) - Office Administrator (September 2008-present)

-Customer Service - post/acknowledge sales orders, inventory reports, prepare work orders, material usage reports

-HR/accounting - new hire orientation, benefits, FMLA/unemployment, job fair coordinator, post AP invoices

-Coordinate employee events for 50-100 people

-Assistant to company President

-Screen phone calls/visitors, distribute mail, order supplies, company errands

-Notary Public

* Warner Brothers Records (January-June 2008)

- Publicity Assistant to Sr. VP of Publicity – coordinated travel/calendar, artist tour press, compiled artist clips, and other administrative duties

- Publicity Intern for Warner Nashville label – pitched media for artist releases, updated media databases, assembled press mailings, wrote press releases, and compiled artist clips

* Country Music Association- Communications Intern (May-August 2007)

- handled projects relating to CMA Music Fest, Hall of Fame, and CMA Awards, including media impact reports and daily news clips

*Country Music Association - Media Volunteer (2007-2012)

-CMA Music Fest - assisted staff photographers on Fan Fair floor, pit photographer coordinator at Nissan Stadium

-CMA Awards - Red Carpet check-in desk, helped coordinate backstage artist interviews

*Public Relations Student Society of America (August 2006-May 2008)

- VP of Professional Development (May 2007- May 2008) – Executive Board member; planned annual Pro Series event

- WKU’ s delegate to 2007 PRSSA National Assembly and National Conference

* WKU Campus Activities Board (August 2004-December 2007)

- Co-President (December 2006- December 2007) – head of Executive Board; conducted weekly meetings with event chairs and Board advisor; planned Board retreats and conferences

- PR Director (August 2005-December 2006) – in charge of Board event promotion throughout campus and community, including print/broadcast media; coordinated CAB Street Team Activities

*Volunteer for Nashville Film Festival, Musicians Corner, and Americana Fest

*2008 Bateman Case Study team member (September 2007-April 2008)

- researched and developed full PR plan to get 13-15 year old high school students to buckle their seatbelts

*Omega Phi Alpha National Service Sorority (August 2005-February 2008)

- Chi Pledge Class President (August-December 2005)

- Correspondence Director (April-December 2006)

*Dynamic Leadership Institute-Phase I & II Graduate (August 2006-May 2007)

*M.A.S.T.ER. Plan Western Leader (April-August 2006)

- helped to coordinate WKU’ s freshman orientation program Education:

* BA in Public Relations/Marketing - Western Kentucky University - Bowling Green, KY (May 2008)

* High School Diploma - Trousdale County High School - Hartsville, TN (May 2004) Other Work Experience:

*Maurices – Sales Associate – Greenwood Mall, Bowling Green, KY (November 2007-April 2008)

*Cato- Sales Associate- Lebanon, TN (June-August 2007)

*New York & Company-Sales Associate-Greenwood Mall, Bowling Green, KY (August 2006-May 2007)

*State Farm Insurance-Office Staff- Lafayette and Gallatin, TN (May-August 2004, 2005, 2006) Classes/Computer Skills

*Visual JobShop

*QuickBooks

*PR Tech Media, Print Design, Press Law/Ethics, International PR, News Editing, PR Writing, PR & Ad Research

*Adobe Creative Suite 2; Illustrator, Photoshop, and Indesign (PC and Mac platform)

*Microsoft Office Suite; PowerPoint, Excel, and Word (PC and Mac platform) References:

*Dawn Copley - FBMM - 865-***-****

*Lane Shaver - Boyd Corporation - 615-***-****

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