Change Management

GEHRIG M. WILES

Charlotte, NC area Mobile: 770-***-****

www.linkedin.com/in/gehrigwiles adaf4t@r.postjobfree.com

CHANGE MANAGEMENT and OD CONSULTANT / EXECUTIVE

An experienced MBA; successful and knowledgeable leadership practitioner and resource manager seeking contract or full-time employment with an international or US firm:

International and Fortune 500 experience

Enterprise HRD / OD program management and rollout experience

ProSci / ADKAR OCM certified, 6 Sigma GB

Strong Consulting, Interpersonal, Communications and Partnering Skills

Succession Planning, WFP and Talent Management, Employee Engagement

EXPERIENCE AND ACCOMPLISHMENTS

Maine Pointe Consulting 08/2018 – Present Sr. Consultant, Change Management & OD – Charlotte, North Carolina. Maine Pointe is a global supply chain and operations consulting firm trusted by chief executives and private equity firms to drive compelling economic returns for their companies. Leadership and Organization Improvement (LOI) facilitates the client's transition to future state with skills transfer, organizational design and change management. Analysis and Implementation project roles in Manufacturing, Chemical and other industries.

3D Systems 07/2017 – 12/2017 Change Management Lead – Rock Hill, South Carolina. Led a newly created OCM effort to support enterprise IT transformation projects such as Oracle R12 upgrade (training & communications using File Share) and creating Process Governance and Policy for OCM across all functions.

Perficient, Inc. 01/2016 – 06/2016 Senior Organizational Change Management and Process Improvement Consultant - Charlotte, North Carolina. Led CM team for a $1.3M IT implementation of Office 365 for a major financial data and intelligence company. ProSci methodology; developed Statement of Work, case for change, stakeholder identification and impact assessment, change strategy, communications delivery and training plans for 20K+ end users.

Duke Energy 09/2014 – 11/2014 and 10/2013 – 04/2014 Senior Organizational Change Management Consultant – Charlotte, North Carolina. Organizational Change Management project support to the Duke Energy Business Support Team (Construction & Maintenance); executive sponsor engagement, stakeholder identification, readiness assessments, gap analysis and communications strategy development; using SharePoint for project documents.

Organizational Change Management Consultant – Charlotte, North Carolina. Delivered project integrated Organizational Change Management solutions using ADKAR / ProSci methodology, for VENTYX operations management software upgrades and implementations at 6 Duke Energy nuclear power plants in the Southeast for 3000+ end users; executive sponsor road map and engagement, stakeholder identification, readiness assessments, gap analysis and high impact communications strategy development; using SharePoint for project documents

DTL Strategy 09/2012 – 02/2013 Director, Organizational Change Management - Charlotte, North Carolina. A start-up IT consulting firm serving small and mid-sized clients; Strategy, Implementation and Management, Personnel and Team Development.

Cummins, Inc. 12/2007 – 03/2011 OD Manager (International B/U) - Columbus, Indiana. Tasked with raising the bar for strategic and globally focused talent management processes. As an HR Business Partner, developed and implemented tools, change processes and programs for:

Training needs assessment studies in EMEA, LATAM and Asia-Pac

Enterprise learning & profile development for over 500 front-line managers

Sales force development and career path program / global employee unit on-boarding

Success profiles and talent pool criteria for senior North American and Global executives

Organizational effectiveness measurement (scorecards); global service training and HR metrics

Booz Allen, SERCO (et al.) 09/2003 – 06/2007 Human Capital / OD and Process Improvement Consultant - Atlanta, GA. “Hands-on” operations process improvement and OE/OD project implementation, employee training, sales coaching and Organizational Change Management work. Multiple projects:

Booz Allen - Deliverables; workforce management, organizational analysis, communications planning and analysis. Client: US Air Force.

SERCO - Deliverables; workforce management, organizational analysis, large scale communications and training for 500 medical professionals. Client: US Army Medical Command.

Proudfoot Consulting - Deliverables; training to employees and front-line supervisors supporting Organizational Change Management efforts. Clients: Interstate Battery and Invensys.

Brooks Consulting – Deliverables; tailored management systems for process improvement, operations management and coaching for behavioral change with senior executives, mid-level and front-line managers. Client: Burlington Northern Railway.

Nationwide Credit, Inc. 09/2001 - 09/2003 Director of Training & Employee Development - Kennesaw, Georgia. One of the nation’s largest accounts receivable management companies: Reported to the Senior VP of Human Resources.

Revamped and upgraded CSR training curriculum – reduced time to full performance by 50%.

Rolled out the company’s first basic management and supervisory skills training program

Developed career path program for operations employees and managers

Allied Automotive Group 06/1999 – 02/2001 Director, Training & Organizational Development - Atlanta, Georgia. North America’s leading transporter of motor vehicles. Revenues approaching $1 billion. Reported to the SVP for Human Resources. Developed and implemented the company’s first comprehensive TM and Development programs, and began the process of changing a long-entrenched laissez-faire culture of management development:

Competency development for managers

Leadership development training

Succession planning / 9-Box

Forged an education partnership with a local university and developed a seven-module, MBA level executive development training program for Directors and VPs

Lockheed Martin 02/1996 – 06/1999 Senior Operations Planner - Atlanta, Georgia. Lead a team of 15 FAA managers and union delegates in developing an operations plan supporting the agency’s strategic plan.

Electronic Data Systems 05/1995 – 10/1995 Senior Training Specialist - Atlanta, Georgia.

United States Navy Career Naval Flight Officer - Junior and mid-level Line Executive; significant management experience in one of the country’s strongest training, leadership and safety-oriented organizations.

International maritime aviation operations – Europe and the Far East

University faculty - US Naval Academy

Work Force Planning, Training and OD program management roles – identified $2.5M in organizational savings

EDUCATION

Kennesaw State University - MBA – 2003 (w/ HR Management & Development electives concentration)

Central Michigan University – MA – 1985 - Human Resource Management & Supervision

United States Naval Academy - BS – 1974 - German Language Studies

INTERNATIONAL EXPERIENCE / PROFESSIONAL ASSOCIATIONS / CERTIFICATIONS

Lived, worked and/or traveled extensively in the UK, Europe, Asia-Pac, Africa and South America

Association for Talent Development (ATD) / Association for Change Management Professionals (ACMP)

DDI Facilitator certification

6 Sigma Green Belt / ProSci Organizational Change Management (ADKAR) certification

Contact this candidate