Ishita Gupta (CSM®)

Bangalore

India

adaf4j@r.postjobfree.com +91-897**-*****

https://www.linkedin.com/in/isgupta82/

Professional Summary:

Lead Productization (Instructional Design) with 14 years of experience in designing, developing, and evaluating video-based, web-based, instructor-led, and blended learning programs. I have worked in the domains of entrepreneurship, digital marketing solutions, SAP, life insurance, aviation, and soft skills. I have extensive experience in:

Instructional Design:

o Conducting training needs analysis and creating high-level curriculum designs o Interfacing with subject matter experts from different functional teams such as IT, Product Design o Designing and developing interactive Web-Based Training (WBT) using an array of tools such as SAP Workforce Performance Builder (WPB), Lectora, Uperform, and IBM SimPro o Building video-based learning programs using Adobe Presenter, Adobe Premiere Pro, and Adobe Audition

o Creating Instructor-Led Training (ILT) for diverse domains such as SAP, life insurance, entrepreneurship

o Testing courses in LMS sandbox environments such as Absorb, Saba, and Learnwise o Evaluating learning programs for their efficacy and determining their return on investment o Reviewing design and product at interim phases of the project lifecycle o Training and mentoring Instructional Designers on tools, processes, and content development

Project Management:

o Managing end-to-end project life cycle using waterfall and Scrum frameworks o Identifying initial project requirements and documenting feasibility, scope, assumptions, constraints, and risks

o Developing project plan and distributing work based on resource profile, availability, and schedule requirements

o Collaborating with project stakeholders, subject matter experts (SMEs), and cross-functional teams such as, Program Management, QA, and LMS teams

o Monitoring and controlling project activities to conform to scope, schedule, and quality management plans

o Recruiting resources for multiple teams

Experience:

Wadhwani Foundation – Lead Productization (Senior Manager, Instructional Design) June 2017- Till Date

Designing curriculums for entrepreneurship programs for universities.

Building content such as videos, activities, assignments, assessments, and playbooks

Designing expert-led sessions for startup accelerators based on the needs of a cohort.

Managing multiple stakeholders such as entrepreneurs and university faculty members for developing and deploying the learning programs.

Achievement: I received the Golden Achievers award for my work in May 2019. Fidelity Business Services India Pvt. Ltd. – Manager – Operations – Instructional Design, Asset Management Talent Development

September 2016- April 2017

Designing and reviewing deliverables for virtual ILTs and blended learning solutions

Evaluating training programs using the ROI methodology by Dr. Jack and Dr. Patti Philllips Adobe Systems India Pvt. Ltd – Lead Instructional Designer, World Wide Field Enablement (joined as Instructional Designer)

June 2014- September 2016

Managing projects within the Scrum framework and setting up processes for content creation

Recruiting, training, and appraising team members based out of India

Developing web-based and video-centric training programs for Adobe Digital University Achievements: I was promoted to Lead Instructional Designer within the first six months of my tenure. I have also participated in recruiting and training new team members and have traveled to Seattle, for strategic decision making on LMS migration (from Absorb to Saba). IBM India Pvt. Ltd - Learning Consultant

June 2010 – June 2014

Analyzing learning needs and creating the high-level course design

Managing projects by creating detailed effort estimation and delivery schedule for developing various SAP training modules

Developing and reviewing SCORM compliant WBTs using tools such as SAP WPB tool and Lectora

Defining SLAs and implementing Managed Services

Achievements: I contributed to implementing Managed Services for the PMI SAP Education project HDFC Standard Life Insurance Company Ltd - Learning & Development Executive March 2009 – May 2010

Developing ILTs and WBTs on various Life Insurance policies Achievements: I received a certificate of appreciation for developing quality product training in record time. Sify Technologies Ltd - Learning Designer

January 2008 to March 2009

Building technical training solutions for Microsoft Aptech Software Ltd - Instructional Designer

October 2006 to January 2008

Developing ILTs for life insurance and soft skill learning programs Hurix Systems Pvt. Ltd - Instructional Writer

April 2006 to September 2006

Developing WBTs for aviation training projects

Tata Interactive Systems - Content Developer

September 2005 to April 2006

Developing WBTs for aviation, soft skills, and enterprise application training Intrasoft Technologies Pvt. Ltd - Copywriter

April 2005 to August 2005

Copywriting and visualizing for events based e-Cards Education:

Master of Arts (Comparative Literature) (2005) - From Jadavpur University (Kolkata, West Bengal)

Bachelor of Arts (Comparative Literature) (2003) - From Jadavpur University (Kolkata, West Bengal)

Indian School Certificate (80%) - From G.D. Birla Centre for Education (Kolkata, West Bengal)

Indian Certificate of Secondary Education (82%) - From G.D. Birla Centre for Education (Kolkata, West Bengal)

Certification:

Certified Scrum Master ® (2019 to 2021)

Date of Birth:

18th June 1982

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