Manager Customer Service

CURRICULUM VITAE

FOR

TEMBE SIKHUMBUZO JIMMY

PERSONAL DETAILS

Surname : Tembe

First Name : Sikhumbuzo Jimmy

I.D Number : 920-***-**** 084

Gender : Male

Marital status : Single

Nationality : South African

Healthy Status : Excellent

Criminal Offence : None

Home Language : IsiZulu

Other Language(s) : English

Driver’s License : Code 10 (C1)

CONTACT DETAILS

Contact Number : 079-***-****

Email Address : *********@*****.***

Physical Address : D3M Amaoti

INANDA

4310

Postal Address : P.O Box 824

DURBAN

4000

TERTIARY DETAILS

School Attended : Nsingweni Consulting PTY/LTD

Qualification obtained : National Certificate: IT: System Support

Year completed : 2015

Subjects done : Network concept, Network Architecture, Installing Windows

server 2008 R2, Adding server rroles, Nertworking monitoring

Network Management

School Attended : Nsingweni Consulting PTY/LTD

Qualification obtained : National Certificate: Information Technology: Technical Support

YEAR completed : 2014

Subjects done : Personal development, Mathametical Literacy and statistics,

networking, computer architecture and troubleshooting

School Attended : Nsingweni Consulting PTY/LTD

Qualification obtained : National Certificate: Information Technology: End User

Computing

Year completed : 2013

Subjects done : Introduction to PC, internet, communication and fundamentas,

numeracy literacy, Project management, Microsoft package

School Attended : Maputaland Development and Information centre

Qualification obtained : Computer Literacy

Year completed : 2012

Subjects done : Introduction to computer, introduction to secretarial, Internet,

Email, entrepreneurship & Typing skill. Miccrosoft package (Word,

Excel, Outlook and PowerPoint.

HIGH SCHOOL QUALIFICATION

School attended : Mhlupheki High School

Grade passed : 12

Year completed : 2011

Subjects passed : IsiZulu, English, Mathematics, Life Orientation, Life Sciences,

Physical Science &Agriculural Sciences

WORK EXPERIENCE

CURRENT EMPLOYMENT

Employer : Checkout Supermarket

Position held : Back-up Clerk

Duties : Performing all clerk duties i.e. Doing GRV (capturing invoice into

The system)doing claims/ doing orders/ printing, photocopying,

sending emails and fax, filing.

Serves as a receiving manager, supervising cashiers, serves as a floor manager and merchandising at a time.

Duration : 3 years

PREVIOUS EMPLOYMENT

Employer : Mthashana TVET College (Maputa Campus)

Position held : IT Techniciann& Office Administrator (In-Service Training)

Duties : Troubleshooting both hardware and Software computer

problems, network server maintenance in two labs, installation

of both hardware and software computer problems.

Photocopying, printing, Emailing, receiving and sending mails.

Enrolling students, minutes taking.

Duration : 8 Months (2015)

Reason for leaving : End of contract

Employer : Nsingweni Consulting PTY/LTD

Position held : IT Technician & Data capture (In-service Training)

Duties : Troubleshooting both hardware and Software computer

problems, network server maintainance in two labs, installation of both hardware and software computer problems. Photocopying, printing, Emailing, receiving and sending mails. Answering telephone and capturing student detail and results to the system.

Duration : 1 Year (2014)

Reason for leaving : End of contract

KNOWLEGDE AND SKILLS EXPERIENCED

Perseverance candidate for the situation with a good problem solving skill among the team members, good communication skill as well as customer service skill, good troubleshooting skill for both hardware and software computer components. Good typing skill, Networking skill of both LAN and WAN. Good telephone antiquate. Able to multitask, good skill of supervising.

REFFERENCES

Contact person : Mr. BT Mngomezulu

Relationships : Former facilitator at Nsingweni Consulting PTY/LTD

Contact Number : 079-***-****

Contact person : Mr. Sthole

Relationships : Lecture at Mthashana TVET College (Maputa Campus)

Contact Number : 072-***-****

Contact person : Ms TP Chili

Relationships : Cash Controller at Checkout Supermarket

Contact Number : 078-***-****

Contact this candidate