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Manager Management

Buford, Georgia, United States
September 22, 2019

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David H. Stevens

**** **** ***** ***

Buford, GA 30519 470-***-****

Operational Leadership ● Continuous Improvement ● Six Sigma Black Belt ● Strategic Planning

Proven Senior Operations GM with roles as Distribution & Operations GM, Continuous Improvement Manager, Corporate Transportation Manager, and HR Region Administrator; senior leadership experienced directing and contributing to sophisticated operations, Greenfields, process improvement, and program development in both union and non-union government and private business sectors for two Fortune 100 companies with multi-site, multi-state, multi-shift operations. Operational expertise spans strategic planning, budgeting, DC management, transportation, warehousing, continuous improvement, contract management, category management, corporate mergers, leading cross-functional teams and applying Lean and Six Sigma principles.


Supply Chain Management: extensive experience in overall Supply Chain operations including distribution, warehousing, logistics, transportation, 3PL management, transformations, Greenfields, materials management, category management, procurement, and inventory controls

Continuous Improvement: strong critical-thinker and problem-solver with established Lean skills to systematically approach and design events to bring about measurable change

Leadership: recognized for ability to lead diverse, remote, and cross-functional management teams; providing mentoring and coaching while leading by example and establishing clear deliverables while driving accountability in a positive productive workforce environment

Six Sigma Black Belt: demonstrated ability using DMAIC skills to quickly analyze an issue/operation; root cause and develop plan/roadmap for attainable measurable actions and results

Production/Manufacturing Management: extensive experience safely running and managing large volume multi-site manufacturing, production, fulfillment and distribution operations


Communications Test Design, Inc. Buford, GA 2/2007 – 5/2019

Distribution & Operations General Manager

Performed budget and operational planning while leading and exceeding operational performance for a multi-customer, multi-state supply chain and distribution network. Built strong customer, employee and vendor relationships managing day-to-day operations, category management and vendor compliance programs for a 150+ employee Engineering and Electronic Test, Repair and Logistics Operation.

Extensive large distribution center experience performing and managing multi-site operations, continuous improvement programs, category management, contract management, performance objectives, and new customer transformations

Responsibilities included budget development and attainment, continuous improvement, HR, contract management, new customer and program start-ups, quality, loss prevention, inventory management, procurement, category management, and vendor KPI objectives over a $18.5M annual budget with revenues exceeding $27M

Greenfield experience in site selections, DC setups, consolidations, WMS implementations, designing both warehouse and transportation workflows and workforce engineering

Reduced bottom-line operating expenses for 3 consecutive years by 5% via lean initiatives and employee input while increasing revenues by no less than 5% each year

Verizon Communications, Corporate Headquarters Irving, TX 2/2001-1/2007

Corporate Group Transportation General Manager

Performed comprehensive strategic and operational planning for growth, process improvement, compliance, merger transformations, labor engineering, risk management, RFP bidding, vendor management, safety programs and fleet and asset procurement.

Strong experience managing large complex annual budgets and multi-regional domestic operations in excess of $200M

Conducting supplier capability and suitability assessments, performing data and service analysis, conducting contract and vendor negotiations and developing SLA requirements and supporting KPI programs

Extensive knowledge and strategic responsibilities for all transportation operations including; budget development and attainment, contract management, category management, vendor and 3PL selection and management, loss prevention, RFP/RFQ’s, and administering EH&S, OSHA, EPA, Safety and DOT compliance programs

Insourced operations via mergers then transformed internal Supply Chain model to an outsourced JIT 3PL transportation model/operation


Region Transportation Administrator Verizon Supply Chain Services

Human Resource Region Administrator GTE

Operations and Labor Supervisor UPS


Master of Organizational Management University of Phoenix

Bachelor of Liberal Arts University of Central Florida Orlando, FL

Certifications: Logistics and Supply Chain Management R2 Six Sigma Black Belt Microsoft Project UPS Time-Study Engineering


Leadership Category Management Customer Advocacy Operations Management Continuous Improvement Warehousing Lean Principles Project Management P&L Achievement Loss Prevention Program Management Contract Management Procurement Sourcing HR Labor Relations Sarbanes-Oxley Conflict Resolution Change Management Mentoring Organizational Management Risk Management


Big Brothers Big Sisters regional annual speaker and compensated corporate representative

United Way Verizon representative for United Way events; compensated volunteer on several annual fundraising and planning committees

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