Customer Service/Cashier/Hostess

LAIZA ELSADANY

Doha, Qatar +974******** Married

May 10, 1993 26 years old

*************@*****.***

To acquire job that is commensurate to my field of specialization/qualifications, in an organization where I can contribute my knowledge and interpersonal skills to help the organization achieve its goals. To develop my hospitality management skills and become globally competitive.

EXPERIENCE

NOVEMBER 2017 – AUGUST 2018

HOSTESS/CASHIER CITY CENTRE ROTANA, DOHA QATAR

Answer telephone calls regarding reservations, menu questions and special requests. Greeting the guests as they arrive and take them to their reserved and chosen seats. Making guests reservation in both personal and over the phone. Responsible in closing the cash after the operation.

NOVEMBER 2015 – NOVEMBER 2017

CASHIER/GUEST RELATION mado bahrain

Handling the guests check accurately and efficiently. Kept the dining and counter area clean and maintain the availability of the stock and neatly arranged. Receive product deliveries ensuring product and invoice accuracy.

OCTOBER 2014 – JULY 2015

CASHIER/RECEPTIONIST razons philippines

Count money in cash drawers at the beginning of the shifts to ensure that the amount is correct and that there is adequate change. Deposit the daily sales in the bank. Taking order and answer guests inquiry. Ensure the inventory before and after duty.

JANUARY 2014 – SEPTEMBER 2014

CASHIER sbarro philippines

Process the guest’s payments by cash, debit and credit card. Ensure enough change during the operation. Answer guest’s inquiry about the product. Checking the stock in both food and nonfood items.

JULY 2013 – DECEMBER 2013

ADMIN ASSISTANT recruitment agency, manila philippines

Provide information to the applicants. Answer phone calls and inquiries. Schedule applicant’s interview. Ensure that the applicant’s requirements are complete according to the company’s standard. Assists in the preparation of scheduled reports.

EDUCATION

APRIL 2013

BACHELOR OF SCIENCE IN HOSPITALITY AND RESTAURANT MANAGEMENT

university of perpetual help system, philippines

SKILLS

Customer service

Open – minded

Adaptability

Flexible

Time management

Computer Literate

TRAINING AND SEMINAR

APRIL 2018

BASIC FOOD AND HYGIENE city centre rotana, doha qatar

JUNE 2012 – AUGUST 2012

KITCHEN STAFF days hotel, tagaytay philippines

APRIL 2012

A1 DEUTSCH KURZ makati, philippines

OCTOBER 2010 – JANUARY 2011

FNB SERVICES kulinarya global corporation, dasmarinas philippines

FEBRUARY – MARCH 2011

FRONT OFFICE manila philippines

on board training super ferry m/v 12 and superferry m/v 21

CHARACTER REFERENCE

upon requests.

Contact this candidate