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Manager Security

Phoenix, Arizona, United States
September 21, 2019

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Rocco D'Alessandro

Phoenix, AZ 610-***-****

Security Manager

Safety and Security professional with over 14 years experience in advanced security operations.

Highly skilled security Manager with an extensive background in providing leadership and oversight of security programs, employee training and development, and the design, installation, and troubleshooting of electronic security systems. Demonstrated ability to identify service gaps and create innovative business solutions to drive performance. Outstanding interpersonal skills, capable of communicating across diverse populations to exceed stakeholder goals.

Areas of Expertise

Operations Management

Programming / Troubleshooting

Budget Administration

Client Relations

Performance Management

Incident Reporting

Security Systems / CCTV

Strategic Planning

Access Management

Employee Training

Project Management

Data Analysis & Reporting

Professional Experience

STAY AT HOME DAD, Scottsdale, AZ


Provided primary child care for our three little girls.

Design and implementation of household operational procedures

Supervising, training and managing children and their needs

Complaint resolution

Household bookkeeping and finance management

VANGUARD, Scottsdale, AZ

Regional Security Manager - Global Security, 2014 - 2018

Delivered executive-level leadership to an Assistant Account Manager, a contract Security Manager, and a team of 32 Security Officers. Led contract management, incident reporting, strategic planning, security system implementation, first response, access management, and program implementation to ensure seamless security operations. Provided physical security oversight for 3,400 employees to staff Arizona locations that required 24/7 security command.

Maximized efficiency by designing, inspecting, and installing electronic security systems, ensure proper maintenance and operating condition to protect fire alarm systems, card access, and CCTV.

Maintained safety and security of persons and company assets by coordinating requests for IDs and access cards, pre-screening process, fingerprint checks, and background investigations for new hires and contractors.

Effectively responded to all security incidents by conducting investigations, analyzing security records, implementing action plans, and directing firs response in the event of a medical or other emergency.

Served as the project manager for all security related issues during new construction and renovations.

Oversaw accuracy of recordkeeping and month-end report preparation with key performance indicators.

VANGUARD, Scottsdale, AZ

Assistant Account Manager – Global Security, 2010 - 2014

Oversaw the development and implementation of security program and daily operation of Vanguard’s Shelter in Place Program for buildings. Served as a Subject Matter Expert to advise on drills and SIP programs with all domestic and international sites. Remained available 24 hours a day, 7 days a week to respond to emergency situations.

Sustained safety and security protocols by conducting drills and training sessions, managing the parking and transportation programs, and coordinating security operation during on-site and off-site events.

Provided strategic oversight for arranging security coverage and conducting pre-event meetings with security staff and acting as the liaison between departments, Corporate Event Planning, local authorities, and venues.

Ensured proper use and functionality of all building camera equipment through a weekly checklist program.

Analyzed security footprint to determine effectiveness of security operations related to staffing and coverages.

Applied security best practices and made updates to policies and procedures on an annual basis.

Served on the project management team in collaboration with the security integrator, project manager, and contractor trades to ensure project were completed on time and within budget.

Recognized for outstanding security operations, earning six sigma results for breached 5 years in a row.


Assistant Account Manager - Advanced Security Officer, 2008 - 2010

Spearheaded advanced security operations of assigned site including a team of Security Officers, and Site and Shift Supervisors Managed human resources functions, relationship development, incident reporting, and security response.

Built high caliber teams through recruitment and hiring, training, coaching, and employee development.

Maximized safety and efficiency by ensuring adequate coverage of quality security services.

Enhanced satisfaction and retention by creating solid partnerships with both client and employees.

Maintained compliance with contractual requirements and corporate standards, site management, financial and operational goals, and customer service initiatives by coordinating necessary support services.

Additional Professional Experience:

On-site Supervisor - Advanced Security Officer, Allied Universal Vanguard, Malvern, PA, 2005 - 2008


Bachelor of Science, Criminal Justice, Delaware Valley University, Doylestown, PA

Professional Affiliations: ASIS Member, 2010 – Present ASIS Phoenix Chapter Member, 2010 – Present

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