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Manager Sales

Elmhurst Beach, Ontario, Canada
September 21, 2019

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To: Human Resource Director,

RE: Account Executive or Business Development Manager

It gives me a great pleasure to apply for the above position with your company, currently posted on your website. I am very confident that I have the qualifications required to do an excellent job for your well-regarded organization.

I have been in the Automotive Industry for over 30 years in both corporate and retail environments. The last 15 years was in a managerial role within various departments of a dealership including Sales, Service and Parts. I have successfully demonstrated my leadership by developing and implementing a multitude of sales and marketing campaigns that resulted in a dramatic increase in sales, thus in profitability as well.

During my previous endeavors for the past 15 years I have made a tremendous difference in terms of increased profitability by 47% and customer retention of over 87% for Bolt’n Used Car Superstore dealership, where I was a Partner/General Manager as well as at MacIver Dodge where I was Sales Manager/Trainer and hands on Leader of the front line staff.

My achievements in sales, marketing and customer satisfaction are largely due to a combination of strong business sense including: creating a vision by developing, implementing and executing strategic plans and effectiveness in gaining the respect and cooperation from both senior management and front-line staff as well as appreciation from customers.

I am enthusiastic at the opportunity to contribute my strategic approach and skills to what has proven to be a winning formula at your establishment. I am confident that I can bring new and innovative ideas that will contribute to your team. I would welcome an opportunity to meet with you to discuss my experience and qualifications and how they may be of benefit to your organization.

I can be reached any time at 647-***-**** to arrange a time to meet.

Thank you in advance for your time and consideration.


Felix Novoselov

Felix Novoselov

1 Wyndham Circle

Sutton West, Ontario

L0E 1R0

Cell: 647-***-**** or email:


To work towards a Senior Management position with a progressive and growing Corporation in order to utilize my past and present experiences as well as constantly develop and grow as a professional to my utmost potential.


Oxford University (England) 2008

PhD in Organizational Development

Almeda University (U.S.A.) 1998

Executive M.B.A., B.B.A.

First Canadian Insurance Company 2000

Finance & Insurance Management Courses

Wye Management Training Academy 1981

Advanced Sales and Business Management Courses


Auto Gross Marketing Inc.

Regional Director of Sales & Marketing May 2016 – Present

In charge of Special Sales Events for ALL of Ontario

Designed, Implemented, executed marketing and sales campaigns

Hands on training of all staff at the dealerships as required

Interfaced with Dealer Principles, G.M.’s and ALL Management staff on Regular bases in order to achieve the mutually beneficial goals

Oversaw Business Development & growth potential in ALL areas of business

Canadian Automotive Reality Financial

Regional Sales Manager May 2015 – May 2016

Adhere & strictly follow All Three Tears of Credit Process proven to increase CSI and F&I profit in dealerships.

Work with dealerships to provide them with hands-on training to increase over all performance in the F&I office as well as Sales Departments

Keep key stakeholders up-to-date on department progress, manage and complete all key reports.

In addition, identify potential opportunities and concerns for immediate resolution.

Actively grew and developed my region to achieve all sales objectives

MacIver Dodge Limited

Sales Manager March 2013 – April 2015

Responsible for the entire Sales Floor, selling, closing and delivery of both new and used vehicles

Prospecting for new staff as well as training and coaching the existing ones

Constantly working on improving the selling process to maximize the profitability and customer satisfaction

Always achieved my monthly target of at least 35 cars per month and many times over 40 vehicles delivered

Bolt’n Auto Group

(Bolt’n U-haul, Bolt’n Auto Care, Bolt'n Auto Sales)

Partner/General Manager April 2002 – Oct. 2012

In Charge of all Operations for 3 companies under the “Bolt’n Superstore “ umbrella

Sales and inventory control, closing all deals

Business office with licensing, banking and all of its administration

Hiring and fully training staff for appropriate positions

Advertising and promotion of all 3 companies

Reporting staff of 12 people

Town & Country BMW

Leasing/Business/Desk Manager July 2000 to March 2002

Maximized profit per deal (extended warranty, rust protection, many more products)

Addressed credit issues with customers, lenders and salespeople

Prepared documents for delivery

Commissioned all Business Office sales

Sourced additional items to enhance the Business Office assortment for potential incremental sales as well as Desking deals in the evening and weekends to help Sales Manager

Liaised with service department to resolve potential problems and keep vehicle delivery on track to completion date

Downsview Chrysler Dodge

Leasing/Desk Manager March 1995 to June 2000

Responsible for entire Lease Renewal Portfolio for the dealership

Prepared and administered new agreements with established clientele

Developed new ways to prospect & acquire new customers

Retained 78% of existing customer base as well as increased the No. of new clients by 32%

Supported and served as back up to current Desk Manager during peak hours

C.I.B.C. Finance Inc. – Dealer Plan

National Quality Assurance Auditing Manager Sept. 1982 to Feb. 1995

Responsible for National Call Centre with a 4.5 billion portfolio with 650,000 customers

Oversaw both the outsourced partners call centers as well as internal national call center operations

Managed, trained and monitored staff of 263 people in total including 11 managers, 29 supervisors


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