Resume

Sign in

Employee Relations Personal Assistant

Location:
Lagos, Lagos, Nigeria
Posted:
September 21, 2019

Contact this candidate

Resume:

Add: **, Lokoja Street, Akoka,

Yaba, Lagos State, Nigeria.

Phone: 090********, 081********

Email: adaelq@r.postjobfree.com

IJIOMA NNEOMA JOSEPHINE

PROFILE SUMMARY:

Experienced and consummate administrative and vendor relationship management specialist with over three years’ experience working in reputable organizations. She has applied her knowledge of organizational procedures and policies in managing different administrative activities in multiple organizations. With exceptional client and customer management, Ijioma has provided solutions that deliver high commercial value in the market place.

TECHNICAL SKILLS:

(SOFT & HARD SKILLS)

•Proficiency in Microsoft office.

•Proficiency in Internet usage and Email Packages.

•Data Management & Filing

•Conflict Resolution and Management

•Well-versed in vendors management.

•Outstanding negotiation skill with product quality and rate knowledge

•Excellence report writing, communication and time management skills

•First-rate employee relations and team management skills

WORK EXPERIENCE:

VENDOR RELATIONSHIP MANAGEMENT SPECIALIST:

JUMIA, LAGOS.

OCT, 2018 – TILL DATE.

Duties and Responsibilities:

•Provides advisory services to clients.

•Attracts potential vendors with the usage of soft skills by making sales of over 100 value added services in two months.

•Coordinates and serves as a main point of contact for all matters related to the vendors; thereby establishing relationship with over 1000 business owners.

•Skillfully demonstrates tact and diplomacy while developing superb judgement in pacifying irate vendors and resolving their complaints.

•Promotes the company’s goodwill through effective interpersonal relationship with vendors within Nigeria.

ADMINISTRATIVE OFFICER: LABCON HEALTH AND MATERNITY CLINIC, ABUJA

July 2016 – December 2018.

Duties/Responsibilities:

•Led the day to day administrative activities of the organization, thereby thelping it to meet its statutory and non- statutory demands.

•Effectively organized time, space and resources to balance workload and deadlines.

•Maintained and kept files and documents on patient records and payments.

•Investigated patients’ grievances and complaints and offered possible courses of actions to resolve patient’s dissatisfaction by 60%.

•Regularly collated and disseminated of information to colleagues without any discrepancies

ADMINISTRATIVE AND TAX OFFICER: IFELODUN LOCAL GOVERNMENT

SECRETARIAT (NYSC)

June 2015 – May 2016.

Duties/Responsibilities:

•Efficiently involved in issuance of birth certificate, citizenship and taxes

•Prepared regular financial and administrative report as assigned.

•Maintained issue resolution and updated Help Desk reference materials.

•Supported office teams to ensure a smooth running of day to day activities.

•Regularly collated and disseminated of information to colleagues without any discrepancies

•Established positive working relationships with all levels of organizations (internal and external).

VOLUNTEER EXPERIENCE:

PERSONAL ASSISTANT (2013): DREAM 92.5 FM

Fashion content writer (2014): Renaisssance newspaper

ACADEMIC

QUALIFICATION:

•UNIVERSITY OF LAGOS, NIGERIA: Masters in Mass Communication (In View).

•RENAUISSANCE UNIVERSITY, ENUGU, NIGERIA: Bachelor of Science in Mass Communications, 2014.

REFERENCES: Available on request.



Contact this candidate