Sales Food Safety
Resume:
EDUCATION
Hotel & Restaurant Services – College
Saint John Bosco – Kalentong, Mandaluyong City
August 2019 - Present
Bachelor Computer Science – College
Jose Rizal University – Kalentong, Mandaluyong City June 2007 – April 2010
Mataas na Paaralang Neptali A. Gonzales – High School Mandaluyong City
June 2002 – April 2006
Highway Hills Elementary School – Mandaluyong City June 1996 – April 2002
JOHN PAUL
B. GAVINO
SUMMARY PROFILE
Skilled Store Crew / Sales Crew
Representative with diverse experience
in customer service, proficient in
learning product lines, data entry, basic
computer skills, and high sales
performance. Friendly, reliable and a
high ability of the organization and
multitasking. I am very competent and
detail oriented when involved in a task
or duty as a result. Seeking a position to
utilize my skills and abilities in a
professional environment that offers
learning and growth while being
resourceful, innovative and flexible.
WORK EXPERIENCE
Goldilocks Bakeshop – Store Crew
Lucena, Quezon (March 2017 – Present)
• Greeted customers when entering or leaving establishment.
• Kept store clean and neat at all times.
• Kept the products available.
• Filled the empty goods and selecting the damaged or expired goods.
• Pleasantly dealt with customers to ensure satisfaction.
• Knowledgeable of food safety standards, sanitation policies, and health regulations.
• Responded to customers’ query calls and took orders, in a prompt and professional manner.
• Prepared, decorated, and packaged all varieties of cakes and cake products, efficiently.
• Priced, stored, and showcased all decorated cakes, as per department procedures and guidelines.
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
• Make sales referrals, cross-sell products and introduce new ones.
• Monitored process of financial reports, proactive on preparing sales order, inventory & daily reports.
• Increased bakery sales by creating daily rotating window displays to attract customers and influence purchases
• Managed high-volume workload within a deadline-driven and fast- paced environment.
• Handled customer calls, respond to inquiries, and resolved ordering conflicts.
• Designed display cakes
• Stocked bakery display case
• Monitored and filled all backup inventory
HIGHLIGHTS
• Customer –and service – oriented
• Buying recommendations
• Sales oriented
• Listening & communication
skills
• Collaborative team player
• Organized
• Proactive
• Energetic self–starter
• Hardworking
• Friendly
CONTACT DETAILS
PHONE NUMBER:
+63-955-***-**** /917-***-****
LINKEDIN:
https://www.linkedin.com/in/john-paul-
gavino-665061190/
EMAIL:
******************@*****.***
PERMANENT HOME ADDRESS:
Blk. 5 NCMH Bliss Comp. Brgy.
Mauway, Mandaluyong, Philippines
PERSONAL DATA
Date of Birth : 05.02.1991
Gender : Male
Languages : Tagalog & English
Father’s Name: Gabriel Gavino
Mother’s Name: Lina B. Gavino
• Processed merchandise returns and exchanges
• Decorated cakes using a variety of icings and toppings
• Ordered, received and organized bakery products and supplies.
• Properly wrapped, boxed and weighed bakery department products.
• Practiced safe food handling procedures at all times.
• Inspected the work done by contractors- pest control Philippine Seven (7/11) Store – Store Crew
Lucena, Quezon (June 2015 –March 2017)
• Greeted and received customers in a courteous manner when they enter the store.
• Prepared daily sales report, inventory, financial reports
• Performed clerical duties in a store.
• Handled other essential tasks like merchandizing, housekeeping, and stocking
• Assisted and supported stores management in running the store successfully.
• Displayed merchandize in a store to attract customers.
• Assisted and helped customers in locating the merchandize they require.
• Maintained and managed the store premises neat and clean.
• Assisted customers in billing and payment processes at the stores counter.
• Resolved and handled customer issues effectively.
• Handled merchandize in a store in a safe and secure manner.
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
• Stocked bakery display case
• Monitored and filled all backup inventory
• Knowledgeable of food safety standards, sanitation policies, and health regulations.
Joya Rockwell – Housekeeping
March 2013 –May 2015
• Checked and ensured that all guestrooms, public areas, back of the house areas are clean and well maintained.
• Answered proactively guest requests promptly on the floor.
• Handed over lost and found articles if any found in the room
• Washed windows as scheduled.
• clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
• responded to calls for housekeeping problems such as spills, broken glasses
Eton Property – Sales Agent
June 2012 – January 2013
• Discussed credit terms and conditions.
• Worked closely with assigned external Sales Executives to drive additional revenue growth.
• Made phone calls to schedule meetings with potential customers.
• Proactively followed the company’s compliance guidelines.
• Involved on a daily basis with direct one to one communications with customers.
• Welcomed customers to the company office and introducing them to key members of the sales team.
• Remoted selling by telephone or email.
Robinsons Communities –Sales Agent
February 2011 – Sept 2010
• Meet & Greet with various clients & sales team.
• Developed sales action plans along with management.
• Attended shows and exhibitions to meet new customers.
• Followed up sales calls to customers to maintain existing business relationships.
• Processed the required documents to clients.
• Created new target prospect clients thru phone calls and visited areas / malls
• Proactive Built relationships with sales team and customers.
• Provided accurate information and details to client. Camella Homes – Sales Agent
October 2010 -
• Actively listening to a customer’s needs and provide a suggestion as per their queries.
• Making phone calls to schedule meetings with potential customers.
• Pinpointing to customers the exact way in which a product or services will meet their precise needs.
• Followed up sales calls to customers to maintain existing business relationships.
• To share trending and provide presentation to customers
• Involved on a daily basis with direct one to one communications with customers.
• Educating customers on the services and enquiries SKILLS
• Customer –and service – oriented
• Buying recommendations
• Sales oriented
• Listening & communication skills
• Collaborative team player
• Organized
• Proactive
• Energetic self–starter
• Hardworking
• Friendly
DECLARATION
I hereby declare that the particulars furnished above are true to best of my knowledge.
JOHN PAUL B. GAVINO
Contact this candidate