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Administrative Assistant

Location:
Calgary, AB, Canada
Posted:
September 20, 2019

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Resume:

GLENDA RODRIGUES

Calgary,AB T*E*R*

adaekb@r.postjobfree.com

587-***-****

ADMINISTRATIVE ASSISTANT

Dedicated professional with 3+ years experience in delivering friendly service and personalised attention to all clients. Excellent communication skills with an ability to streamline office processes to increase efficiency.

PROFESSIONAL SKILLS

-Maintaining customer confidentiality, privacy and security in an appropriate manner

-Accomplishing multitasking skills to assist multiple customers at once

-Organising and thorough in all paperwork and data entry

-Creating emails, handling all department head correspondence

-Providing confidential administrative support to the Media Manager/Marketing Manager

-Arranging travel and hotel reservations

-Efficiently maintain a filing system, portfolios and records

-Handling telephone enquiries, distribution of mail and couriers

-Ordering office supplies and maintaining an inventory

-Ensuring a pleasant and professional relationship is maintained while handling internal and external calls

-Developing communication strategy/materials for meetings and events

VOLUNTEER EXPERIENCE (CALGARY)

ST.JAMES PARISH, CALGARY – LIBRARY FACILITATOR 2019 Present

-Managing the library and seeking to make it operative to all parishioners in a

smooth and efficient manner.

CALGARY IMMIGRANT WOMEN’S ASSOCIATION – VOLUNTEER/FACILITATOR

2018 - Present

●Helping facilitate in conducting mock interviews in the Fast Track Employment Skills Program providing feedback to candidates as to what companies can expect and benefit from those they employ

●Assisting in making phone calls to attaining feedback as to how the Fast Track Employment Skills Program has helped attendees acquire jobs successfully

PLAY CHAMPION VOLUNTEER AT CENTRAL LIBRARY/SIGNAL HILL LIBRARY

-Support and interact with children and parents at the early learning centre through PLAY 2018-Present

Worked in voluntary organisations in Singapore, Aberdeen, Paris in youth, community projects. 2011-2017

WORK/RELEVANT WORK EXPERIENCE

Calgary Catholic School District

Presently working for the Calgary Catholic School District as a Casual Special Education Assistant working and interacting with children including working in tasks which involving clerical tasks like filing etc.

Steno/Secretary - Singapore Airlines, Mumbai, India

-Maintained all aspects of intensive appointment schedule ensuring all material was made available for prior to meetings in a timely manner

-Assisted in compiling market reports, handling correspondence and maintaining confidentiality with clients in a professional manner

-Organised and coordinated internal and external meetings

-Provided direction and guidance to support staff

-Scheduled and executed preparations for in-house meetings, conference calls and presentations

Confidential Secretary – LintasAdvertising India

-Maintaining confidential files and kept records of all department personnel; updated departmental information (e.g. organisational charts, telephone listings etc)

-Scheduling appointments and Media Manager’s calendar as well as arranged travel plans and itineraries

-Arranging for media planning procedures with clients and time slots for advertising

-Technologically savvy with MS Word, Outlook, PowerPoint

-Maintained department files, handled correspondence independently, liaised with other departments concerned with media planning

EDUCATIONAL/POFESSIONAL QUALIFICATIONS

-MS Word/Excel/PowerPoint -Calgary Immigrant Women’s Association

-Bachelor of Arts-Psychology, University of Mumbai

-Specialist Diploma in Leadership, Nanyang Institute of Singapore

-Attended Dare to Care Booster Seminar, Service Excellence Seminar and Service Champions Programme with Singapore Airlines

-Secretarial Course -Burnley’s Commercial College, Mumbai, India



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