Known for creating and implementing training that
expands team member capabilities and instructs users on system utilization/improvement. Works with
government, civilian, and corporate stakeholders.
1605 w market St trailer 7 Silver City nm 88061
Work WorkExperience Experience
MasterCraft MasterCraftMetals Metals — Roofer
11/2002 to 12/2018, Silver City Nm 88061
Interacted with business users to analyze the
process and gather the requirements, making
necessary changes to schema objects to fulﬁll
their reporting and business needs.
Communicated directly with clients to establish
project parameters, wrote proposals for design
work, analyzed competitor web sites,
determined web site content, produced site
maps for client approval, and communicated
progress with client throughout length of
Developed and maintained reporting
procedures for tracking the eﬀectiveness of
various programs. Supervised and motivated
staﬀ by recognizing and rewarding individual
achievements, maintaining a positive attitude,
encouraging creativity and delegating tasks
appropriately. Evaluated programs to
determine necessary equipment and supplies
and maintained inventory controls.
Assisted with the training of assigned staﬀ and
site based staﬀ in the proper use of specialized
tools, materials, and equipment. Created bi-
weekly schedule for 10 hourly employees.
Assisted in performing preventive maintenance
where possible to keep equipment in good
Western WesternUniversity New Mexico University
running condition. Implemented procedures to
triple throughput by improving productivity.
Maintained consistent telephone and email
communication with all clients. Gathered and
analyzed information, including statutes,
decisions, legal articles, codes and documents.
Reviewed legal publications and performed
database searches to identify laws and court
decisions relevant to pending cases.
Received cash, checks and completed credit-
card transactions from customers and
employees. Counted money to verify amounts
and issued receipts for funds received.
Compared totals on cash register with amount
of currency in register to verify balances.
Computed bill, itemized lists and tickets
showing amount due, using adding machine or
05/2003 to 10/2004