Employee Relations Social Media

JESSICA HARHUT

**** ********** *****, **, **********, PA 17111 570-***-**** *******@*****.***

LINKEDIN PROFILE: linkedin.com/in/jessica-harhut-35801640

OBJECTIVE AND PROFILE

Seeking a challenging Human Resource position where I can contribute to a company’s strategic human capital goals and overall growth by leveraging my work experience and education in Organizational Management and Marketing. I am willing to relocate to continue my professional development. I am proficient in talent acquisition, interviewing, onboarding and new hire training, employee relations, and administrative tasks.

PROFESSIONAL EXPERIENCE

TEXAS ROADHOUSE HARRISBURG, PA Key Manager/Trainer Oct 2018 – pres.

Cross trained in all front of house positions (host stand, bar, food running, and serving) in order to assist staff as needed

In charge of running the entire store while on the shift.

Responsible for managing ten to fifteen employees all at the same time

Make sure that all employees are following the food safety procedures implemented by the company

Filling out paperwork before the shift ends, doing inventory of all the supplies, evaluating cash drawers, and making bank deposits.

Driving sales, steps of service, and guest satisfaction

Providing or directing Front of House training with my training coordinator

Enforcing applicable liquor laws and Responsible Alcohol Service guidelines

Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff

Understanding, managing, and practicing safe food handling procedures

Assist the managing partner with payroll and invoicing, recruiting employees, store marketing, and taking catering orders

Maintain the bar and its daily operation as well as Make all alcohol drinks for the servers

Provide legendary service to the roadhouse guests and exhibit great teamwork skills

Portray positivity, excitement, and enthusiasm and demonstrate great salesmanship

Follow the steps of legendary Service with Heart

Use the POS system effectively and Cash/ credit card handling

Comply with responsible alcohol service guidelines, including serving guests responsibly

Make sure the guests are more than happy and don’t need to ask for anything

Help the hosts with seating guests

Lite cleaning

Help on hot expo getting food ready to go out as well as deliver food to tables

Opening Duties: make iced teas, stock everything the wait staff would need, fill peanut baskets on tables, cut lemons, etc.

Head Wait and closer (front check, back check) duties: doublecheck the other servers tables or back work before they are done with their shift, sort and roll silverware, run checkout report, clean and stock POS and soda stations, etc.

LIBERTY EXCAVATORS, INC. • CAMP HILL, PA Human Resource Recruiter Jan– Sept 2018

Full cycle recruitment including job posting, sourcing, interviewing, on-boarding

Conducts recruitment efforts for all exempt and nonexempt openings to include writing and placing advertisements and tracking applications in Viewpoint.

Develop and execute recruiting plans.

Network through industry contacts, association memberships, trade groups and employees.

Coordinate and implement college recruiting initiatives.

Develops and maintains relationships with recruitment resources.

Conduct interviews and determine the suitability of the applicant for employment.

Tracks applicants throughout the hiring process

Provide weekly an updated hiring tracking and needs report to the Human Resources Manager.

Schedules post offer testing, safety orientations

Performs new hire background checks.

Performs annual background checks.

Explore and attend job fairs to identify potential new recruits; conduct resume mining online (i.e., Indeed, & CareerBuilder, among others) and via social media networking; conduct pre-screen interviews over the phone and in person; assist applicants with their resumes

Creates and maintains personnel files, creates Viewpoint records

Analyze the information provided on an application/resume to find potential matches to needs within the company.

Completes reference checks on applicants offered a position

When the information provided indicates a good potential employee, perform further background investigation to gain adequate information to make a hiring decision.

Provide correspondence to applicants that are not hired.

Conducts exit interviews and provides recommendations to the Human Resources Manager for corrective action and continuous improvement.

Assists in the On-boarding Safety training.

Mentors field managers in employee relations and retention practices.

Provides guidance to employees for career development.

Creates and maintains all job posting and social media management

Assist HR team with all other functions of the department.

Etc.

MEDICAL STAFFING NETWORK • CLARKS SUMMIT, PA HR Generalist/ Full Desk Recruiter 6/15 – 10/ 17

Manage all active field staff in day to day functions

Provide training, coaching, and development and motivation for active field staff.

Full cycle recruitment including job posting, sources, interviewing, onboarding for northeastern Pennsylvania and southern New York regions.

Function as liaison with clients to nurture a working relationship to ensure their business objectives are met regarding staffing and talent acquisitions.

Recruit RN’s, LPN’s, CNA’s, and other medical/healthcare professionals by developing a network of high-quality talents for potential job placements in client hospitals and healthcare facilities.

Explore and attend job fairs to identify potential new recruits; conduct resume mining online (i.e., Indeed, & CareerBuilder, among others) and via social media networking; conduct pre-screen interviews over the phone and in person; assist applicants with their resumes to improve their chances at job placement; and create letters of offer and employment contracts to successful applicants for acceptance.

Provide administrative support and handle all branch employee credentialing ensuring updated licenses and certification; daily reporting, and employee changes; respond to payroll and employment questions from applicants; and provide corporate training assistance to individual Company recruiters.

Provide marketing support and develop content for job advertising in print and online media; post jobs in popular job sites and send email blasts to inform potential recruits; and schedule monthly job promotion events and ensure a good attendance using print ads and email notifications.

Process new hires and administer employment contracts; handle orientations, employee onboarding, contract renewals, continuing education, and employee relations.

Assist staffer with day to day staffing and scheduling needs.

Manage all active field staff contracts: find, submit, offer, credential, and repeat.

Manage active field staff credentialing.

DR. CHET MUKLEWICZ • SCRANTON, PA Office Assistant Oct 2014 – Feb 2016

Provided administrative, human resource, and operations support to a private medical practice; managed staff payroll, billing insurance/Medicare for patient claims; filed medical paperwork; performed client billing and accounting transaction entries in QuickBooks and managed office supplies inventory.

Managed marketing support and promoted the medical practice to community members; addressed client issues and questions over the phone and emailed while complying with customer service standards.

Scheduled in-house and 3rd party maintenance providers in keeping office aesthetics and ensured serviceability of all office and practice tools and equipment.

Served as primary facilitator for Lackawanna County Court-Required Monthly Kids First Class for divorcing parents; conducted pre-registrations, paperwork documentation and court reporting; coordinated event day registrations, class administration; created class completion certificates; and was responsible for post-class administration, court reports, paperwork, money deposits, and second change letters.

C3I • WILKES- BARRE, PA HR Administrator Nov 2013 – Oct 2014

Provided HR support in staff recruitment, new hire training, and terminations; coordinated on-boarding process of new hires and executed continuing education programs for all tenured staff.

Managed employee relations and investigated and resolved employee grievance cases; administered employment contracts and was responsible for payroll and benefits administration, as well as career advancements.

Developed and executed exit interviews and handled all unemployment claims.

Processed new hires ensuring proper provisioning of ID and access badges, work cubicles, and mobile devices as specified in the relevant job description.

Performed administrative duties and entered confidential personnel information in ADP’s HRB database system; completed 401K audits; created monthly employee wellness newsletter and responsible for the Company involvement in community relations and events.

Ensured compliance with local, state, and federal employment laws and regulations on workplace safety and health, diversity management, equal employment opportunities, and conflict management.

Provided project management support as assigned, assisted project managers in team staffing, employee training, and performance evaluation as needed.

OTHER RELATED EXPERIENCES

ENTERCOM COMMUNICATIONS • PITTSTON, Marketing Internship May 2012 – Nov 2012

Performed tasks to support management in developing new promotions and planning events.

Developed press releases and other communications, created marketing slogans.

Supported and analyzed the NEPA perks program.

SCRANTON/WILKES-BARRE YANKEES, Shadow Program/Internship Summers 2008 &2009

Assisted in promotion development and marketing events.

Created a promotion used during the season.

Coordinated and organized baseball game entertainment.

EDUCATION & CREDENTIALS

Master of Science in Organizational Management with a concentration in Human Resources

MISERICORDIA UNIVERSITY • Dallas, PA (2017); GPA 3.95

Bachelor of Arts in Marketing

MARYWOOD UNIVERSITY • Scranton, PA (2013); GPA 3.3

Professional Training & Certifications

-Leadership Development Certificate Program, MC2 Consulting Group • Wilkes Barre, PA (2016)

-Completed several HIPPA Trainings through various sites.

-Training Rewards Member of Fred Pryor Seminars

-RAMP and safe serve certificated

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