Customer Service

Priya Saravanakumar ** Howling Crescent

Ajax, Ontario,

Canada L1S 7N8

Phone (Home): 905-***-****

Mobile : 416-***-****

E-mail : ******************@*****.***

Date of Birth : 20th October 1969

Objective

To be part of and environment, where I can utilize my skills and experience in

areas of Communication ( Interpersonal), Problem Solving and Peoples’

Relation Skills

Education

1998 - Diploma in Childrens’ Services ( 0-5 Years)

South East Metropolitan Campus TAFE Western Australia

1994 - Diploma in Child Care Management

Internation School of Correspondence USA

1991 - Diploma in Computer Science

(National Computing Centre, Manchester) South India

1991 Diploma in South Indian Classical Music

Government Music College of India

1997 Senior First Aid Certificate

Australian Red Cross Western Australia

Genereal Certificates Examinations ( Sri Lanka)

Certificate in English for Advanced Communications

(University of Warwick) Sri Lanka

Computer Skills

Proficient in use of Internet and World Wide Web Interfaces.

Advanced user of Windows

Working knowledge in Microsoft Office products.

Work

Experience

July 2002 - 2004 Legal Interpreter Toronto, Canada

Legal Interpretation and translation assignments

Responsible for Medical Assessments, Family Isssues and

Insurance Statements

2000 - 2001 Children’s Services Worker Western Australia

Qualified Child Care Giver

Responsible in analysing and caring the childrenranging fron 0-5 years

Responsible for communicating with the parents of the children under

my care

Writting observations and reports of the children

Equally sharing the duties with three other assisstants

Conducting discussions with the assisstants using interpersonal

communication skills, problem solving skills

Ability to maintain a harmonious environment in the room

Flexibilty in performing daily duties

Ability to make spontanious decisions

1996 - 2000 Inkani Western Australia

Administrative Management and Customer Service

Set up meetings for managing director

Responsible for attending incoming/ outgoing phone calls

Grouping and dispatching statements to customers and vendors

Daily update electronically customer transaction files

Maintain and manage inventory contro system

Filing documents

1994 - 1995 Primary School Teacher Brunei

Class Teacher for 3-4 year old children

Responsible for sixteen children in my class

Responsible for planning and implementing all arts and crafts activities

Dealing with the parents on a daily basis, briefing them with their

childrens’ daily progresses.

Skills and Languages : English, Tamil, Hindi and Singhala.

Interests

Reading, Playing Indian Music (Instruments), Copper Tooling,

Cake Decorationg, Lead Lighting, Needle Crafts,

Silk Flower Works.

Swimming and Internet Surfing.

Contact this candidate