*** *** ******* ** ****** Massachusetts 01540
Compassionate Personal Care Aide with 3 years of experience working with numerous patients and many years working and providing care to the elderly. Skilled at caring for patients' healthcare needs, grooming, and housekeeping.
Experienced Office Manager with 9+ years of progressive administrative experience and natural leadership talents. Excellent communication, clerical and team management abilities.
Client relationship management
Scheduling and calendar management
Human resource knowledge
Motivational leadership style
Time management ability
October 2016 to Current
Tri Valley Inc. Dudley, MA
Personal Care Attendant
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Monitored vital signs and medication use, documenting variances and concerning responses.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
Transported patients to and from medical, dental and personal care appointments.
January 2009 to December 2018
Thomas V Gadbois & Sons Oxford, MA
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed financial documentations such as expense reports and invoices.
Oversaw training and daily performance of staff
Enhanced customer satisfaction ratings by resolving account issues efficiently.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Education and Training
2010 Oxford High School Oxford, MA
High School Diploma