CURRICULUM VITAE

PERSONAL DETAILS

Surname :Sebokwane/Monese

First names :Pam Matshepo

Date of birth :09 January 1979

Identity number 790***-****-***

Gender :Female

Marital status :Married

Citizenship :South African

Telephone number :011-***-****/011-***-****

Cell number :078-***-****/082*******

Email address :adae9s@r.postjobfree.com /adae9s@r.postjobfree.com Postal address :445 Moswerre Street

Zone 7Meadowlands

1852

Driver’s license Yes code (10)

Transport Own Vehicle

Interest & hobbies Listen to gospel music, cook

PROFILE: I enjoy working with people. I am passionate, dedicate, Ambitious and hard working person With the ability to go extra mile, I am also reliable and unafraid of challenges. My time as a

Sales consultant has taught me how to interact effectively with other people and how to cope under

pressure to plan organise and analyze situation in a critical and creative way. SECONDARY EDUCATION

Name of school : Letsibogo high School

Standard passed : Matric

Year : 1999

: Subjects Achieved

English

Biblical Study

Afrikaans

Setswana

Geography

Biology

Dobsonville College

Certificate :Basic Computer Certificate

Modules :MS Word 2007

:MS Excel 2007

: Windows 2007

:Ms PowerPoint 2007

:Office Outlook 2007

:Internet

:Bookings

:Ms Office

WORKING EXPERIENCE

Name of employer : Meadowlands clinic

Position : Voluntary Clerk

Duration : Jan 2000 to Dec 2000

Responsibilies Controlling Patient, Explain & giving pamphlets, Dispatching Medicine Distribute Correspondence, send fax, email, Type for Sisters if required

& post documents, Opening files for new patients filling.

● Assist nursing staff with lifting of patients in wards and theatre

· Transferring of beds / trolleys from theatre towards

· Handle the Internal mail system by delivering memo’s, bed lists, discharge and transfer slips, sticker books, incoming mail and telephone accounts to departments.

· Collecting and delivering of Stat medication, baskets and trolleys from the pharmacy to the wards on weekends and after 16:30

· Assist patients to vehicle on discharge home

· Assist with other duties such as handling of patient meals, stationery, linen, patient files and X-ray reports.

● Working with patient with HIV and AIDS.

● Working with patient with cervical cancer. Reporting to the Cervical Cancer and Women’s Health Specialist and Provincial Programme Manager, the successful candidate will be responsible for, inter alia: Clinical Care: Implementing the HIV/AIDS/STI/family planning/cervical and breast cancer screening programmes to improve comprehensive care for the women’s programme at HIV treatment clinics

●

Name of Employer :Woolworths-Sandton

Position Customer Services (card consultant & sales personal) Debtor’s collection

Duration : Jan 2001 – November 2005

Responsibilities :

Processing application forms

Attending to customer complain and request telephonically

Attending to customers complain and request in person

Making follow up on unprocessed application forms

Liaising with the Woolworths head office for the daily update of on the approval and non approval of the applications.

Account is placed for debt collection.

Client sends information on the debt including supporting documentation.

Claim is reviewed and the data is entered into our debt collection program

Demand letter is sent to debtor via fax, mail and or email and an acknowledgment letter is sent to the Client.

Phone contacts begin.

We attempt to arrange payment, resolve any disputes and obtain clear commitments on debt resolution.

If we obtain payment commitment we work to ensure the payment(s) materialize.

If debtor fails to cooperate in resolving the debt we make final pre-legal collection attempts.

We send our update and recommendations to the Client, including details on forwarding claim to affiliated attorneys. Name of employer :Incredible Connection - Cresta

Position : Receptionist and Till operator

Duration : November 2005to March 2006

Responsibilities :

Switch board operator

Handling of complain and inquiries and forwarding them to relevant people.

Allocating customer numbers on the system

General Admin (making copies, faxing, taking message etc.)

Responsible for inter-branch correspondence Maintain the switchboard and direct calls to relevant people.

Take accurate messages and forward to the relevant people accordingly and on time.

Assist callers with relevant information as a point of contact.

Receive and welcome visitors and direct them to the relevant people in a professional manner

Provide registers to visitors and ensure that they have signed, assist them where necessary.

Provide registers to victor’s and ensure that they have signed, assist them where necessary

Provide visitors with electronic equipment register e.g laptops

Offer visitors refreshments whilst waiting at the reception area

Update and distribute the internal telephone list.

Oversee the cleaning and upkeep of the reception area.

Liaise with the housekeeper to ensure that boardroom refreshments are served.

Liaise with staff members through email for bookings of the boardroom on daily basis.

Record and sign for all parcels delivered.

Liaise with relevant departments to ensure that marketing materials/brochures are available at all times.

Assist other employees with the operation of fax equipment e.g. fax, photocopier etc.

Name of employer National Empowerment Rating Agency (BEE Registrar) -Bryanston Position Office Administrator/Receptionist

Duration March 2006 to 2017

Reason for leaving Retrenchment

Responsibilities

Customer Service

Management of outlook calendar for meetings.

Arranging events Conferences fetching guests & refreshments

Admin support for queries & registration

Clients Document Review

Data Capturing & Updating system

Uploading & downloading of system

General administration duties,fax, typing, receiving & distributing doc

Organizing meeting and appointments for the boss

Administering local purchase orders and petty cash request.

Ordering stationary & collection of items or files. Filling all files that have been rated and making sure that the file is complete, operating the switch board, receiving faxes and documents then distribute them, attending to client’s queries, processing of EME’s (exempted micro enterprise) from the application form to the actual certificate, Stationery count and ordering of new stationary, courier, Referencing files Generic & QSE’s and then giving them to the VM (verification Manager), uploading application online, processing the application, sending Certificates and notification letter to clients, recording all files before filing them, Sending calendar invites to clients prior to site visit or pre site on behalf of the Analyst, manage and Updating Analyst diaries, making sure that all the Analyst’s have files before going on site, Arrange all flights, accommodation and car hire for Analyst, Organization of NERA functions, typing of minutes, formatting of documents etc.

KNOWLEDGE AND SKILLS

Good Communication and Interpersonal relation

Planning and organizing skill

Record keeping (filling)

Computer literate (Ms Word, Ms Excel, Internet, Power Point)

Teamwork and ability to work under pressure

Knowledge and Customer Service

Ability to maintain confidentiality & work under pressure

Debtors collection

Sales & consult

Market structure

Achievements

Cancer Associate of S.A (Certificate)

Home Base Care & AIDS (Certificate)

Gauteng Immunization (Certificate)

Woolworths Champion of the Year (Customer Care Certificate)

Receptionist (Certificate)

Computer (Certificate)

REFERENCES

Mr. Irfaan Peterson – Operational manager NERASA

Tel No. : 011-***-****/011-***-****

Cell : 084-***-****

Miss. Silindile Ngidi- Verification Manager NERASA Tel No. : 011-***-****

Cell : 071-****-***

Ms Beauty Nche – Human Resource Manager Incredible Connection Tel No. : 011-***-****

Ms Sarajane Motsepe – Customer service Manager Woolworths Tel No : 011-***-****

Cell : 072-****-***

Dear Sir/Madam

I am Pam Matshepo Sebokwane a 36 year old, with the ability to deliver what is required of me and always creates a good vibe within the work place as well as always keep everybody happy above me and below me, because I believe that a good working environment is healthy and always keeps everybody at their peak and the results are endless.

I’m a go getter, a self motivator and take my work very seriously. I do have big dreams that I am working towards and I believe that This Company can help me work towards those dreams and goals; I will do my best at performing and become a valuable asset to your company.

I might not have a tertiary education as yet but I have passion to further my education, which is another way of working towards one of my goals. What I lack in education I make up for in experience and determination to learn and work at my best every day.

I’m a very fast learner and can adjust to any environment very easily and work under immense pressure and crucial deadlines.

Giving me the opportunity to grow and work my way up the corporate ladder would be an honor.

If you don’t think I’m fit for this position maybe you kindly keep my CV if anything comes up in the future.

I hope you find interest in my CV.

Kindest Regards

Pam Matshepo Monese Sebokwane

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