OBJECTIVE: To secure a Forklift Operator position.
EDUCATION: Bachelors of Business Administration University of Wisconsin Green Bay, WI
Major: Business Administration Minor: Accounting (Aug 2005)
-Ultimate Medical Academy – Tampa, FL – Medical Billing and Coding (2011)
-Biztech – Intuit QuickBooks Certified User Program (Aug 2009)
-Biztech – Microsoft IT Academy – Microsoft Excel MOS Expert (Aug 2009)
SKILLS: Administrative Secretary; Accounts Receivable and Payable, Operations Manager, Logistics
Manager, Inventory Management Specialist, Manufacture Supervisor and Operator, Construction Management and Operations, General Maintenance and Carpentry, Electrician’s Helper.
Currently Retired – Moved from St Petersburg, FL to South Milwaukee, WI 53172 due to death in the family.
GM Roadside Assistant Dispatcher – Allstate Insurance/GM – Lancesoft (12/10/18 – 1/7/19)
Received emergency roadside assistance calls from customers for vehicle assistance
Received emergency roadside assistance calls from OnStar customers for vehicle assistance
Set up tows, jump starts, changing of tires, lock outs, and fuel.
Dispatched service providers for customer’s vehicle emergencies
Certified Chevrolet Roadside Assistant Dispatcher – exams 92% passing rate
Utilized Omni, MMA, and GM Supplypower applications
Expeditor – Production: L3 Technologies/DonaTech St Petersburg, FL (01/8/18 thru 09/07/18)
Worked with Logistics utilizing a new software called LN to push production of parts and software based on demand for Security and Detection Machines through-out the world.
Created Production Orders to fulfill demands from Technicians
Worked directly and indirectly with Production to push emergency orders for parts for machines broken with a 14 day turnaround times from request to shipping.
Worked with Planners, Production Engineers, and upper management to ensure production of orders are managed from start to finish in a timely manner.
Rescheduled production for emergency (HOT) Production Orders.
Attended weekly meetings to assist international associates to fill Production Orders and to discuss problem areas and collaborating fixes to problems which included spare parts and shipping of items.
Answered emails from international associates and local associates requesting Estimated Time of Arrivals and status of Production Orders.
Produced Production Orders from Planned Orders and Warehouse Distribution Databases.
Ensured Production Orders were transferred between warehouses by utilizing Internal Order Transfers.
Classified Production Orders status from Planned Orders, Production Orders Awaiting Parts, Transferred Production Orders awaiting Production Scheduling, Active Status (Orders currently being worked on), to Completed – ready for shipping.
Assisted 5 Planners in the pushing of requested Parts to be produced.
Worked with Purchasing to monitor and demand Parts be ordered from outside suppliers.
Worked 40 to 50 hours a week to include some Saturdays and Sundays if needed.
Debris Monitor: Tetra Teck/Aerotek St Petersburg, FL ( 10/6/17 thru 12/9/17)
Monitored Debris pick-up for Single & Double truck and trailer
Monitored Haul-Out and Haul-Out Final procedures
Monitored Stump Assessment
Monitored Stump Removal
Issued Disposal Tickets IAW FEMA Regulations
Received Disposal drop-off Tickets
Trained personnel in Debris Pick-up procedures
Utilized telephone and printer machines in order to produce receipts for payment
Worked 7 days a week for 10 to 12 hours per day
Flexible in traveling to other work destinations where necessary
Ability to learn new functions and train others
Ability to communicate with others; to include customers, upper management, and residential homeowners.
Data Processor: Transamerica/Aerotek, St Petersburg, FL (1/17 thru 9/17)
Processed New Insurance Applications through-out the United States and Foreign Customers– FFIUL and TrendSetter type of insurance
Reviewed Applications for correctness and Quality Control
Ensured the correct type of Insurance was entered
Worked 40 plus hours per week
Coordinated with the Computer Technical Division when systems were down
$12.80 per hour
End of Temporary position
Type 60 Words Per Minute (Tested by Aerotek)
Data Processor: Election Commission/SNI Companies, St Petersburg, FL (10/16 thru 11/16)
Assisted voters with guidance in Voting
Entered voter registration information
Custodial/Maintenance: C & C Commercial Cleaners, St Petersburg, FL (2/10 thru 9/16)
Supervised 4 to 6 man crews to perform stripping jobs for 3 year.
Performed cleaning services for Commercial Tiled floors to include stripping and waxing.
Reported employee hours of work and W-4 information to payroll. Interviewed, hired and fired potential and current employees.
Delivered supplies to employees to perform their individual task. Inventoried supplies and submitted request to replenish.
Received complaints and solved issues pertaining to services rendered and emergency issues from District managers, managers and assistant managers.
Reported individual personal issues and District managers, managers and assistant managers to the appropriate employees and owners.
Temporary General Labor Jobs – (10/08 thru 3/10)
Customer Service Representative: West Coast Billiards St Petersburg, FL (10/07 thru 9/08)
Administrative Assistant: Southern Roof Consultants St Petersburg, FL (3/07 thru 11/07)
Prepared and transposed yearly budgets and progress, Due-Diligence and Full Survey reports for on-going and future projects.
Prepared CAD drawings from hand sketched products and transferred files onto the company’s Web-site.
Invoiced customers and implemented collection proceedings. Maintained A/R accounts, rendered price quotes and scheduled appointments.