PATRICIA ALEXANDER
***** *********** ********* #***
Sunrise, FL 33351
*****************@*****.***
SKILLS
Over 25 years of providing executive level support.
Software skill include Microsoft Office Suite /O365 (Office, Word, Excel, PowerPoint, Visio, and SharePoint), Google Suite, Skype, Salesforce. Credentialing software for onboarding and licensing purposes. Concur. Workday.
Lean Six Sigma -Yellow Belt
EXPERIENCE
07/2017- 02/2019
Mednax
Administrative Assistant
Provided support to C-Level Executives within a national provider network corporation. Responsibilities included but not limited to:
Management of executive calendars, scheduling of appointments, meetings and conference calls, travel arrangements, expense reconciliation.
10/2010-06/2017
Hospital Physician Partners
Executive Assistant
Executive Assistant to and provided support for over seven (7) Senior and Regional Vice Presidents within one of the largest Emergency and Hospital management groups in the nation. Support would include but not limited to:
Management of executive calendars, scheduling of appointments, meetings and conference calls with the Administration of various hospital facilities, travel arrangements, expense reconciliation and licensing and credentialing for assigned Senior Leadership.
Major role in the organizing and staging of the Annual Medical Directors Conference.
Prepared financial reconciliation of events to Marketing and Finance departments.
Expense reconciliation for Senior Leadership, maintained files and executive's personal files, as well as other general duties as needed.
02/2003-10/2010
United Healthcare
Sr. Administrative Assistant /Project Specialist
Provided direct support to senior-level department offices. Managed executive calendars, scheduled and arranged meetings, conference call, expense reports, and travel. Other duties included but not limited to:
Obtained data for metric reporting to a Regional Quality and Operations Consul.
Oversaw the compliance process for tracking appointments of Inside Sales Representatives, direct writing brokers and referral brokers for the South Florida and Tampa markets which resulted in adapting this process as a national best practice.
Reviewed, monitor, and reported complaints against agents or brokers received by Beneficiaries, Center for Medicare and Medicaid Services (CMS), Office of Inspector General (OIG) and State Department of Insurance (DOI) to ensue marketing guideline infractions or prohibited sales tactics are detected early and appropriated corrective actions are taken in a timely basis.
08/1991-08/2002
Don King Productions, Inc.
Executive Assistant
Executive Assistant to the Director of Sales and Administration within the international broadcast rights division of a major sports promotion corporation. Responsibilities included but not limited to:
Responsible for the sales and marketing in territories external to the United States.
Developed pricing spreadsheets, sales announcements for events, press kits and presentation for events and sports conventions.
Developed relationships with clients in present and new territories.
Negotiated rights fees with broadcasters.
Reviewed and edited broadcast rights agreements.
Implemented a vast international client database. Maintained this database through research and cold-calling
EDUCATION
A.A.S., Fashion Institute of Technology -New York, NY