Desire a position that offers opportunities for advancement and professional growth in the telecommunications industry.
Knowledge of both theoretical and practical aspects of project management.
Experience with Google Earth Pro and CenturyLink NDS.
Utilize analytical skills to make critical decisions and solve problems.
Knowledge of modern leadership and negotiation theories.
Ability to anticipate and manage change in a quickly moving global business environment.
Knowledge of standard networking protocols.
NEC and CISCO Certification for PBX/VoIP Business Phone Systems
Strong knowledge of PC’s & PC software including MS Windows, Excel, Word & PowerPoint.
Understanding of UNIX and Linux Red Hat Fedora.
Technology experience working with CIMAGE, UNIX, OSPFM (Outside Plant Facilities Management) and ISDN, Visual Studio.NET, and UML Diagram tools.
Strong written and verbal communications skills.
Excellent coaching and leadership skills.
Exceed client expectations while moving projects from start to finish in a timely manner.
Ten years of sales, business telecom, training, development & project management experience.
Excellent presentation, organization and follow up skills.
Work with utilities in underground and aerial right-of-way applications, including the management of the utility make-ready process during the construction phase of a project.
Manage the municipality and state fiber permit processes on a project.
Manage the material ordering, receiving, and development of required inventory to support projects.
Develop, read, and manage fiber splice documents.
Arapahoe Community College; Littleton, CO
PMP (Project Management Professional) Certification in Progress
Associates Computer Network Technology December 2018
Associates Communication Technology and Telecommunications Engineering
04/2019 – Present
Wireless Construction Coordinator/Inventory Specialist
Coordinate with external vendors and internal resources to ensure that construction projects are deployed on time with the appropriate resources.
Maintain detailed schedules for each project and actively managing the scheduled tasks with outside vendors including major milestones, action items, long lead purchases, and any other commitments that would impact the project schedule.
Provide regular project status reports to executive management and the project team.
Work cross-functionally to collaborate with other teams in the region including Real Estate, RF Design, Construction, Implementation, Network Assurance, and System Performance.
Prepare and manage purchase orders to ensure alignment with project implementation timelines. Ensure prompt vendor payment.
Deliver on monthly spend targets that help support our capital commitments and maintain program cadence/run rates.
Utilize project tracking tools and systems to accurately document equipment orders, schedules and installation completions.
Level 3 Communication/ CenturyLink (Contractor)
07/2017 – 8/2018
Acts as a single point of contact for assigned customer accounts, which typically have a medium to large revenue scope or have moderate to high complex product needs.
Owns and creates service delivery and service management performance review presentations. Collects and interprets service performance root cause analysis and corrective actions.
Initiates and tracks the timely and accurate moves, add-on’s, changes and disconnects to the customer’s services based on their requests.
Develop right-of-the analysis of the proposed fiber plant, such as the identification of utility and permit applications needed for a project.
Manage various suppliers and vendors during the engineering and construction management, including managing the vendors to both budget and schedule.
Manage multiple projects and ability to travel to project locations across the United States in the management of the project elements.
Responsible for effective and proactive pre-sales engagement, which includes product compliance, ensuring factory support ability and solutions definitions.
Denver Public Schools Denver, CO
11/2016 – 8/2017
05/1995 – 03/2006
Paraprofessional for Special Needs (Autism)
Taught basic Math, English, and motor skills.
Teach and manage self-contained classroom for students with autism spectrum disorders, whose educational needs center on development of academics, social-emotional and adaptive behavior skills.
Taught daily living i.e. dressing, bathing, and feeding.
Occupational Therapy gate training, positions, and range of motion.
CenturyLink Littleton, CO (Contractor)
12/2014 – 07/2016
OSP Engineer/Project Manager
OSP design engineering and planning for copper and fiber optics builds for aerial, underground, and buried applications.
Performed cost analysis to determine the most effective and efficient manner of the placement of communications facilities.
Performed self-check and quality control of work for completeness, accuracy, client standards, and overall presentation.
OSP staking, work order package preparation including field notes, cut sheets, schematics, and acquiring permits and private rights-of-way.
Read and interpreted engineer asbuilt’s, legal descriptions as well as the understanding of telecommunications industry standards, plant symbols and terminology.
CES (Fuji Copy Systems) Denver, CO and Wyoming
06/2014 – 12/2014
Installation of Photo Labs for Walmart throughout Colorado and Wyoming.
Trained Walmart Managers and employees on all machines installed for their Photo Lab as well as frequent follow-ups on questions or concerns that arose after the installation.
ATNI (Associated Tele-Networking Inc.) Aurora, CO
07/2012 – 08/2013
Managed Projects for several clients nationwide with equipment installation, d-installation, removal, inventory and sale of customer equipment.
Helped businesses with equipment upgrades, acquisitions, facility closures (office buildings, warehouses, POP sites, central offices, data centers, collocation facilities, etc.), over-stock, returns and layoffs, excess assets accumulate taking up valuable space while they depreciate and consume valuable time of employees tasked with their disposition.
Office guru with PBX Cisco phone system throughout the office with issues and training on phone system.
Microtech-Tel Centennial, CO
01/2012 - 06/2012
Project Manager/Trainer/SMBS Engineer
Possessed general understanding in the areas of application programming, database, and system design.
Determined appropriate revenue recognition, ensured timely and accurate invoicing, and monitored receivables for each project assigned.
Created and executed project work plans and revised as appropriate to meet changing needs and requirements.
Responsible for client’s interests throughout implementation, ensuring that the project is receiving full management attention.
Implemented and managed project changes and interventions to achieve project outputs.
Designed all training material internal and external for PBX & VoIP Phone systems & services offered by Microtech-Tel.
Prepared for engagement reviews and quality assurance procedures.
Established and maintained contact with telecom vendors for support and problem resolution.
Managed all network servers and other network components including installation, configuration and maintenance.
KCG Communications, Inc. Denver, CO
11/2009 – 12/2011
Project Manager/Account Representative
Built a knowledge base of each client's business, organization, and objectives.
Enhanced department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Responsible for new sales and phone system installations and training from the time paper work was turned over from the sales department until the system was cutover.
Designed cost-effective solutions and solved prospect configuration challenges in the telecommunications industry. Business telephone systems and VoIP.
Reviewed system configurations & customer needs with sales staff & technicians to assure all proper equipment had been quoted.
Prepared reports for President and kept installation crews abreast of all reports in company meetings.
Developed customer training materials for end users, system administrators, and sales staff.
Actual Systems of America Aurora, CO
05/2006 – 04/2008
Technical Trainer/Support Specialist
Traveled and trained clients on using Pinnacle software for Auto Recycling Yards throughout the US and Canada.
Responsible for identifying, troubleshooting, and diffusing client concerns and problems with respect to Actual System’s products and services in a call center environment.
Established tasks and a timeline for completion by assigned parties, evaluating progress and making adjustments as needed to ensure that clients, internal or external, achieved their desired results.
Responsible for some LAN installation and software training for clients in U.S. and Canada.
Designed and delivered training courses and programs necessary to meet client training needs.
Responsible for organizing training venues, logistics, transport, and accommodation as required to achieve efficient training attendance and delivery.
Analyzed situations and provided solid recommendations for clients.
EveryWarehouse/A1 Logistics: Greenwood Village, CO
06/2004 - 02/2005
Technology Training and Development
Oversaw several warehouses throughout the United States in training and technical support of our web applications.
Provided outsourced warehousing and delivery solutions using our web native inventory visibility tools.
Designed and sought up new development solutions for our web applications with Visual Studio.NET and Pacestar UML Diagrammer.