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Customer Service Manager

Salem, OR
September 22, 2019

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Dear Hiring Manager,

I have worked in the Construction business for most of my career. With my skills ranging from manufacturing leadership, Sales management, Purchasing and Business Ownership, I feel that I would be an asset to any organization.

I am self-motivated and progress driven. I have developed and executed strategies which I believe will bring value to any workplace. In my previous role, I exercised communication, critical thinking, and financial forecasting in support of team efforts and organizational improvements. I have proven to be effective and motivational, with proficiency in decision-making and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal.

Please take a moment to review my enclosed resume. I would appreciate the opportunity to speak with you regarding my candidacy for the position that you have open. I am looking forward to your response and thank you for your consideration.


Patrick Parsons


Patrick R. Parsons

1146 Martin Ct. S

Salem, Or 97306

H: 503-***-**** C: 503-***-****



Seeking a challenging career opportunity in a field where my experience, training, assertiveness and enthusiasm may be most effectively utilized. To be a contributing member of a team with a vision for the future and respect for the individual promotes a positive environment. To be involved with an organization where there is opportunity for growth and challenge.


45 years in the window and door industry.

All aspects of manufacturing aluminum, vinyl and wood windows and doors.

Both Residential and commercial.

Business Ownership,

Production supervision,

Operations management.

Product design.

Sales, and customer service.


Holcomb Windows LLC

Co-Owner – General Manager Years Employed (2016 to present)

Sales and Marketing, Purchasing, Mfg. process,

Design, Testing

State Licensed Insurance Agent Years Employed (2010 to 2014)

Self Employed 503-***-**** Salem Or.

Life Insurance, Health Insurance, Association Memberships

Capitol City Glass

Sales Manager, Office Manager Years Employed (2000 to 2010)

Inside & Outside Sales, Commercial Estimating of window and doors

Scheduling, Purchasing, Customer Service. Salem Or.

Bashful Bob’s

Job Title: Sales, Customer Service Years Employed (1995 - 2000)

541-***-**** Corvallis, Or.

Outside Sales, customer service of window and doors

Union Door

Job Title: Sales, Customer Service Years Employed (1994 - 1995)

Business closed Grants Pass, Or.

Outside Sales, Customer Service of windows and doors.

Quality Window Systems

Job Title: Owner Years Employed (1993 - 1994)

Business sold Temecula, Ca..

Owned Retail Replacement window & door company

Window Technologies, Inc.

Job Title: Operations & Materials Manager Years Employed (1991 - 1993)

Business sold Temecula, Ca..

Material purchasing, manufacturing and shipping of commercial windows

Premier Window Products.

Job Title: Operations Manager Years Employed (1989 - 1991)

Business closed Poway Ca..

Manager of Customer service department, Retail Sales, Distribution

Superior Aluminum Products

Job Title: Riverside Window Division Mgr. Years Employed (1986 - 1989)

909-***-**** Ontario, Ca..

Window division manager

Milgard Mfg. Inc.

Job Title: Sales, Customer Service Years Employed (1974 - 1986)

206-***-****, 909-***-****

Production supervisor Tacoma, WA. & Temecula, Ca..


Degree: General Diploma Years Attended (1966-69)

Mt. Tahoma High School Tacoma WA.


Versed in PC computers

Work well with People

Blue Print takeoff

Good problem solver

enjoy outdoor activities

Involved in Christian Church leadership


Born Tacoma Washington August 6 1952

References and salary history furnished on request.


Patrick R. Parsons

1146 Martin Ct. S

Salem, Or 97306

H: 503-***-**** C: 503-***-****



Bill Wilson – Salem, Or. 503-***-****

Personal friend – over 15 years

Al Henderson – Albany Or. 541-***-****

Personal friend – over 20 years

Mike Dulac – Palm Desert Ca. 760-***-****

Business – Retired

Richard Duncan –Salem, Or 503-***-****

Business – Rich Duncan Construction

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