Objective
To support the supervisors and management team with problem-solving skills, effective teamwork, and respect for deadlines while providing administrative and entry-level talents with the goal of proving myself and growing with the company.
Skill Proficiencies
Operation Diagnosis
Email Writing
Verbal Communication
Problem Solving
Critical Thinking
Appointment Setting
Money Handling
Reliability
Teamwork
Quick Learner
Time Management
Decision Making
Excellent Communication Skills
Experienced in working with a diverse client base
Detail-Oriented Professional with a refined skill for Organization and Multi-Tasking
Education
ANTHEM COLLEGE ONLINE – Phoenix, AZ
Associate’s Degree in Science; February 2008
Relevant Course Work:
Medical Billing & Coding
Health Information Technology Professional Coding Practice
Medical Records and Documentation
Healthcare Delivery & Insurance Management
Healthcare Reimbursement and Legal Issues
Educational Experience
Anthem College Online – Phoenix, AZ Jan 2006– Feb 2008
Medical Billing and Coding Online Externship
Analyze data and input information into computerized account management systems.
Work with a variety of insurance plans and handle corresponding forms.
Proficiently use computer operating systems to run reports, schedule appointments, input billing information, and electronically file claims.
Professional Experience
Bonitz Flooring Group- Charleston, SC
Lead Administrative Assistant Nov 2018 – Sept 2019
Provide administrative support to Managing Partner of flooring division
Assist sales team with billing contractors
Run daily, weekly and monthly reports
Order office supplies
Set up job files and input set up in the system
Assist HR with new hire paperwork
Bonitz Flooring Group – Charleston, SC April 2005-November 2018
Administrative Assistant
Provide administrative support to Managing Partner of flooring division.
Assist lead administrative assistant and sales team.
Handle payroll of field associates and sub contractors.
Key invoices, ensuring accuracy and payment to vendors.
Assist warehouse associate with purchase orders and invoices.
Submit new job orders and order samples.
Professional Experience Continued
Security Finance – Mt. Pleasant, SC June 2003 – November 2004
Assistant Manager
Provided quality customer service and solicit for renewals
Receive loan payments and post to customers account
Preparing and processing loan applications; ensuring completion with customer approved loans
Perform collection activities on delinquent debt by telephone and through customer home visits
EZ Check Cashing - Charleston, SC February 2000 – May 2003
Collection Manager
Handled monetary transactions; depositing money orders, managed money gram accounts depositing check into working accounts.
Created and mailed letter to recover insufficient funds.
Approved or declined accounts, based on review of personal data, individual bank statements, and references.
Settled cash drawer.
Trained new employees, ensuring knowledge of operations and quality customer service.
Handled customer complaints ensuring positive outcome and customer satisfaction.
Maintained personal records ensuring confidentiality.
References available upon request.