Objective

To support the supervisors and management team with problem-solving skills, effective teamwork, and respect for deadlines while providing administrative and entry-level talents with the goal of proving myself and growing with the company.

Skill Proficiencies

Operation Diagnosis

Email Writing

Verbal Communication

Problem Solving

Critical Thinking

Appointment Setting

Money Handling

Reliability

Teamwork

Quick Learner

Time Management

Decision Making

Excellent Communication Skills

Experienced in working with a diverse client base

Detail-Oriented Professional with a refined skill for Organization and Multi-Tasking

Education

ANTHEM COLLEGE ONLINE – Phoenix, AZ

Associate’s Degree in Science; February 2008

Relevant Course Work:

Medical Billing & Coding

Health Information Technology Professional Coding Practice

Medical Records and Documentation

Healthcare Delivery & Insurance Management

Healthcare Reimbursement and Legal Issues

Educational Experience

Anthem College Online – Phoenix, AZ Jan 2006– Feb 2008

Medical Billing and Coding Online Externship

Analyze data and input information into computerized account management systems.

Work with a variety of insurance plans and handle corresponding forms.

Proficiently use computer operating systems to run reports, schedule appointments, input billing information, and electronically file claims.

Professional Experience

Bonitz Flooring Group- Charleston, SC

Lead Administrative Assistant Nov 2018 – Sept 2019

Provide administrative support to Managing Partner of flooring division

Assist sales team with billing contractors

Run daily, weekly and monthly reports

Order office supplies

Set up job files and input set up in the system

Assist HR with new hire paperwork

Bonitz Flooring Group – Charleston, SC April 2005-November 2018

Administrative Assistant

Provide administrative support to Managing Partner of flooring division.

Assist lead administrative assistant and sales team.

Handle payroll of field associates and sub contractors.

Key invoices, ensuring accuracy and payment to vendors.

Assist warehouse associate with purchase orders and invoices.

Submit new job orders and order samples.

Professional Experience Continued

Security Finance – Mt. Pleasant, SC June 2003 – November 2004

Assistant Manager

Provided quality customer service and solicit for renewals

Receive loan payments and post to customers account

Preparing and processing loan applications; ensuring completion with customer approved loans

Perform collection activities on delinquent debt by telephone and through customer home visits

EZ Check Cashing - Charleston, SC February 2000 – May 2003

Collection Manager

Handled monetary transactions; depositing money orders, managed money gram accounts depositing check into working accounts.

Created and mailed letter to recover insufficient funds.

Approved or declined accounts, based on review of personal data, individual bank statements, and references.

Settled cash drawer.

Trained new employees, ensuring knowledge of operations and quality customer service.

Handled customer complaints ensuring positive outcome and customer satisfaction.

Maintained personal records ensuring confidentiality.

References available upon request.

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