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Employee Relations Administrative Assistant

Location:
Pretoria, Gauteng, South Africa
Salary:
R700k
Posted:
September 19, 2019

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Resume:

Personal Résumé

Postal/Residential Address : **3 Nana Sita Street, 503 Parkholm Flat, Pretoria, 0002

079-***-**** / 081-***-**** / 012-***-****

adadzw@r.postjobfree.com / adadzw@r.postjobfree.com

Surname : Mahlangu

Full Names : Johannah Nomarhasa

Date of Birth : 10 October 1974

ID Number : 741**********

Driver’s License : EC1

Nationality : South African

Gender : Female

Home Language : Ndebele

Other Languages : English, Afrikaans, Zulu, Xhosa, Tswana, N Sotho, Swati, Sotho & Tsonga

Educational / Qualifications

Institution : University of Johannesburg

Year Completed : 2017

Qualification : Post Graduate Diploma : Labour Law

Institution : University of South Africa

Year Completed : 2013

Qualification : BTech : Human Resources Management

Institution : Technikon Pretoria

Year Completed : 2000

Qualification : National Diploma (Human Resources Management)

Last School Attended : Pungutsha High School

Year Completed :1992

Level Attainted : Matric Level

Skills and Competencies

Analysis and problem solving People Development

Attention to detail Planning and organizing

Decision making Presentation skills

Customer Service Orientation Professional/Technical skills

Innovation Teamwork

Interpersonal Sensitivity Strategic Analysis

Oral & Written Communication

Certificates Courses and Computer Literacy

Human Resources Higher Education

Advanced Ms Office

Typing in Windows

Business Writing Skills

Writing a good Dissertation

PERSAL, PeopleSoft, Image-Now, Workflow, E-Procurement and Oracle

Job Analysis and Job Description Writing

Registered Member of SABPP –Registration Number 11278

Employment History

Current : CSIR (Council for Science Industrial & Research)

Duration : (December 2015 – to date)

Position : Senior Human Resource Practitioner

Responsibilities

Recruitment & Selection:

Compliance with workforce plan.

Match new appointments with job specifications and approved structure and budget to ensure fit.

Accurate recruitment & selection administration in accordance with CSIR policies and procedures.

On-Boarding

Conduct on-boarding for new recruits.

Assist new employees with completing employment documents.

Prepare and check Employment Starter Pack for new recruits.

Assist new employees with access cards.

Introduce new staff to the relevant units.

Conduct settling in interviews.

Human Capital Development:

Responsible of CSIR scholarships, interns, studentships and vocational training work.

Monitor student’s contracts and ensure that students complete on record time.

Assist employees and line managers in designing individual development plans.

Ensure that all employees have IDPs.

Assisting in preparation of WSP and annual training reports.

Job Evaluation:

Assist line managers in designing job descriptions and KRAs for staff.

Ensure that job descriptions are submitted to the job evaluation committee timeously for evaluation.

Ensure that the unit jobs are registered properly on job families via CSIR HR system.

Performance Management:

Provide advice and guidance to managers and staff on the optimal application of the performance management process.

Review performance appraisal scores and work closely with line managers to ensure completeness before the deadline.

Facilitate performance management training as and when needed.

Ensure that employees have signed job descriptions, KRAs and clearly defined IDPs.

Conduct KRA audits to ensure managers compliance with regard to the appraisal of their staff.

Customer Service:

Provide guidance and advise to line on day to day HR related matters.

Deal with HR Requests and queries timeously.

HR Operational Activities:

Ensure that all day to day activities and HR events are submitted on time as per the CSIR HR Calendar.

HR Administration:

Understand compa-ratios to effectively manage and appropriately reward individuals across the pay range.

Coordinate and integrate parallel and intercepting workflows, processes and systems to eliminate

duplication, and to achieve optimal efficiency and quality outputs across the Business Unit and/or Area in order to add value to customers.

Ensure that HR administration and filling is up to date and correctly filled –both on line and manual filling.

Prepare all relevant HR correspondence relating to and including maternity leave, long service awards, extensions, transfers, performance bonuses, annual increases and promotions.

Provide data for and preparing relevant HR reports, information and documents as and when required.

Assist with succession planning.

Assist with salary audits.

Sort pay slips and give to relevant field for distribution.

Confirmation of staff employment.

Move others to action by translating the vision and values into day to day activities and guide others to take the appropriate action steps to support vision and values.

Live and model the organizational vision and values by taking action, making decisions and shaping or redirecting team priorities and behaviors to reflect the vision and values.

Challenge behavior within the organization that violates the vision and values.

Recognize and reward people whose actions support the organization’s vision and values.

Employee Relations:

Full compliance with ER legislation and CSIR policies and procedures.

Conduct ER related investigations by collecting information and evidence through interviewing potential witnesses

Prepare bundles for DC hearings.

Proactively advise and educate managers and employees on how to address ER issues such as employee performance, employee conduct and inappropriate interpersonal actions to pre-empt and prevent escalations and formal actions.

Manage, mediate and resolve conflicts, grievances, confrontations or disagreements in a constructive manner to minimize negative personal impact.

Ensure audit compliance in respect of the Human Resource function at Business Unit level.

Prepare ER reports and capture keep records for HR reports.

Advice and guide line managers on ER policy and procedures.

Employee Wellness

Assist with implementation of Employee Assistance and wellness programmes.

Terminations:

Ensure all required exit documents are completed.

Ensure that all employees are terminated from the CSIR system.

Conduct exit interviews

Previous : CSIR

Duration : July 2012 – November 2015

Position : Human Resource Administrator (Policy Development & Regulatory Compliance)

Responsibilities

Policy re-view, development and regulatory compliance:

First level contact in giving support with regard to interpretation, advisory & implementing all HR and ER related policies

Assist in giving advice with regards to interpretation of Conditions of Service, guidelines, processes & procedures related to Human Resources issues

Participate in benchmarking of policies, programmes, processes and best practices in Human Resources

Organising and coordination:

Assist in coordinating high level disciplinary enquiry including executive directors in the organisation & my role is comprises but not limited to assisting the Board in facilitating the logistics in this regard (successfully delivered on the Board’s requirement for the transcript of the case within 24 hours)

Coordination & alignment of unit activities in line with the organisational activities

Coordination of reporting of misconducts cases, disciplinary enquiries, grievances cases

Coordination of all related workshops concerning to ER policies, guidelines, EE Committee meetings, HIV Committee Task Team meetings and giving advice relating to procedures thereof

Coordinating & collecting data for various plans and strategies for consolidation

Coordination of CCMA claims and cases

Arrange meetings, venues & refreshments according to the need of the department

Support to the Unit, HRM’s and HRP’s:

Drafting and compilation of ER related documents, charge sheets, grievance letters, disciplinary reports, various templates (warning and suspension forms)

Assist with Career Ladder Assessment process, capturing of panel comments and scores for employees who participate in Career Ladder Programme, preparing documents for business unit panel members, seat as part of HRM team during Appeal Processes in relation to Career ladder issues etc.

Business planning:

Assist in providing relevant information pertaining to the unit business plan for consolidation into the organisation business plan and its execution and implementation within the unit

Implement operational plans:

Assist in developing goals/objectives and action plans in line with a business plan/strategy/strategic objectives and efficiently utilise available resources to implement and executive operational plans for the unit.

Employee Relations (ER):

Assist in conducting ER investigations, dispute resolution, resolve grievances, conduct consultative interactions with employees, as well as conduct and serve as a scribe and advising in disciplinary hearings

HC Policies and Procedures:

In consultation with relevant stakeholders, assist in drafting, influence and communicate policy to all concerned, monitor successful implementation of policies/procedures, provide feedback and review.

Advise/guide line management/staff on HC/Labour matters in accordance with the organisational policies and procedures and market best practice

Employment Equity:

Prepare and submit Employment Equity report in accordance with the regulations to the Department of Labour

Liaise with our internal web team for EE Reports updates on the intra-web.

Assist with Employment Equity administration issues, organising of EE Committee meetings, acting as a liaison officer during EE Committee nominations, e.g. attending to queries, accepting, collating and compilation of a list for all nominations received to management for validation and appointment of the committee.

Information Management:

Accurately feed new information in the Management Information System (MIS) or oversee this process, monitor quality of data, generate management reports and information from the MIS, identify shortcomings of the system and initiate action to upgrade

Project (s) Coordination:

Coordinate and administer projects in accordance with the project plan and take appropriate steps to address deviations

Continuous improvement:

Benchmark against market best practice to identify gaps in product/service delivery and implement continuous improvement/best practice processes to improve systems, processes and practices accordingly

Office Management:

Ensures that the manager’s diary, travel arrangements and documentation for meetings are properly in place

Accountable for the first in line level of communication in and out of the office, written and telecommunication.

Responsible for ordering, management, maintenance and upgrading of office equipments, furnishers and stationeries

Establish and maintain an efficient and effective filing system (electronically and manually) and receiving and dispatching of documents through a mechanism to track documentation flow to ensure document management

Produce and format documents by using required software, including presentations, spread sheets.

Effectively build and maintaining relationships with service providers, colleagues and clients

Previous : CSIR

Duration : June 2010 – June 2012

Position : Group Assistant (General Services HR)

Responsibilities

Effectively build and maintaining relationships with service providers, colleagues and clients.

Providing support to Human Resources managers and HRP’s with regards to disciplinary codes and procedures and related issues.

Giving support in relation to policy re-views, development and regulatory compliance

Organising and coordination of all unit meetings and workshops

Giving Support and advisory role to HRM’s and HRP’s on all ER related matters

Giving support in implementing operational plans

Giving assistance and support in relations to all Employee Relations matters

Assist in all administrative support relating to execution of HC Policies and Procedures

Assist in compilation of Employment Equity Plan

Information Management

Projects Coordination

Office Management

Previous : Department of Social Development (Bloemfontein)

Duration : November 2008 – May 2010

Position : Senior Human Resources Practitioner

Responsibilities

Facilitating recruitment processes

Participate in benchmarking of policies, programmes, processes and best practices in Human Resources.

Developing, implementing and maintaining HR Policies and Procedures

Effectively build and maintaining relationships with service providers, colleagues and clients

Providing Training and Development

Rendering advisory Services

Data Management

Executing administrative duties

Attend to all HR related queries

Previous : University of the Free State

Duration : November 2006 – October 2008

Position : Senior Human Resources Officer

Responsibilities

Ensuring integrity of HR information.

Providing fit for purpose of HR & solutions in support of organizational goals.

Providing general HR counseling and support on disciplinary and grievance issues, and other day to day HR issues.

Applying and maintaining EE policies and practices.

Ensure that job descriptions, requirements and grading are standardized.

Effectively build and maintaining relationships with service providers, colleagues and clients.

Mediating between management and staff regarding EE issues.

Responding to all grievances lodged and resolving them accordingly.

Managing exit interview process, identifying trends and making recommendations

Facilitating recruitment processes

Participate in benchmarking of policies, programmes, processes and best practices in Human Resources.

Developing, implementing and maintaining HR Policies and Procedures

Providing Training and Development

Rendering advisory Services

Data Management

Executing administrative duties

Attend to all HR related queries

Previous : Department of Provincial & Local Government

Duration : January 2005 – October 2006

Position : Administrative Officer: Human Resources Management Systems

Responsibilities

Effectively build and maintaining relationships with service providers, colleagues and clients (all stake holders)

Participation in policy development, maintenance and implementation

Coordination of data management

Undertaking initiatives to conduct citizen satisfaction survey on municipal services

Developing and managing human resources baseline information project of SA municipalities and SALGA HR functionaries

Developing and maintaining HR baseline questionnaire templates

Rendering advisory roles to municipalities on HR policies

Conducting research, analyzing and interpretation of HR policies

Providing training and supervising junior staff (interns)

Organizing and arranging presentation interventions on HR policies

Ensuring integrity of HR information.

Providing general HR counseling and support on disciplinary and grievance issues, and other day to day HR issues.

Applying and maintaining EE policies and practices.

Ensure that job descriptions, requirements and grading are standardized.

Mediating between management and staff regarding EE issues.

Responding to all grievances lodged and resolving them accordingly.

Managing exit interview process, identifying trends and making recommendations

Participate in benchmarking of policies, programmes, processes and best practices in Human Resources.

Developing, implementing and maintaining HR Policies and Procedures

Providing Training and Development

Rendering advisory Services

Data Management

Executing administrative duties

Attend to all HR related queries

Previous : Department of Provincial & Local Government

Duration : March 2002 – December 2004

Position(s) : Administrative Assistant (Directorate: Human Resources Management)

Administrative Assistant (Directorate: Labour Relations)

Previous : Department of Water Affairs & Forestry

Position (s) : Secretary: Director Human Resources Management

Data Capturer (Restructuring Office)

Secretary / Data Coordinator: Directorate Labour Relations

Duration : March 2001 – February 2002

Previous : University of South Africa (Exam Department)

Duration : October 2000 – February 2001

Position : Administrative Officer

Seminars, Workshops and Conferences

Business Process Review Workshop

2013

Executive Secretaries, PA’s and Administrators Workshop

2011

Advanced PA/Secretaries Workshop

2011

Human Resources Planning

2009

Amendment on Employment Equity Regulations

2009

Risk Management Workshop

2009

Disability and Employment Equity Workshop

2008

HIV/AIDS Summit

2007 & 2002

19th Annual Labour Law Seminar

2006

Annual PA/Secretaries Symposium/Conference

2006 & 2004

Dispute Resolution Workshop

2005

Local Government Sector Summit

2005

15tn Annual Labour Law Seminar

2004

Practical Labour Relations Workshop

2003

International Imbizo for office Professionals

2003

TB Workshop

2002

Protocol and Etiquette Workshop

2002

National Secretaries Workshop

2002

Communication Skills Workshop

2001

References

Name

Ms Lesego Nkhumise

Position

HR Manager

Company

CSIR

Contact Numbers

012-***-**** / 062-***-****

Name

Mr Kedirang Oagile

Position

Senior Manager: National Research Fund

Company

University of Northwest

Contact Numbers

071-***-****

Name

Mr Charles Howard

Position

Deputy Director: HRM (Advisory Services) Previous Supervisor

Company

Department of Social Development (Free State)

Contact Numbers

051-***-**** / 083-***-****

Name

Ms Tanya Roberts-Kruger

Position

Employment Equity Specialist

Company

CSIR

Contact Numbers

012-***-**** / 061-***-****



Contact this candidate