Administrative Assistant Human Resource

WINNIE NGOC DINH

** ****** ***, ***** ****, M*M *Z4

647-***-**** ************@*****.***

https://www.linkedin.com/in/winniedinh85/

Setember 18th, 2019

Re: Human Resource Department,

I have already graduated Post Graduate Certificate – Global Business Management at Conestoga college in August 2016 and Post Graduate Program, major of Human Resource Management in Seneca College in April, 2017 with High Honor. I have found that your company are hiring position of Administrative Assistant. I hope I could have a chance to be a part of your company

As my resume states, I have gained a wealth of knowledge and skills from my academic and employment experiences. Additionally, I have been working at Harvey’s Restaurant for over 2 years and being promoted to Shift Manager which has improved my customer service and management skill as well. As a quick leaner, I believe I’m able to integrate and adapt to the requirements of any new job as well as new working environment. After graduation in Canada, I always try to look for an opportunity that I can apply and practice what I have learned here as well as all my experience from Vietnam. Even I only worked in the position of Human resource for Vietnamese company; however, with my education and employment background, the skills and experiences I have gained in a variety of work environment in Vietnam and Canada, I hope I will prove all my knowledge and skills that I studied in Canada and able to contribute to the growth of your company.

You will find me to be a resourceful and self-motivated individual, with the ability to work and communicate effectively within a team environment. I would highly appreciate if I could have an opportunity to perform all my abilities for the position you required. If you need any additional information regarding to my qualifications, please contact through my telephone number 647-***-**** or my e-mail ************@*****.***.

Thank you for your consideration and I look forward to hearing from you soon.

Sincerely,

Winnie Ngoc Dinh

Winnie Ngoc Dinh

51 Bishop Ave, North York, Ontario, M2M 1Z4 647-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Over 6 years’ experience in human resources and 2 year administrative experience

Proficient computer skills: specifically, Outlook, Word, Excel (vlookup, hlookup, Pivot…), PowerPoint, HRIS.

Strong data-entry, analytical abilities with highly detail-oriented skill.

Good customer service and multitasking skill with problem-solving ability.

Strong commitment to cooperative and flexible teamwork through various working experience

Persistent, punctual, good time-management, and able to work well in high pressure situations

PROFESSIONAL EXPERIENCE

Shift Manager

Harvey's Restaurant – North York, ON 10/2017 – now

A Canadian burger chain recognized for its flame-grilled burgers and fresh topping

Organizing and supervising shifts, monitoring compliance with sanitation and food safety rules and regulations

Delivering perfect customer experience, satisfying guest’s demands, maintaining the restaurant's hygiene and tidiness.

Assisting inventory management by checking and following quantities of food, beverage or supplies need to be ordered

Human Resource Specialist 05/2011-09/2015

PetroVietnam Transportation Corporation (PVTrans), HCM City, Vietnam

PV Trans is owned majorly by PetroVietnam with over 2,000 employees, provides maritime transportation and services to the oil and gas industry in Viet Nam and abroad.

Advised proactively HRD to take any appropriate corrective actions when needed to improve significantly the flexibility and standardization of all HR documents and governance practices such as developing all standardized HR forms/excel files, re-arranging document filing aligned with ISO management, implementing orientation sessions, innovating valued employee’s reward program.

Increased the success of whole corporate’s annual business plan by understanding subsidiary companies’ annual business plan following with detailly specific human resource demands and wage & benefit funds, approving their annual wage & benefit funds and following up their payment processes to prevent any potential over-budget practices.

Improved the effectiveness of HR department by consulting HRD to develop HR strategies, implemented fair and consistent HR policies & procedures in line with company’s strategy as well as maintained the competitiveness of C&B policies with the market to reduce annual turnover rate and increase effective talent retention practices.

Human resource cum Admin Executive 01/2010-05/2011

Kim Long Securities Company (KLS), Ho Chi Minh City, Vietnam

KLS is a Vietnam-based company with around 200 employees, provides securities brokerage, trading, investment consulting, and depository services.

Responsible for all HR aspects and ensured any related HR practice, policies in compliance with law and regulation including but not limited to establishing consistent recruitment & selection practices such as scanning and sorting candidates, on-boarding procedure, conducting all compensation & benefits administration, processing annual performance evaluation.

Responsible for monitoring and reporting all administrative duties and receptionist-type duties to Director.

Coordinated with other head of departments to provide and organize appropriate training programs which improved employees’ knowledge and skills as required.

Personnel Officer 03/2008-04/2009

Norfolk Hotel, Ho Chi Minh City, Vietnam

Norfolk Hotel is owned by Norfolk Group, which was established in 1991 and became the first international standard hotel in Ho Chi Minh City, currently employs nearly 200 employees

Improved the credibility of Human resources department by ensuring all HR policies, practices, procedures align with related laws & regulations.

Provided all employees the satisfactory experience by establishing the competitive compensation and other benefits policies.

Reduced annual corporate’s expenses from 10-20% by effectively collaborating with other departments to plan/organize all activities and events for hotel staff such as year-end party, employees’ birthday party within reasonable budget.

Human Resource Assistant 07/2007-02/2008

White Horse Ceramic Industries Co. Ltd., Vietnam

White Horse Company is one of the leading tile manufacturers in the Asia Pacific region which has manufacturing facilities in Malaysia, Taiwan and Vietnam. White Horse Vietnam was established in 1996, and developed until now with over 1,000 employees.

Ensured all expats’ documents updated as well as to be in compliance with laws by actively figuring out and facilitating all required procedure related to visa extension, passport, work permit, temporary residence cards for all expat which saved 100% potential legal penalty charges.

Ensured to provide exact HR report by keeping employee’s information being stored and maintained accurately as well as ensured all employee’s labor contract were renewed on time such as filing documents, employee data-entry, …

Assisted Branch Heads and HR Coordinators to maintain the alignment of HR Standard Operating Procedure along with benefit and allowance policies throughout the companies.

Improved the efficient connection of HR department with all heads of department by translating memos, notices, miscellaneous letters and other reports/documents into Chinese when required by the Manager which prevented any misunderstanding within company.

EDUCATION

Post Graduate – Human Resource Management 2017

Seneca college, Ontario, Canada

Post Graduate – Global Business Management 2016

Conestoga college, Ontario, Canada

Bachelor of Chinese 2007

Pedagogy University, Ho Chi Minh City, Vietnam

VOLUNTEER EXPERIENCE

International Office Volunteer 2016

Conestoga College

Offered new international students friendly assistance & helpful support through actively cooperating with International Office all summer activities such as setting up welcome event, supporting student life service, registration at welcome center, school trips.

Ride for Heart - Check in Volunteer

Heart & Stroke

Directed and assisted rider/runner to register and check in before and the day the event happened.

Explained rider/runner how to donate

REFERENCES

Ms. Pauline Mary Cahucom – Shift Manager - Harvey’s

Phone: 416-***-****

Email: **************@*****.***

Mr. Lawrence Chi – Recruitment & Selection Professor – Seneca College

Phone: 416-***-**** Ext. 26974

Email: ********.***@*************.**

Contact this candidate