I am a reliable certified registered health support worker with 8 yrs in the health care field. Patient positive and empathic demonstrating success and effectiveness in providing proper resident care. Experience
Intercare Corp, Calgary,AB 2019
Care Aide/Complex Care
Responsible for the provision of personal care of residents. Utilized residents care plan. Complied with policies procedures and work routines. Ensured safe clean work environment. Worked in partnership with other individuals and departments to promote customer service for residents guests and staff. Used Surge Learning computer program for documentation on residents chart and responded to call bells/alarms. Observed and monitored residents progress, symptoms and behavioural changes. Utilized lifting/safety techniques with appropriate equipment to assist residents with positioning, activation and transportation. Maintained clean and safe environment for residents and staff. Displayed compassion fun and empathy. Chartwell, Calgary,AB 2019
Concierge/ Home Support Worker-Assisted Living
Performed clerical and receptionist duties with the daily operation of an effective business office. Answered phone, greeted visitors, and recieved routine enquiries in person and by phone relaying calls/messages to appropriate personnel. Preformed nightly cleaning duties. Ensured residents safety with every 2 hr security checks. Answered call bells/alarms in a calm timely fashion. Displayed empathy, compassion and companionship
Northern Health Authority, Prince
Care Aide-Complex care, Assisted Living
Worked under the supervision of a registered nurse and in cooperation with interdisciplinary team members to assist in delivery of client care. Followed care plan to provide/assist with personal care; bathing grooming, dressing, meals, oral hygiene and provided assistance in delivery of nursing care. Monitored and documented residents behavioral and health in communication log. Promoted physical, intellectual, emotional, psychosocial and spiritual well being of residents and families. Provided safety following infection control policies. Provided companionship.
Spring Valley Care Home, Advocare,
Resident Care Aide-Complex Care
Provided care for residents in long term care including elderly with Dementia, ALS and MS. Followed care plans under direction of licensed nurse. Provided residents care with ADL's including washing, dressing and grooming, catheter and ostomy care . Assisted residents with Range of Motion Exercises. Ensured residents' privacy, dignity and confidentiality while promoting independence. Encouraged residents to participate in recreational therapy. Responded proactively to emergency situations. Undertook resident moving and handling using safe and correct procedures. Supported residents who were distressed or anxious, assisting them if they needed help. Provided friendly companionship. Used appropriate infection control procedures and ensured work area's were clean, safe and free from hazards reporting any potential risks. Recorded and reported in communications book.
Okanagan College, Kelowna, B.C 02-25-11
HSW/RCA Home Support Worker/ Resident Care Attendant Program Prince George Secondary School,
Prince George, B.C 2001
High School Diploma
BC care aide registry # 51378. Knowledge of Surge Learning computer program. Demonstrates understanding of job requirements. Correct use of equipment and supplies for job. Demonstrates skills needed to preform job standards. Follows facility/agency and department policies and procedures. Knows and uses proper lines of communication. Utilizes available resources to upgrade skills/keeps current in field. Displays proper interpersonal relations. Exceptional attendance and punctuality. Displays adaptability and initiative. Efficient productive work quality displaying effective problem solving tactics/practical judgment. Keeps confidentiality, privacy, dignity and self-determination as part of plan of care. Exceptional organization skills. Able to preform delegated tasks. Carries fun positive attitude displaying patience empathy and compassion.
HS/RCA, Level1/CPR, Food Safe, WHIMIS, Violence Prevention in the Workplace for meduim and high risk, N95 Respirators, Respiratory Protection Program, Powered Air Purifying Respirators References
Katie Starret- reference upon request
Laurie Shafer- 236-***-****
References Available Upon Request