Sharon Stephula RN MSN Executive MBA
*** ******* *****, ******, **** 44202 Cell 216-***-****, Fax 330-***-****, **************@*****.***
Objective: Health Care Executive https://youtu.be/Rf30L-bvPzQ or https://youtu.be/dKIbJniQqmw
PROFESSIONAL SUMMARY:
Owned 2 businesses, taught me how to operate and direct business to the profitable bottom line, with combined skills of business and quality healthcare from hospital to home health to improve revenue. Sold the business to take care of family members, one was Aphasic and Dysphasic on G-tube feeds every 4 hours, wound care for Pemphigus, Gangrene, and Dementia, the other family member was 97 years old with Cardiac and Diabetic History with multiple wounds and supplies until Hospice helped with their care and both passed on 4 months apart in 2016. I am currently a Healthcare Business Consultant involved with many different Informatics, Research software, Kronos, PayCor, Kinnser, Alora Plus, Axxess, Epic, Allscripts, Video and Power Point presentations, Excel from hospitals to home health care quality management and to increase revenue.
As an adaptable healthcare CEO, freelance Family Advisor, Regional Director for over 8 counties in Home Health Care, adjunct professor at Ursuline College, administrator, legal and business healthcare consultant, accustomed to integrating and restructuring new healthcare delivery systems with Merger Acquisitions, to adapt into a complex regulatory environment, as an accomplished Chief Executive Officer of my own home health care company who proudly maintained a highly productive, efficient and quality-driven company, as a Consultant. As a former Executive and Nursing Director(Hospital to Home Healthcare Division), with over 20 years in achieving expertise in all areas of healthcare management from pediatrics to geriatrics, budgeting, program planning, project management, disease management, staff training and education, research development, IT technology AXXESS, Kronos, PayCor, Epic, Allscripts, (Kinnser and Alora Plus), NetSmart, DeVero, Medicaid Medicare Management Information Systems.
The Cleveland Medical Library Association, a Board of physicians, Dr.Tony Tizzano, Board President of CMLA, Case Western Reserve University and Dr. James Young, Cleveland Clinic voted me the “Ambassador of Nursing 2016”.
Summit Productions featured TV Cleveland “Weekly Pulse” 2017 from the Arts to Advance Directives as a Free- lance Family Advisor for Pre-Planning (see attached links).
Skills
Strong Resource in healthcare and business management expertise
Joint Lead audits with Commission, Medicare reviews and mock surveys
Accomplished new business start-ups, mergers and acquisitions
Developed Continuous Quality Checks and solutions to improve performance
Maintained relationships with professional organizations
Budgeted with efficient use of information systems and technology
Achieved Medicaid/Medicare Management Information Systems and Regulations.
Critical and Innovative thinker, Entrepreneur, TV features on the Cleveland “Weekly Pulse” 2017
Accomplished Leader as a Legal Healthcare Consultant and nominated as “Ambassador of Nursing” 2016
Work History – Amara Healthcare August 2018 to current
Director of Operations, Quality, and New Business Development
Developed Business relationships with over 100 Physicians and Attorneys
Decreased the back office management and Increased the visibility of marketing/sales management in over 6 counties
Improved the Quality of Delivery of service and the bottom line by 20%
Doubled the revenue cycle by obtaining timely Physician signed orders for Home Health Care in over 6 counties and Quality initiatives to increase signed orders 150%
Updated the Brochures, Marketing materials and made contact with over 100 Physicians and Estate Planning attorneys with a strategic and methodical long term relationships in over several case-mixes, including Immunology, Congestive Heart Failure, Diabetes, Hypertension, Dermatology, Specialties and Generalist with an improved census by 50% per quarter.
As a team of professionals we worked to increase the Medicare/Medicaid and Commercial Insurers population 25% per quarter and Developmentally Delayed or Disabled Quadriplegics and Rainbow Babies and Children to improve the spectrum of care from Pediatrics to Geriatrics.
Amara Home Health gross $3 million per annum in care with an improved revenue cycle by an average 20 % per quarter
Amara uses Axxess informatics, along with expertise in other software programs as in Alora Plus, Excel, Power Point, Salesforce.
Instituted Quality checks for monthly reviews for an improved turn-around time in the revenue cycle by reconciling and matching what the Physician order is and what revenue is from Payor sources and what is paid out to staffing.
Increased visibility in the Community with Hospitals, Nursing Homes and Long Term Care facilities and patient return rate to Amara Health Care improved by 90% with current case mix and continued care with on-going Quality Care calls and marketing to current client base.
Improved the use of Medical Technology, with IV Infusion and Medical Pumps for patient care as an advocate for Home Health in the community as well as Hospitals, Skilled Nursing Facilities, Nursing Homes and Long Term Rehabilitation Care.
Improved the Physical Therapists in the Home Care Population by 90% with an increase revenue of 50% with the Medicare population and the use of new software programs.
Reference : Margaret Ogbuji RN, CEO of Amara Healthcare 216-***-****.
May 2017 -June 2018 / at Health Care Bridge LLC Director/Consultant
Accomplished a Merger Acquisition
In the first quarter of 2018:
Established 84 more physicians in our scope of practice.
Increased Revenue by $45,000.00 plus per quarter.
Generated over 300 more home health visits to include skilled nursing and physical therapy visits in first quarter of 2018
Wound Care Management hospital-based and to home health wound care management and Infusion.
Learned Russian to communicate to 70% of the current case mix.
Expanded services into a larger geographical area over 8 counties.
Provided “Dinners for Docs” to establish new business development and marketing.
Lead 2 Audits for our company, with mock surveys to provide preparation for future audits,
Developed the Quality checks for each chart review.
Instituted updated information technology (IT) including the Kinnser system, Alora and Alora Plus, Allscripts and Axess system.
Educated staff on Conditions of Participation Emergency Preparedness and compliance with Medicare and Medicaid regulations.
Increased the complexity of the patient case mix to include Spinal Cord Injuries and trained staff.
Provided high quality care to very medically challenged quadriplegics to be able to stay in their home.
Improved relationships with Insurance Case Managers to increase the referral rate.
Improved relationships with Hospital Case Managers to follow the increased patients from the hospitals to home health care.
Reference Helen Friedman, Owner of Health Care Bridge LLC, 216-***-****
November 2008 – May 2017 – Owner and CEO of Nanee4U LLC formerly known as Nannies for Grannies LLC
Started Home Health Care business, the web site, the brochures, the business cards to address care from geriatrics to pediatrics.
Recruited and trained professionals to do their best, while balancing work and fun with the elderly
Trained and increased staff from 5 to 10 nursing students from Hiram College and Kent State University.
Developed training videos.
Improved Gross monthly revenue from $5000.00 to $10,000.00 per month.
Presented at the Speaker’s Panel at Hiram College to recruit nursing students.
Changed name to Nanee4u LLC to include pediatric patients and their families.
Sold business to take care of family members.
References: Margaret Ogbuji RN CEO of Amara Home Health Care and colleague, 216-***-**** and Caitlyn Hebeisen RN, first employee of Nannies for Grannies LLC, 440-***-****. David Novotny Partner/Owner 330-***-****
November 2006 to May 2017 ( Per Diem) – Legal Healthcare and Business Consultant for Attorney Susan J Lax RN MSN JD– Akron, Ohio.
Educated and improved the legal reporting time with the use of new computer software programs.
Improved communication between the legal team, Insurance Claims Department, and Physicians to achieve the best results for the clients utilizing the best state of the art technology.
Utilized my expertise in Education, Healthcare, Marketing and Business as a consultant to improve the bottom line by 20%.
Expert witness
Reviewed charts for Workman’s Compensation, Malpractice Claims, Reorganization of Businesses
Worked with legal team, specialty attorneys and physicians.
Reference: Susan J Lax RN MSN JD, attorney 330-***-**** and Dr. Anthony Tizzano MD, 330-***-****
Education
Masters of Business Administration - May 2005- May 2007 – Case Western Reserve University – CWRU Weatherhead School of Business Administration – Cleveland, Ohio.
Traveled as an Intern in Shanghai, China.
Discovered the need for business acumen in the healthcare industry.
Excelled in Entrepreneurial endeavors in start-up businesses utilizing my healthcare background of Master’s Science of Nursing along with Business Management.
Started as an entrepreneur with “Nannies for Grannies LLC” home health care sitters for the elderly, now Nanee4u LLC
Prospered as an Independent Healthcare and Business Consultant.
Reference: Dr. Irvine McQuarrie, MD PhD, MBA colleague, 216-***-****.
Masters of Science of Nursing – May 2002 – Case Western Reserve University – Cleveland, Ohio.
Received a fully paid Prentiss Scholarship for the Geriatric Nurse Practitioner program.
Hondros College June 2004 – 2005 – Realtor with Howard Hanna – Top Listing Agent June 2005
Bachelors of Science of Nursing – May 1978 – Case Western Reserve University – Cleveland, Ohio.
Graduated from the Accelerated Program with an internship at University Hospitals and Cleveland Clinic.
Bachelors of Arts – May 1974 – Lake Erie College for Women – Painesville, Ohio.
Received an Internship at the School of Fine Arts and University of Bordeaux, France.
Graduated with an Education degree to teach Art and French.
Awards Received – “Ambassador of Nursing” 2016 from the Board of Physicians from the Cleveland Medical Library Association, as the only female and nurse member on the Board for the last 10 years. Reference: Dr. Anthony Tizzano MD, Board President, 330-***-****, Dr. James Young, Board Member, 216-***-****, Member of AANAC, American Association of Nurse Assessment Coordination. Member of the Camp Kesem Advisory Board, Case Western Reserve University, and volunteer for Camp Kesem, helping children with parents who have died or dying of Cancer, Reference: Dr. Consuelo Menendez MD, Telephone: 330-***-****.
Computer Skills- Excel, Microsoft Office, Power Point, Microsoft Publisher, Payment Solutions, Research Programs, Photoshop Programs, Tax Programs, Printers, Fax, E-fax, Smart phones, Tablets, Kronos, PayCor
References:
Attorney Susan J Lax RN MSN JD 755 White Pond Drive, Akron Ohio 330-***-****, Email: *****@************.*** 330-***-****, cell phone
Margaret Ogbuji RN, CEO, Amara Healthcare, 5285 Northfield, Bedford, OH 216-***-****, Email: ********@*************.***
Helen Friedman, Owner of Health Care Bridge, 216-***-****
Amy Castelli, CEO, Castelli Media, **************@***.*** 216-***-**** along with Summit Productions, Elaine Sever CEO 440-***-****
Karen Charnigo RN, Director of Quality University Hospitals of Cleveland, OH 216-***-****, Email: *****.********@***********.*** or **********@*****.***
Denise Siddiq, HR Director University Hospitals of Cleveland, OH 216-***-****, Email: ******.******@***********.*** or ***********@*********.***
Dr. Tony Tizzano, Board President of CMLA, Case Western Reserve University, 330-***-****, Email: **********@*****.***
Dr. James Young, Board Member, Cleveland Clinic, Cardiologist, Executive Director, Dean
Dr. Irvine McQuarrie, MD PhD, MBA Case Western Weatherhead Business 216-***-****, Email: ***.*********@****************.***
Sue Radkowsky RN Supervisor, McDonalds Womens’Hospital and Rainbow Babies and Children’s Hospital, 440-***-****
Dr. Consuelo Menendez, MD, Volunteer at Camp Kesem, Case Western Reserve University, 330-***-****.
Warren Anderson with Anderson Dubose Todd Rd SW, Lordstown, Ohio 216-***-****
James Mirgliotta with Forest City Erectors, 449 Berwick Circle, Aurora, Ohio 216-***-****
COVER LETTER ALSO INCLUDED
Sharon Stephula RN MSN MBA DON
545 BRISTOL Drive PO Box 258, Aurora, Ohio 44202
H: 216-***-**** mobile, **************@*****.***
As President and Owner of 2 companies with a successful 25 year track record as a health care professional and business owner, leader and innovator, I’m ready to take on the challenge of leading a team to the next level as your healthcare and business professional with strengths in clinical, healthcare continuums, business, sales & marketing.
Over the course of my eclectic career in Education, Art, Health Care, Real Estate and Business, I have gained a tremendous wealth of experience successfully managing teams and growing businesses. I have a strong track record for directing budget planning initiatives, developing market strategies, increasing market share, profitability and building highly productive teams.
I am particularly proud of being awarded an “Ambassador of Nursing” in 2016 by an entire team of all physicians on the CLEVELAND MEDICAL LIBRARY ASSOCIATION BOARD that I have served on for 10 years and featured on TV Cleveland “Weekly Pulse” in promoting the Arts to Advance Directives, Pre-Planning.
I always make a point to stay on top of current market trends and identify new business opportunities. To grow revenue every year, I have worked collaboratively with an executive team to ensure optimal performance at all levels.
When we have the opportunity to meet, I’d like to discuss how I can make an immediate impact on performance of your established excellence in business. I would enjoy the opportunity to speak with you in person regarding my qualifications and experience.
Sincerely,
Sharon Stephula RN MSN MBA
https://youtu.be/Rf30L-bvPzQ or https://youtu.be/dKIbJniQqmw