Quality Assurance Analyst & Engineer

Priya Modi

** ******* *****, ******, ** ***** Ph: 732-***-**** Email: ***********@*****.***

EXPERIENCE SUMMARY

7+ year of experience in Software Development and Testing.

QE&A Automation/Mobile Lead Experience: Worked for Guardian ESQA team as Automation Lead. Manage different business unit in addition with Automation development and Mobile testing.

Trained at Cognizant’s mobility lab in Phoenix, AZ on QTP, Selenium IDE and web driver, and mobility testing tools such as Perfecto and Cognizant’s solution Mint

Experience with Scrum Agile Software Development and Agile project execution.

Experience with Android and IOS mobile Testing.

Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing, Test Driven Development processes and methodologies

Thorough understanding and experience with Test Plans and Test strategy documents during testing life cycle and post-production. Preparing & reviewing of system test cases, System test summary report, and test execution.

Full Software Life Cycle – from User Requirement Specification to Users Acceptance Testing for projects.

Good Experience in Functional and Regression Testing.

Effective communication skills, Networking Skills, Interpersonal and interdisciplinary skills, and Strategic thinking and troubleshooting skills

Successfully managed complex projects with global implementation, and rapidly evolving requirements.

Project delivery under stringent timelines and high pressure.

Ability to quickly grasp the Technologies and Environment.

Ability to work under minimal supervision, adhere to deadlines, motivated to excel.

Experience in dealing with people from all backgrounds and at all levels.

A responsible member of the team, willing to assist others.

Project Management, Project Schedule, Project Tracking and Team Management

Excellent Coordination skills in working with cross functional team.

Test Planning, monitoring, control and Test Implementation and Execution

Defect tracking to closure, defect analysis and reporting

Test Strategy, Design, deployment, Test tracking and analysis.

Scope, Schedule Planning, Trend analysis, Goal setting, tracking time over run and quality deliverable

Resource estimation and distribution of project activities

Customer relationship management with excellent communication and interpersonal skills

Keen communicator to coordinate among testing team, technical leads and architects

Manage the team issues associated with test management through effective communication plans and by creating open environment among team members

EDUCATION

M.S in Computer Science, USA Sep 2013 - Dec 2014

New Jersey Institute of Technology, Newark, NJ GPA: 3.65 Master in Information Technology, Gujarat Uni, India July 2007 - June 2009 Bachelors of Information Technology, Gujarat Uni, India July 2004 - June 2007 COURSEWORK IN NJIT - EDUCATIONAL PROJECT

Key Courses : Software Testing and Quality Assurance, Advance DBMS, Cloud Computing, Data Mining Project Objective/Description:

Project 1 : Mobile Check- in Data ( Hadoop)

Identified Compromised identities in Mobile Check-in Data – Amazon Cloud Project 2 : Hospital Management System (PHP )

Product Line Software: Used commonalities and variability concepts in module creation Project 3 : Drug Interaction ( PL/ SQL ).

Create different function and Procedure in PL/SQL – Project Language is PSP TECHNICAL SKILLS

Testing Tool: HP UFT, Selenium IDE and Web driver, Device Anywhere Quality Tools : HP ALM, JIRA

Testing Procedure : Functional, Unit, Negative, Regression, System Integration ( SIT), Smoke, Sanity Acceptance (UAT), Browser Compatibility

Programming/Scripting Language: PHP, JAVA for Selenium, HTML, CSS, Agile Framework Database: SQL, PL/SQL, MY SQL

Version Control Tools / Utility Tools / IDE: Eclipse, Net Beans, MS SharePoint Operating System : Windows, Unix

PROFESSIONAL EXPERIENCE

Organization: Cognizant Technology Solutions Jan 2015 - Sep 2018 ( 3 year, 8 months ) Client: Verizon Wireless, Piscataway, NJ June 2016 -Sep 2018 Title: Verizon – UAT Test Lead

Verizon Wireless, is an American telecommunications company which offers wirelessproducts and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the first largest wireless telecommunications provider in the United States.

It operates a national 4G LTE network covering about 98 percent of the U.S. population, which in December 2015 won or tied for top honors in each category of the RootMetrics RootScore Reports. Verizon Wireless offers mobile phone services through a variety of devices. Its LTE in Rural America Program, with 21 rural wireless carriers participating, covers 2.7 million potential users in 169 rural counties. Verizon Wireless announced in 2015 that it was developing a 5G, or fifth generation, network. Verizon Wireless offers certain applications and services that are exclusive to its subscribers. Many of these apps are pre-loaded on Verizon devices—primarily Androidsmartphones. The NFL Mobile app allows Verizon Wireless subscribers to stream National Football League games and NFL Network on their devices. While previously a subscription-based service, NFL Mobile was made free to all subscribers beginning in the 2015 NFL season. As part of an exclusivity agreement with the NFL, only Verizon Wireless subscribers could stream NFL telecasts to devices with screens 7 inches (18 cm) or less in size.The My Verizon app is used for account management, including checking usage statistics and managing the user's service plan and account features. Verizon Cloud, which allows photos, videos, contacts, messages and call logs to be synchronized online, was released in April 2013 initially for Android phones, followed the next month by a launch for iOS. Verizon Messages, otherwise known as Message+, is an alternative text messaging app that additionally allows messages to be synchronized between multiple devices. VZ Navigator is a subscription-based maps and navigation service which provides turn-by-turn navigation, crowdsourced traffic data, weather, events and entertainment listings, gas prices, roadside assistance, 2D and 3D views. The Verizon Support & Protection app provides technical support services, lost device location, and on Android, antivirus functionality. Verizon Family Locator is a subscription-based service and app can be used to track the locations of family members on a map for up to 10 devices. Verizon Family Base allows parents to restrict when and how their children use their phones, view their children's contacts and lock the devices. Verizon also offers the GizmoPal, a wristband-worn phone for children that is restricted to only placing or receiving calls from one of two designated caregivers, and has GPS tracking. Other Verizon Wireless apps include Field Force Manager, which allows employers to manage employees with GPS, management timesheets and oversee travel, Visual Voice Mail[84] and Roadside Assistance.

Develop System, Regression UAT Test Cases based on requirements, business designs and business scenarios

Prepared test plans, scripts, scenarios and cases for manual and automation testing.

Interacted with Developers, Product Analysts, Release management team to discuss testing status and maintain detailed QA Documentation.

Ensure testing specification are properly linked to detailed business requirements and Traceability matrix. Ensure all test case are reviewed.

Encountered various defects, logging of defects and communicate to concerned team member using Jira defect tracking tools. Defects reports were downloaded from jira.

Ensured that the defect was always written with great level of detail. Escalated issue to developers and retested the fixed bugs. Performed retesting and regression testing after any bug fixes.

Identified positive and negative test scenario from Automation Perspective.

Support iphone and Android release, daily release at night, all holiday release.

Participated in daily SCRUM meetings and gave daily status of testing.

Perform User acceptance, smoke, regression, Sanity,black box and white box Testing.

Trained all new recourse join our team and also participate in interview process to hire new candidate for team.

TC planning, execution and document of test results. Facilitate and participate in Test Case conformance reviews

Handling status meeting with clients.

Execute Project testing defect remediation process – Complete Defect Forms and send to Test coordinator.

Responsible for overall success of System and User Acceptance Testing Activities. Coordinate UAT signoff activities with Release Manager.

Client: Guardian Insurance, NY Jan 2015 – May 2016 Title: Automation/Mobile Test Lead

Guardian Insurance provide insurance services across different Business Units like : Group, Retirement, Distribution, Disability, Individual Life, Corporate and the current engagement involves Performance Testing of applications across all Business Units.

In 1860, group of 21 businessmen, led by Hugo Wesendonck, to create a very different kind of life insurer. Together, they formed what was then known as The Germania Life Insurance Company of America, dedicated to serving the social good by protecting families and small businesses. Within two short years, company began opening agencies across the country, including locations in Colorado, the Dakotas, New Mexico, and Arizona, long before these territories were states. In 1868, we became the first U.S. insurance company to start an agency in Europe. By the early 1900s, almost half of our underwriting was outside North America, until World War I changed the business landscape. In 1917, company changed its name to The Guardian Life Insurance Company of America to reflect patriotism, as well as the protection, safety, and service that are the hallmarks of the organization. In 1957 Guardian entered the group employee benefits market, significantly expanding the range of protection offered to businesses and positioning the company for future growth. The business surged throughout the 1960s and 1970s, and by the 1980s, Guardian’s group business formed an integral part of the company’s “golden age of growth” during this period.

Today, more than 150 years since our founding, Guardian continues to be there for the people and businesses who put their trust in us through innovative technology, products, and services. At the same time, we remain true to our founding spirit—putting people first, continually building on our financial strength, and maintaining the highest ethical standards.

Requirement Gathering and Understanding of functional and non-functional requiremts.This activity involves interacting and discussing with the line of business, application development team and obtaining all the requirements on the Automation testing.

Preparing time estimates, involved resource planning.

Manage offshore specialty team for 25 Automation People and 40 Manual Tester.

Offshore coordination, status Reporting and Automation Testing Delivery Management

Designing and developing different data generation tools.

Developing Automation Script for identified smoke and regression Test Case.

Design and Executes various Automation Script based on needs.

Performed (UAT) User Acceptance testing in an Agile environment.

Working with client manger to developing test estimation, scope and test plan for UAT Testing

Explaining UAT scope, criteria and entry/exit strategy to offshore team

Manage all Mobile Application Testing. Experienced for Mobile Testing on device anywhere tool.

Lead daily standup and actively participated in daily scrum meeting.

Responsible for weekly and daily status report to management team.

Coordinate with cross functional teams to ensure proper tracking of requirements, test cases and defects in ALM. Quantum Technolabs, India Jan 2010 – April 2013 ( 3 year, 3 month) Title: Lead - Application Developer

Project Objective/Description:

Working with designers, Manager,Project Team and Client to capture requirements for the functional elements of website projects. Also responsible for liaising with clients and ensuring that all work carried out complies with standards and guidelines.

Developed various E-commerce, Real Estate, Banking Website

Developed dynamic web site using PHP, MySQL, HTML, XML, CSS, JavaScript, Magento

Extensive experience in the layout, design and coding of websites specifically in PHP format Role and Responsibilities :

Administer and Developed PHP Projects in Leaf framework structure (In-house designed and developed)

Developing and creating PHP MySQL applications as per the specifications

Team projects by managing time constraints and multiple priorities

Performing the responsibilities of implementing and hosting of systems on a web server

Coordinating with team members in developing database structure

Testing and analyzing programming projects and reporting the same to the programming manager

Modifying and extending open source applications like CMS Made Simple, Joomla, Magento

Communicated with clients to meet up with their requirements (Clients : USA,UK)

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