Previous Market Operations Manager
Resume:
Jeannie M. Blaisdell, BBA, RHIT, CCS, CCS-P
Henrico, VA 23228
Phone: 276-***-****
*******.*********@*****.***
Objective
To utilize my knowledge and skills in a productive manner in my work setting; to
promote excellent customer service towards internal and external customers,
promote efficiency and to provide support to the employees in my work setting.
Work Experience
Memorial Hospital/Sovah Health – Martinsville September 1997 – June 2018
Former Market Operations Manager September 2017 – June 2018
Assisted Market Director in supervising and assured completion of all tasks by staff in
a timely, efficient and compliant manner. This included, but not limited to:
Worked up DNFB accounts daily to stay within 3 days after discharge
E-Request/Parallon
Filing/Storage of archived records
Privacy & HIPAA compliance
Chart Auditing/Review of denials
Staff scheduling and processing time records through Kronos
Release of information
Work with M’Model transcription service
Record Processing/Analysis and chart deficiencies
Working with physician suspensions.
Coordinated new forms/revisions with ChartMaxx
Work with Coding/CDI staff
Worked with various committees such as Utilization Review, Joint Commission, Cardiovascular Committee so that facility stayed in compliance with facility by-laws, state and federal guidelines.
Interim Department Manager March 2016 – November 2016
Supervision of staff to make sure that completion of all tasks was done in an efficient and compliant manner. This included, but not limited to:
Worked up DNFB accounts daily to stay within 3 days after discharge
E-Request/Parallon
Filing/Storage of archived records
Privacy & HIPAA compliance
Chart Auditing/Review of denials
Staff scheduling and processing time records through Kronos
Release of information
Work with M’Model transcription service
Record Processing/Analysis and chart deficiencies
Working with physician suspensions.
Coordinated new forms/revisions with ChartMaxx
Worked with various committees such as Utilization Review, Joint Commission, Cardiovascular Committee so that facility stayed in compliance with facility by-laws, state and federal guidelines.
Revenue Integrity Specialist/Coder II July 2013 – February 2016
Work up E-Request/Parallon report daily.
Review Bill 49 and work to keep report up to date.
Analyzed, coded and abstract diagnoses and procedures.
Utilized the Coding Clinic and rules and regulations of coding.
Validated DRG/MSDRG assignments
Reviewed and correct denied claims as needed.
Maintain state registry (Congenital anomalies)
Worked up Bill 49 for inpatient charts daily and work with
Department Chart Processor and Director.
Scheduled In-services for Coding Staff.
Validated diagnosis covers test orders with LMRP.
Act as liaison to CDI and medical staff regarding education and questions.
Education In-services for Coding Staff and Outpatient Registration
Staff.
Cross-training other members in the department to fully utilize each person so
that the goals of the department are met in an efficient manner.
Interact with business office concerning claims/denials.
Working with Recovery Audit Contractor (RAC) committee to identify
potential RAC problem areas.
Maintain a safe working environment by following all policies and
procedures and performs tasks safely.
Interim Department Co-Manager January 2013 – June 2013
Supervision of HIM staff to make sure that completion of all tasks was done in an
efficient and compliant manner.
Patrick Henry Community College September 2017 – March 2019
Instructor of Medical Terminology/Anatomy & Physiology for Coding/Billing
Class.
Blue Ridge Rehab Center December 1989 - August 2003
Medical Records Supervisor for 300 bed facility.
Maintained current and discharged medical record files.
Obtain physician signature on certifications, progress notes, orders.
Informed physicians when Medicare/Medicaid certification/recertification was due to remain in compliance with federal/state standards.
Served as recording secretary for quarterly Quality Assurance Committee
meetings; typed and distributed committee minutes.
Worked closely with Director of Nursing/Assistant Director of Nursing
regarding required charting documentation.
Supervised 5 Unit Secretaries.
Answered requests for copies of medical records in accordance with
federal/state and corporate guidelines.
Responsible for knowing Fire, Safety and Disaster Manual and specific
duties related to emergency situations.
Education
Averett University Danville, Virginia September 2013-August 2015
Graduate & Professional Studies Program
Awarded Bachelor’s Degree in Business Administration December 2015
Jefferson College of Health Sciences, Roanoke Virginia May 1996
Associate Degree in Health Information Management
Patrick Henry Community College 1984-2000
Danville Community College July 1995
Attended these colleges to receive course requirements needed for Health
Information Management degree.
Martinsville High School, Martinsville, Virginia June 1977
High School Diploma
Professional Credentials
RHIT - granted in October 1996
CCS - granted in September 2000
CCS-P - granted in September 2001
I have maintained these credentials yearly in good standing. Credentials provided upon
request.
Professional Associations
Member of AHIMA since 1996.
Member of VHIMA since 1996.
References available upon request.
Contact this candidate