Nurse Customer Service

**** ********** ****, *** *******, Texas ***** 956-***-**** ***************@*****.***

Dora Gonzalez

Objective

Ambitious Certified Nurse Assistant with specialty course experience in the healthcare field, with a passion for learning and growing professionally within a dynamic healthcare environment. I am a very organized, goal-oriented, team player seeking a position in an established clinic/hospital supporting physician, nurses, and other medical staff to facilitate patient care.

Experience

December 2003 – August 2019

DHR Health

Edinburg, Texas

Certified Nurse Aide/Unit Clerk/Psych Tech/OB Tech/Bariatric Clinic

Follow infection control procedures

Provided mobility assistance

Obtain & record patient V/S, I&O, Blood Glucose

Experience using Cerner software- documentation

Experience performing EKG’s

Experience working in Bariatric Surgical Clinic

Track patients surgical process

Schedule patient specialty referrals

Communicate w/ Multi – disciplinary team

Faxing, scanning documents in EMR

Gathering data for reports

May 2000 – Dec. 2003

Valley Baptist Medical Center

Harlingen, Texas

Certified Nurse Aide/Unit Clerk

Obtain & record patient V/S, I&O, Blood Glucose

Assist patients with ADL’s

Follow isolation precautions / infection control procedure

Provided feeding and mobility assistance

Experience using Cerner software- documentation

Experience with patient positioning

Experience performing EKG’s

1995-1997

Pediatric & Allergy Clinic

Weslaco, Texas

Certified Nurse Aide

Follow infection control procedures

Provided mobility assistance

Obtain & record patient V/S, I&O, Blood Glucose

Experience performing EKG’s

Assist doctor with allergy testing

Assist doctor with circumcisions

Education

1995

South Texas Vocational Technical Institute

Weslaco, Texas

Vocational CNA License

Certified Nurse Assistant/ Hospital Unit clerk

Certifications and Additional Skills

Certified Nurse Aide

BLS/CPR certified through the American Heart Association

Bilingual – English / Spanish

Excellent customer service, written and verbal communication skills

Possess reasoning ability and good independent judgement

Ability to work with frequent interruptions

Excellent organizational skills

**References are available on request.

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