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Administrative Assistant

Chennai, Tamil Nadu, India
September 18, 2019

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Villa R 3/3, Vaikund Sundaram Apartments, +91-984******* (M)

Vendarasi Amman Koil Street, Karapakkam,

Chennai – 600097

Experienced Coordinator/Trainer skilled across multiple business divisions to plan, organize, lead and motivate the teams to exceed expectations of performance and delivery.

Currently looking for an opening, which creates an opportunity to utilize my skills and also learn too while I work individually or as a team.

Most importantly, self and quick learner with a positive attitude and approach towards work.


oTotal of 8+ years of Experience

oWorked in different backgrounds, which include training & development along with team coordination and administration

oWorked closely with various levels of management to effectively and continuously improve the teams.

oCoordinated various teams in functions including customer relationship and employee acquisition and training.

Career Profile

Admin Coordinator/Soft Skills trainer at Aristocrat IT Solutions, Chennai (01/2019 – 04/2019)

Job Description:

My role as an Admin Coordinator was tightly scheduled, with back-to-back responsibilities. The primary motto of my role is to ensure the customer satisfaction. Team coordination, reporting, and soft skills training were also part of my tasks.

oHandling customer calls and e-mails and ensure prompt response

oProof reading of documents

oEnsure on-time delivery of documents to clients

oEmphasize on deadline sticking for all client works

oCollecting reports from various teams and sending them to the respective team leaders

oSoft skills training when necessary

Freelance jobs from home and skills up gradation process

Team Coordinator in SGS Testing & Control Services Pte Ltd Singapore (08/2008 – 03/2010)

Job Description:

My role as a Team Coordinator was a very challenging one as I had to coordinate across various teams in the local organization and also across teams in various countries, which also gave me ample opportunities for self-development too.

oCoordinated the supportive services between departments through organized weekly meetings.

oTrain the new and existing team members with soft skills and communication

oHandled orientation and team building sessions for the team members

oFacilitated grooming and planning sessions with team

oWork with team to adjust focus and approach as needed

oCollaborated with Managers and Team Leaders on project progress.

oPrepared for the meeting between and among different departments.

oResearch and presentation

oMentored the fresher staff

Administrative Assistant in A & E Precision Engineering Pte Ltd, Q & A Team, Singapore (04/2006 – 04/2008)

Job Description:

oTrained the staff on aspects of better client communication

oLed the grooming sessions for the team

oReported developments to the Manager using spreadsheet reports.

oHandled and resolved issues and disputes involving the employees and reported to HR manager.

oResearched vendors for pricing, equipment availability and staffing.

oMaintained all record keeping on a customized software program.

oInterpreted specifications, blue prints, job orders, company policy, and procedures for workers.

oCreated and tracked purchase orders submissions and complete project close-out manuals

Support Executive in Aimtech Systems Pte Ltd, Singapore (02/2005 – 02/2006)

Job Description:

As a Support Executive, my primary responsibility was to mediate between the client and the team, and ensure that the team members are well versed with the client’s requirements and ensure client satisfaction to the best possible level.

oProvide first level training to the team to ensure they understand the client requirements

oTelephone support to the customers for better understanding

oFill the communication gaps between the team members

oArrange and coordinate the client meetings to ensure smooth business flow

Soft skills and Software Trainer in National Institute of Information Technology, India (08/2000 – 12/2003)

Job Description:

As a trainer, my primary responsibility was to provide soft skills training to the newly joined staff. My responsibilities also include analyzing the strengths and weakness of the staff on a one-to-one session and channelize them accordingly. I attend the trainings at the head quarters and share the training knowledge with the colleagues and juniors. Conducting seminars on the Quality and Time management to the fellow trainers and other staff, is also a part of my job. My job responsibilities can be summarized as follows:

oMonthly trainings to the SBI Probationary Officers at their training centers

oKnowledge retention, Team building, team development in terms of training

oIdentification of process & technology improvements

oProviding positive leadership to the team

oTo assess the training requirements of developers in technical areas.

oTo plan and schedule team building activities for the team

oTo provide timely feedback to team leader

oTo achieve the results within the deadline

oTo conduct seminars on Quality Management and Time Management

oResponsible for getting and addressing feedback from customer using customer satisfaction survey questionnaire


oBachelor Degree in Science from Andhra University, Andhra Pradesh, India. (1997-2000)

oAdvanced Diploma in Web Centric Curriculum from NIIT (National Institute of Information Technology) Vizianagaram - India. (2000-2002)

oSAP(ABAP) from VIT Varehouse Infotech, Chennai (May 2008 – June 2008)

oSoftware Testing from Accord Infomatrix, Chennai(Jan 2016-Apr 2016)

Personal Details:

NAME Nisha Bhaskaran DATE OF BIRTH 10-May-1980



REFEREES Details of referees will be provided upon request

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