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Customer Service Assistant

Coeur d'Alene, Idaho, United States
September 17, 2019

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Marisa Coulter

*** * **** ******

Coeur D Alene, ID 83814



I am looking for a challenging position within a structured organization that is team oriented and one in which I may have opportunity to make a difference.


Some of my skills include but are not limited to: G/L, A/P, A/R, Reconciliation, Payroll, Financial Statements, 941, 940, DE6, DE7 Reports, W2, W3, W9, 1099, 1096, Workers Comp. & Liability Reports, Davis Bacon Certified Payroll & Compliance, Safety coordinator, PUC Reports, Motor Carrier Reports and Compliance, Heavy Vehicle Use Tax, T.O.T. Reports, Timber Harvest / Yield Reports, Job Estimating / Costing, and Employee Scheduling, Heavy Equipment Operation, Weighmaster, Agriculture/Nursery reporting and Events coordination, Customer Service, State of Idaho Notary Commission # 2017-0899, expires 11-13-2023, Surety Bond # 5000302.


1983-2018 years of employment

Bill’s Heating & Air – Finance/Accounts Receivable/Collections, (November 2016 – current)

Red Lobster – Baker/Line A.C./Customer Service, (August 2016 – Nov. 2016)

U-Haul in CDA, ID - CSR/Maint./Collections, (Jan. 2016 – May 2016)

Jack in the Box- Food prep/cashier to afford school, (June 2015 – Nov. 2015)

May Trucking Company, Brooks, OR - Accounts Receivable/ Billing Clerk

Always Excavating-Hubbard, OR - Accounting all aspects, Certified Payroll-Multi-state, A/R, A/P, Job Costing, Estimating Assistant, Reconciliation.

Aire Serv Heating and Air Conditioning, Silverton, OR - Sales, Customer Service

Woodburn Dragstrip -Woodburn, OR - Customer service, concessions (Weekend employment)

American Publishing, Silverton, OR - Sales, Customer Service

Vector Marketing-Sales/Marketing, Salem, OR - Sales, Marketing, Customer Service

Vogt Meats-Labor, Hubbard, OR - Customer service, cashier, packaging (Temp. weekend position.), attended college.

Twisted River Ranch, Springfield, OR - Accounting/Labor

Hardcore Contractors- Accounting. Woodburn, OR - Accounting, Job Costing, A/P, A/R, Collections, Assist with Bids, any other duties as assigned

Soda Express Inc – Accountant - A/R, A/P, Payroll, Tax Filings, Financial Statements, Inventory and Amortization Schedules, Files, Reconciliation, other duties assigned by owner City of Gervais – Accountant - maintain payroll and tax records, A/R and A/P, Fixed Assets, Utility Billing program, Account Statements, receive court fines and documents, prepare all City Council Agendas and record minutes, process all other daily collections, bank statements and deposits, provide information and lien searches, compile annual budget and annual reports, provide needed reports and information to Police Department, Mayor, and City Council, other duties as assigned.

Plumas County CA- Positions Held: Department of Agriculture / Weights and Measures – Admin. Assistant II, Department Fiscal Office / County Fair Fiscal Coordinator/Management Support Analyst, Reserve Clerk for Board of Supervisors Develop department State and County budgets –Analyze, maintain and track a variety of fiscal and budget control journals, documents, and reports – prepare contracts, agendas, minutes, policy manuals, and all State and County mandated reports – supervise, train and schedule fair staff as required. Compose yearly premium books for annual fair – set up new accounting programs for State reporting, prepare a variety of comprehensive reports for approval by the Board of Supervisors, Risk Management Assistant throughout Plumas County and responsible for many accounting activities.

Wilburn Construction / Greenhorn Creek – Accountant / Office Manager - Full charge bookkeeper and all office managerial tasks, Setup new accounting systems for both businesses - Schedule jobs, employees, and equipment, Assist with project bids and job cost tracking.

Sierra Pacific Industries - Payroll, Personnel / HR, A/P, A/R, Invoicing, Inventory and production reports – Safety Advisor, Assistant Clerk for Trucking, Logs, and Shipping – Weigh Master


Windows Office 365, One Write Plus Accounting, Corel Quatro Pro, Excel, Word, Access, Office Works, Money, Publisher, Quick Books Pro & Desktop Enterprise, Joist, Evernote, AS400, ADP, Gravity, Service Titan, Google Scheduling/Calendar, Photo Shop, Sage Business Software (all modules), Penamation, Dairyland, Global Dialer Network and many other applications with copiers/scanner/cash/credit devices.


Stephanie Barker – Human Resources/Payroll, 208-***-****

Craig Rice – Manager, Human Resources, 208-***-**** Ext 0009

Lars Garcia – Consulting Services – 208-***-****

Sarah Johnson – Accounting/Administration – 208-***-****

Earl Hollingsworth – Retired, Hollingsworth Construction 208-***-****

Greg Hagwood-Sheriff County of Plumas 530-***-****

Robert Meacher-City Manager of Portola 530-***-****

Nancy DaForno- Clerk Plumas County Board of Supervisors 530-***-****

Trish Wilburn – Owner Wilburn Construction/Greenhorn Creek Guest Ranch 800-***-****

Brent Dingel & Tim Mannies – Owners Wilburn Construction 530-***-****


Hunting, Fishing, Snowmobiling, Quads, Shooting, Archery, Gardening, Riding Horses.

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