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Senior office admin

Johannesburg, Gauteng, South Africa
12 000
September 17, 2019

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Contact number: 084-***-****



Surname: Roos

Full names: Annette (Anna Magrietha)

Date of birth: 28th May 1973

Id No: 730-***-**** 084

Gender: Female

Age: 46

Marital status: Single

Children: Three

Home address: 20 Jeromi Clusters




Postal address: P.O. Box 229 Paardekraal, 1752

Contact number: 084-***-****

Health: Excellent

Criminal record: None

Languages: Afrikaans and English

Nationality: South African


Highest standard passed: Matric (Grade 12)

School attended: Noordheuwel Hoë rskool

Year matriculated: 1991

Subjects: Afrikaans




Business economics

Home economics


Food Service Management Diploma Vaal Driehoek Technicon Attended Microsoft courses on Word, Excel and PowerPoint. Introduction to Microsoft.

FICA Training / Training in Moderation of FICA Data. Training in printing and distribution of FICA Cards to clients. EMPLOYMENT HISTORY:

Last employer:

Fone Worx:

Position: FICA Administrator

Period: 07/01/2009 to 31/08/2009

Reason for leaving: Resignation


• Working in a High Security Environment

• Moderation of all existing and newly registered users, also ensuring processes are streamlined, correct people are notified, notifications are correct, testing of the system, and improvements on the system.

• Lease with COO (commissioner of oaths) on daily basis regarding FICA

• Reconcile all costs incurred and processes and systems are I place to bill accordingly.

• Client Liaison:

• With LAW & LAW processes where Fone Worx are involved.

• With Commissioner of Oaths (COO), which may include site inspections and assist in the set-up of COO’s.

• With accountable Institutions, which may include site inspections and assist in the queries and set of Al’s.

• Quality control of card printing where required.

• Back-Office to Account Executives for FICA related admin.

• Responsible for all Fone Worx COO’s signing up, stock control, hardware ordering, logistics where needed, certificates, registration papers to be supplied to Department of Justice, arrange training.

• Updating related information of COO’s and Al’s and corresponding information from 3rd parties, including LAW.

• Any other aspect related to FICA/RICA as requested by Fone Worx from time to time.

• Assisting in Reception.

Previous employers:

Dykes van Heerden Inc:

Position: Administration clerk

Period: 01/04/2005 to 30/11/2008

Reason for leaving: Retrenched as a result of poor economic climate. Responsibilities:

• Compiling daily bank reports for directors.

• Ordering departmental material requirements.

• Compiling all DVH internet reports using excel, law and other programs.

• The registration, cancellation and amendments of property business.

• Managing staff regarding potential conveyance violations.

• Handling secretaries enquiries.

• Contact with all the major financial property institutions relating to the business. The Property Voice:

Position: Receptionist and Estate agent.

Period: 03/06/2003 to 31/12/2004

Reason for leaving: Seeking better opportunities


• Market and sales of properties including houses, sectional title units, new property developments and vacant land.

• Conducting open hour exhibits once a week.

• Obtaining property sole mandates according to meet allocated company targets.

• Managing company petty cash and promotions.

• Attend and manage weekly show houses to the public. Homenet Genesis:

Position: Receptionist

Period: 03/06/1996 to 03/06/2003

Reason for leaving: Offered better position and package. Responsibilities:

• Managing director’s diaries and arranging appointments.

• Receiving of clients.

• General typing for directors using Microsoft Word, Excel and PowerPoint.

• Taking and directing all company incoming calls.

• Making calls on behalf of senior staff and directors.

• Arrange and manage office functions.

• Ordering and planning of all office stationery requirements.

• Office banking.

• Managing office petty cash.


Position: Secretary

Period: 01/01/1994 to 03/06/1996

Reason for leaving: Seeking new future in property business. Responsibilities:

• Managing directors diaries and arrange appointments.

• Plan and arrange directors meetings.

• Typing letters and business documents using Word, Excel and PowerPoint.

• General typing for office staff.

• Taking and directing incoming calls.

• Making calls on behalf of senior staff

Dr Jurgens & Botha Inc:

Position: Receptionist / General Admin

Period: 01/02/2009 – 05/03/2019

• General office Administration and Duties.

• Receiving of patients.

• Communicating with patient in respect to general health issues and queries.

• General checking of files and patient information.

• Keeping diary for 7 doctors.

• Opening of new patient files.

• Signing up patients on Health ID.

• Working closely with Diabetes patients in regards to updating their information. Checking CDE patients for study program has been contacted and listed.

• Sending and receiving of emails in general and responding accordingly.

• Sending and receiving of faxes.

• Checking outstanding balances for patients, printing of accounts.

• Receiving payments for patients.

• Receiving Blood results from Labs.

• Multi-tasking in general.

• Assisting in Emergency room from time to time.

• Attending meetings.

• Dealing with patient complaints.

• Keeping up with high expectations.

• Managing office petty cash.

• Making of bookings with Medical Representatives.

• Making of appointments with specialist for patients.

• Getting authorizations from medical aids for patients.

• Typing of documentation as requested.

• General office sanitation.

• Excellent phone etiquette (Afrikaans and English)

• Software: Med-e- Mass (Medical Management program) MS Office REFERENCES:

Mr. Neil Belingham, Compliance manager.

Fone Worx.

Contact number: 083-***-****

Mr. Johan van Heerden

Dykes van Heerden inc.

Contact number: 011-***-****

Mrs. Francis Boersma, Manager

The Property Voice

Contact number: 082-***-****

Mr. Charl Fitzgerald, Manager

Homenet Genesis

Contact number: 082-***-****

Captain. Nollie Oosthuizen

Kryg Cor

Contact number: 082-***-****

Dr Jaco Botha

Contact number: 082-***-****


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