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Customer Service Contact Details

Durban, KwaZulu-Natal, South Africa
September 17, 2019

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Curriculum vitae

Personal Details

Surname : Majola

First Name : Mhlabunzima Christopher

ID No : 880**********

Nationality : South African

Gender : Male

Home Language : IsiZulu

Other Language : English

Health Status : Excellent

Criminal Record : None

License : Driver’s License code 10

Contact details

Contact Number : 073*******/031*******

Work Tel No : 031*******

Postal Address : Codesa Street

: H332

: Umlazi

: 4066

Email address :

Work Email Address :

Skype Address :

Tertiary Education

Name of Institution : Regenesys Business School

Course : National Higher Certificate in Business Management

Year Obtained : 2013

Name of Institution : Durban University of Technology

Course/Diploma : Internal Auditing

Year Obtained : 2010

Name of Institution : Durban University of Technology

Course : Pastel Accounting version 7.0 (Partner 2007)

Year Obtained : June 2008

Secondary education

Name of Institution : Sibusisiwe Comp.Tech High School

Highest grade passed : Matric (Grade 12)

Year Obtained : 2006

Certificate obtained : Senior certificate

Knowledge, Skills, training and competencies

-Experience in the use of an electronic student database.

-Conflict resolution skills.

-Skilled in the use of electronic media.

-Strong inter-personal skills.

-Ability to interact with stakeholders at various organizational levels.

-Excellent time management skills and the ability to work well and independently under pressure.

-Good analytical skills and organizational skills.

-Excellent planning and organizational skills.

-Good customer service skills.

-Possesses great accuracy skills.

-Maintain financial records and files.

-Maintain the budget.

-High level of computer literacy and attention to detail.

-Reconcile monthly general ledger balances.

-Overseeing the payment to suppliers.

-Sound interpersonal, communication, organizational and writing skills.

-Knowledge of Public Administration Justice Act

-Knowledge of Finance Management Act

-Knowledge of Storage and Inventory management

-Good communication verbal and written skills

-Ability to maintain high level of confidentiality

-Positive attitude and passion for work.

-Ability to prioritize and track tasks, as well as meet deadlines.

-Understanding of accounting principles.

Computer Skills

: Advanced EXcel Spreadsheets

: PowerPoint

: Microsoft word

: Internet and E-mail

: Pastel Accounting


: SMS (Student Mark Management System)

Work experience

Name of Institution : University of KwaZulu Natal

Position : NASSP Administrator

Period of Employment : 15/03/2019-30/08/2019

Reason for Leaving : Contract Expired

Duties/Responsibilities : Responsible for Honors and Postgraduate student administration

: Responsible for general and financial administration

: Processing of bursary forms.

: Processing of claims.

: Minute taking responsibility.

: Responsible for procurement.

: Cost recovery.

Name of Institution : University of KwaZulu Natal

Position : Administrator (School of Applied Human Sciences)

Period of Employment : 01/04/2018-31/12/2018

Reason for Leaving : Contract Expired

Duties/Responsibilities : Undertake the general running of the CEO.

: Arrange all CE meetings and prepare agendas.

: Take minutes of all meetings related to the CEO.

: Record keeping and filing.

: Maintain an up to date database relating to the CE.

: Administer all agreements /MOU/MOA relating to the CEO.

: Liaise with external bodies and associations such as state, province, municipalities, NGOs, and private concerns for matters relating to the CE.

: Assist in undertaking an audit relating to CE in the School of Applied Human Sciences.

: Provide administrative support to the School of Applied Human Sciences Academic Leader.

: Higher Degrees administrator.

: Secretary for Teaching and Learning.

: Coordinating UCDP Funded workshops.

: Monitoring and evaluating the UCDP programme.

: Student administration for postgraduate applications and admissions.

: Postgraduate student administration and secretarial duties.

Name of Institution : University of KwaZulu Natal

Position : Administrator (Humanities Extended Curriculum Program)

Period of Employment : 01/07/2017-31/03/2018

Reason for Leaving : Resigned

Duties/Responsibilities : First point of contact with the students.

: Maintain class registers.

: Handle general admission enquiries from prospective applicants and existing students

: Keep records of all student correspondence, registration, and exam results.

: Assist with registration process.

: Capture onto SMS test, tutorial, practical, assignment and all other marks that contribute to class mark.

: Assist with collation of DP marks, appeal process, including SMS capture and prepare reports for committee.

: Liaises regularly with College Student Admin Office regarding all manner of student administration matters, relative to area of responsibility.

: Coordinates lecture timetable, venues, and resolve clashes for assigned modules.

: Receive examination papers from Lecturers, ensure control sheet is assigned by the Lecturer, internal and external examiner and deliver to Multicopy for coping and then deliver to exams office.

: Taking minute in meetings.

: Presentations to first year students every year during induction.

: Interacting with a wide range of people inside and outside of the university e.g. Service Providers, parents.

: Responsible for capturing of student marks on SMS system.

: Responsible for ordering stationery.

: Assisting the Programme Coordinator with allocation of students in groups.

: Handle all appointment bookings for the Programme Coordinator and the Student Counsellor.

: Cost Centre reconciliation.

: Responsible for financial and procurement.

: Responsible for issuing of time tables to the students.

: Facilitate the communication between the Humanities department and service provides.

: Responsible for sending emails to students via Moodle system. E.g. If there is a lecture that is cancelled.

Name of Institution : University of KwaZulu Natal

Position : Bursary and Scholarship Administrator

Period of Employment : 02/02/2016-31/12/2016

Reason for Leaving : Contract expired

Duties/Responsibilities : Processing of Bursaries and Scholarships

: Assisting students with filling of loan agreements.

: Check that loan agreements are captured as required

: Send all loan agreements for processing.

: Responsible for receiving pledge letters from students than clear them for registration.

: Send invoices to sponsors.

: Once payment have been received I than make sure that it get.

: allocated as per sponsor’s mandate

: Student administration e.g. enquiries, Fee remission

: Applications for Masters and PHD students

: Ensuring that UKZN policies and procedures are adhered to when allocating funding.

: Capturing of awards as per sponsors mandate, eg HHP In

: Liaise with postgraduate students, both locally and: internationally.

: Responsible for facilitating communication both verbal and: written to all student funding stakeholders

: Responsible for processing fee remission for Masters and PHD: students.

Name of Institution : University of Kwazulu Natal

Position : Bursary Administrator

Period of Employment : 1/07/2014-06/10/2015

Reason for Leaving : Contract expired

Duties/Responsibilities : Bursary funding administration

: Sourcing of appropriate students through database searches

: Prepare Award sub-committee meetings

: Ensure that payments are processed as per sponsor’s mandate.

: Nominations with sponsors

: Provide progress reports to Trustees of the several Trust Funds

: Facilitate the communications with students on behalf of bursaries section.

: Making sure that the database is kept up to date at all times.

Name of institution : African Bank

Position : Sales Consultant/Administrator

Period of Employment : 15/01/2011-30/06/2014

Reason for Leaving : Resigned


: Handle clients quires

: Filling of documents

: Processing and capturing of loan applications

: Faxing and photocopying

: Planning of the debtors and revenue unit

: Perform general administration duties.

: Answering and screening incoming calls


Name : Ms. Nontuthuzeko Gobijona

Company Name : University of KwaZulu Natal

Position : Co-ordinator-NSFAS Funds (Student Funding Centre)

Telephone :( 031-***-****/082*******

Email :

Name : Nhlanhla Lucky Chili

Company Name : University of KwaZulu Natal

Position : Finance Officer/Procurement Officer

Telephone : 031-*******

Email :

Name : Dr. Boitumelo Seepamore

Company Name : University of KwaZulu Natal

Position : Lecturer & Undergraduate Programme Director

Telephone : 031-***-****

Email :

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