Khadeerulla Shaikh

Mobile: - +974-********

Email: - adadc7@r.postjobfree.com

Offering 12 years of experience in retail store operations with strong track records in business expansion & higher revenue generation.

Profile Summary

A dynamic result-oriented professional with extensive experience in delivering the responsibilities of Retail Store Management including Sales, Merchandising, Brand Management, Promotions, Quality Control, Revenue Generation, Team Management & Customer Satisfaction.

Effectively motivate employees to perform and foster a team culture focused on store success. Specialized in handling multiple store of over 16000 sq. ft with head count of 38 staffs. Have handled revenue of 14 Million Saudi Riyals annually.

Proficiency in store operation viz. stock management, people management, cash and credit management, monthly sales target and actual sales report.

Experience Summary:

Company

Role

Duration

Landmark Saudi Arabia

Cluster Manager

September 2017 Till May 2018

Landmark Saudi Arabia

Store Manager

April 2008 Till August 2017

Foodworld Supermarket Ltd

Retail Operation Supervisor

August 2006 to Feb 2008

Core Competencies

Retail Stores Operations Visual Merchandising Attention to Detail

Strategic Planning Meeting Deadlines Inventory Management

Customer Service Recruitment/ Training Target Achievement

Educational Qualification

Post-Graduation: MBA (Marketing) Gulbarga University 2006.

Graduation : B.Sc. (Computer Science) Gulbarga University 2004.

IT Skills : Business Oracle, Store Inventory Management, Business Intelligence.

SKILLS

•Excellent Interpersonal & Communication.

•Planning, Organizing & Decision-Making Skills.

•Problem Solving & Multi-Tasking.

•Time management.

Cluster Manager [Newlook (UK) & Koton (Turkey) Brand]

Key Responsibilities:

•Handle 38 Staffs (1 Assistant manager,3 instore VM’S,4 Supervisor, 30 sales staff).

•Customer focused floor arrangements such as Commercial Merchandising, Staff Scheduling, proper floor layout and proper Product mix availability.

•Ensure each Stores Driving Stores Profit and Revenue by meeting all KPI.

•Focus on Top 30 % categories to maximize sales & profitability.

•Ensure periodic perpetual inventory and stock count by store manager & his teams as per schedule.

•Ensure 100 % compliance on IBT, Pull Out & Proper handling of stocks to reduce shrinkage.

•Store manager establishes customer service norms within the stores and ensures they are met with regular audits like Mystery Shopper.

•Build Customer Loyalty through the SHUKRAN Customer Loyalty program.

•Store Manager should ensure stock display at Window & inside as per brand Standards & Guidelines by in-house VM, highlight Bestseller & zero seller styles on Store Focal Point.

•Develop the store team by Guide, Tailor-made Training, constructive feedback & motivate staff through monetary and non-monetary practices to improve Store productivity.

•Ensure all statutory compliances adhere to the store level.

•Report any compliance issues to Area Manager.

ACHIEVEMENTS

•Reduce Shrinkage from 1.73% to 0.56% for Newlook during annual inventory 2017-2018.

•Appreciate for achieving best mystery shopper result and enrolling highest number of customers 1534(1 month) for Shukran Loyalty program.

Store Manager [Koton]

Key Responsibilities:

•Spearhead daily Store operations.

•Analyze Sales Data & take necessary action to improve sales.

•Daily Floor walk, Team Brief with sales Budget, Replenishment, Standards & customer Service.

•Ensure KPI are at place, Team aware of Monthly Sales figures, Sales by category & Dept.

•Increase store Profit margin by controlling shop expenses, shrinkages & damages.

•Work Closely with Visual teams to enhance store and brand appearance.

•Ensure focus on Best Sellers & Slow Sellers by all the team members.

•Maximize Customer engagement & solving customer issues with courtesy.

•Build Customer Loyalty through the SHUKRAN Customer Loyalty program.

•Provide weekly store feedback & competitors report to Area Manager

•Identify High Risk area on Shop floor & action accordingly to minimize stock loss.

•Keep store hygiene, maintain store health & safety by following statutory compliance as per company Sops and government requirement.

•Develop the store team by OJT, guiding to improve performance.

•Ensure adherence to all checklists for floor, VM & Audit.

ACHIEVEMENTS

•Awarded Best Store Manager for Achieving Highest LFL 13% sales growth 2012-2013.

•Store Awarded best store Team during 2011-2012.

•Consecutive achieves 6 times Satisfactorily result for Store Audit during 2014-2016.

Foodworld Supermarket Ltd [Retail Operation Supervisor]

Key Responsibilities:

•Stock Replenishment and update reports on stock requirements to the company Merchandiser.

•Check the expiry date for food Products & update to the company representative.

•Do Every day Indenting & Indent more quantity for promotion STOCKS.

•Update Daily offer, weekly offer & Bi-weekly Offer in the system.

•Implement Sales promotion & campaign with the team members.

•Handle cash, credit and coupon management.

•Work towards zero stock loss/ shrinkage / damage /pilferage.

•Accountable for Housekeeping and store maintenance.

•Train, motivate & develop Sales Advisors, cashier with help of store manager feedback.

•Handle customer issues, queries, complains effectively.

Personal Profile:

Date of Birth : 25/05/1984

Languages Known : Arabic, English, Hindi, Marathi, and Urdu.

Hobbies : Cricket, Travelling.

Declaration:

I hereby declare that the above information is correct & complete to the best of my knowledge and belief and nothing has been concealed or distorted.

Business Visa: Valid Till 21-09-2019

Date :

Place : Khadeerulla Shaikh

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