PROFESSIONAL SUMMARY:
Having **.* year of extensive IT experience in Coding, Development & Maintenance using SQL, PL/SQL, Oracle forms, UNIX and Shell scripting.
Good experience on Corporate Banking domain, Banking Software Oracle FLEXCUBE development of customizations in FCC and FCJ, with good exposure to banking operations and business needs.
Experienced in handling the customers in EUROPE and has more than 4.6 yrs of onsite experience in Greece, Poland, Romania, Bulgaria and Serbia.
Involved in all phases of SDLC such as estimation, requirement analysis, design, coding, preparing test cases, delivery and deployment.
Having good knowledge on Data warehousing Concepts, Informatica and Performance tuning in PL/SQL.
Sound experience in analyzing complex specifications and applying application capabilities to create solutions per client requirements.
Strong communication, interpersonal skills and ability to easily assimilate new technologies.
Knowledge on various statistical machine learning algorithms like Linear Regression, Logistic Regression, Support Vector Machine (SVM), Decision trees, Random Forest and their implementation in Python.
Knowledge on K-means clustering, K-means++ clustering, Hierarchical Clustering
Boosting using Ada Boosting and XG boosting.
Knowledge on Neural Networks, Convolutional neural networks (CNN), Recurrent Neural Networks (RNN).
Implementation of Neural Network (MLP), CNN and RNN using Keras.
Knowledge on Reinforcement learning algorithm techniques Model-based methodologies like policy iteration and value iteration of dynamic programing and, Model free methodologies like Monte-Carlo & Temporal Difference.
Knowledge on Deep-Q learning, Policy Gradient and Actor critic Methods.
Knowledge on Lexicon processing, Syntactic processing and semantic processing in Natural Language processing (NLP).
Lexicon processing using regular expression.
Parsing, pos-tagging, Viterbi Heuristic, Hidden Markov Model algorithm, Probabilistic Context Free Grammars (PCFG), Top-down and bottom-up parsing and Chomsky Normal Form in Syntactic processing.
Semantic associate, arity, reification, latent semantic analysis (LSA), word embedding, Skipgram Model, Word2vec in semantic Processing.
OBJECTIVES:
Intend to build a career that will help me realize my potential and harness it.
Keen to work in an environment with committed & dedicated people, which will pave the way to explore new horizons.
TECHNICAL PROFICIENCY:
Languages/Framework
:
SQL, PL/SQL,XML,JS, Python
Operating Systems
:
Windows 9x/XP/Vista/7
Databases
:
Oracle 9i/10g/11g
Tools
:
Oracle Forms 6i/10g, SQL*Plus, PLSQL Developer, Visual Source Safe, IBM Clear Quest, RAD (In-house tool), WINSCP, Toad, Oracle Forms 6.0/9.0.,Paperspace, GoogleColab.
Others
:
Oracle FLEXCUBE 6.0/7.1/11.2/12.0
QUALIFICATIONS:
M.C.A. from Acharya Nagarjuna University.
B.C.A. from Acharya Nagarjuna University.
WORK EXPERIENCE:
Working as Principal Consultant for Oracle Financial Services Software Ltd, Bangalore from May-2008 to till date.
AREAS OF EXCELLENCE:
Ability to manage project tasks with changing priorities and tight deadlines.
Open to team related tasks, team meetings, team interaction and conference calls and also ability to work well in a team.
A self-starter with a positive attitude, willingness to learn new concepts and acceptance of challenges.
Clear written and oral presentation of ideas, proposals and concepts. Strong listening, interpersonal & analytical skills.
PROFESSIONAL ACHIEVEMENTS:
Customer Appreciation award for outstanding performance for Euro Bank & Banca Transylvania in successful completion of customization and closing of Critical issues.
Customer Appreciation and Internal Appreciation in organization for outstanding performance in closing of EOD Issues during critical execution path for Euro Bank.
DOMAIN KNOWLEDGE:
Proficient in FLEXCUBE corporate Modules like Interest and Charges, Limits, Funds Transfer, EOD and Retail modules Like ATM operation, Standing Instruction, Payments and Collections. Experienced and well versed in handling accounting related activities for the Bank’s financial year closure.
PROFESSIONAL TRAINING ATTENDED:
FLEXCUBE Basic Training at Bangalore, Oracle financial Services
Duration :- 2 month ( Jan 2008)
Acquired knowledge on FLEXCUBE CORPORATE Banking as part of self learning using User Manuals and code walk.
Enrolled in PG Diploma in Machine Learning and AI March 2018 using python from upgrad & IIT-Bangalore.
PROJECT DETAILS:
1.
Project
:
PWT/Gold copy preparation support of Flexcube 14.3
Client
:
Intesa Foreign Banks
Duration
:
Jul- 2019 to till date
Work Location
:
Bengaluru, India
Technology
:
Oracle 12c, PL/SQL, LSTM Neural Networks
Role
:
Team Lead (Team Size 10).
DESCRIPTION:
Intesa Foreign banks are the branches of Intesa Bank that are operating in outside Italy. Intesa having operations 18 different countries, one branch in each country. Intesa is establishing IT Hub for those 18 branches in Milan, Italy.
The current assignment involves in development of following things:
Support to functional team in preparation of Gold Copy along with the provided Parameterization by bank in OBCL, OBPM, FCUBS Core.
Provide Required Support from offshore to people whose presenting Product Walk Through (PWT).
Loan Conversion Model (SME Commercial Loan), To build a Loan conversion model that helps in identifying potential SMEs and offer them commercial loan and track the model performance too. Developing the Model & Model Validation and coordinate with business teams, track the model performance and take appropriate action as when required.
2.
Project
:
Customization of FLEXCUBE UBS 12.3
Client
:
Banca Intesa, Serbia
Duration
:
Apr- 2018 to Jul-2019
Work Location
:
Belgrade, Serbia
Technology
:
Oracle 12c, PL/SQL, Logistic regression.
Role
:
Team Lead (Team Size 3).
DESCRIPTION:
Banca Intesa (BIB) is one of the leading banking and financial services groups in Serbia, offering a wide range of services including retail, SME and corporate banking, credit cards, asset management, investment banking, private banking, brokerage, leasing and factoring.
Assignment involves in development of following things:
Initial assignment involved in supporting customizations delivered and later moved to Migration support.
Guided bank from very basic level in data preparation.
Designed and Prepared migration tool with more efficient new approach for job submission along with grouping mechanism to create blocks of data with equal sizes so that jobs can execute parallel with maximum capacity.
one can increase/decrease the number of jobs in the middle of migration as per the available resources without disturbing overall migration activity.
Adopted changes to generate profiling at block level rather than branch level to handle performance issues.
Changed existing migration process to support upfront migration to meet given banks timeline for actual migration.
RESPONSIBILITIES:
To create insights driven/monitoring reports for large cash transactions cases especially to identify money launder issues if any and generating region level reports for the same.
Variance analysis for all insight driven reports before sharing with business partners.
Interacting with the customer to understand and providing support to bank migration technical team in preparation of data.
Prepare migration upload mechanisms for respective module after interacting with migration technical and functional teams.
Preparation of migration plans for execution in Mocks/UAT and DR environments
Execution of Migration in Mocks/UAT and DR environments.
Adopting changes to implement upfront migration in order to fit migration process in banks given timelines for live.
Modified existing migration upload mechanism to support upfront migration.
3.
Project
:
Customization of FLEXCUBE UBS 12.3
Client
:
Banca Intesa, Serbia
Duration
:
May- 2017 to Mar-2018
Work Location
:
Bangalore, India
Technology
:
Oracle 12c, PL/SQL, Logistic regression.
Role
:
Team Lead (Team Size 4).
DESCRIPTION:
Banca Intesa(BIB) is one of the leading banking and financial services groups in Serbia, offering a wide range of services including retail, SME and corporate banking, credit cards, asset management, investment banking, private banking, brokerage, leasing and factoring.
Assignment involves in development of following things:
Development of model to help the bank in identifying potential customers to be defaulter.
Customer segmentation (High/Medium/Low-Risk) project with the help of transactional level data along with the process automation which helps in huge time saving and cost reduction as well.
Enhanced system to mark customer account as inactive on account creation and no transaction should be posted until National Bank give positive response.
New EOD batch has been delivered to mark account as active and removing no debit and no credit flags in EOD upon positive response from National Bank.
Manual status change screen has been enhanced to mark account no debit upon user enters reason code.
NEW Maintenance screen designed in RAD to maintain Currency exchange counter details.
IC and MM modules are being enhanced to post Credit interest via payable GL during interest liquidation to customer accounts.
Payable tracking mechanism provided if any failure occurs during payable entries posting.
Enhanced Account number generation process to generate account number as per ISO 7064 Mod 97.
RESPONSIBILITIES:
Interacting with the customer/onsite team to understand and preparation of Requirement document.
Involved in Preparation of FS document.
Involved in detailed design and coding.
Supporting for SQA sampling, and coordinating for ITR process.
Unit testing and supporting of internal testing.
4.
Project
:
Customization of FLEXCUBE UBS 12.1
Client
:
MKB Bank,Hungary
Duration
:
Feb-2016- to May-2017
Work Location
:
Bangalore, India
Technology
:
Oracle 11g, PL/SQL
Role
:
Team Lead (Team Size 4).
DESCRIPTION:
MKB BANK is one of the leading banking and financial services groups in Hungary, offering a wide range of services including retail, SME and corporate banking, credit cards, asset management, investment banking, private banking, brokerage, leasing and factoring.
Assignment involves in development of following things:
Enhanced ELCM to generate Pool code automatically in collateral pool screen.
Enhanced ELCM by providing Collateral detail sub screen in collateral creation screen.
System should send http request to third party system to get real estate details upon pressing populate button after entering real estate id in the collateral sub screen.
Enhanced system by providing RP functions as per maintenance done at new screen in accordance to banks requirement.
Auto propagation of settlement instructions maintained at head office to all other branches and upload functionality of settlement instruction has been provided.
FT and PC contract liquidation has been enhanced and liquidation to be happened based on the maintenance done at new screen.
Customer creation screen enhanced to provide additional 180 fields as per banks requirement and auto defaulting the values to some of existing fields from newly added fields and validations to each filed as per bank requirement has been provided.
RESPONSIBILITIES:
Interacting with the customer to understand and preparation of Requirement document.
Involved in identifying and creating mappings to FlexCube tables for each extract.
Involved in Preparation of FS document.
Involved in detailed design and coding.
Supporting for SQA sampling, and coordinating for ITR process.
Unit testing and supporting of internal testing.
5.
Project
:
Development,UAT/Post live/Production support of FC UBS 7.1
Client
:
Euro Bank, Greece
Duration
:
Dec-2014 to Feb-2016
Work Location
:
Bangalore, India
Technology
:
Oracle 10g, PL/SQL
Role
:
Developer (Team Size 1).
DESCRIPTION:
Euro BANK Group is one of the leading banking and financial services groups in Greece, offering a wide range of services including retail, SME and corporate banking, credit cards, asset management, investment banking, private banking, brokerage, leasing and factoring.
The current project is for Euro bank, Romania.
Assignment involves in development of following things:
Creation a mechanism to upload bulk customers and creating saving accounts under each customer using data provided in excels.
Delivered of STP rules as per the client requirement related to FT module to derive queues for each incoming swift message and Implementation of automatic upload of Swift messages along with creation FT contracts using defined stp rules.
Delivering of necessary code changes to allow system to book FT contract automatically under DAO GL if incase of beneficiary account/product had issues based derived queue.
RESPONSIBILITIES:
Interacting with the customer to understand and preparation of Requirement document.
Involved in Preparation of FS document.
Involved in detailed design and coding.
Supporting for SQA sampling, and coordinating for ITR process.
Unit testing and supporting of internal testing.
6.
Project
:
Development,UAT/Post live support of FC UBS 11.0
Client
:
Banca Transilvania, Romania
Duration
:
Jun- 2014 to Dec-2014
Work Location
:
Bangalore, India (Jun-2014 to Aug-2014,
Nov-2014 to Dec-2014)
Cluj,Romania ( Sep-2014 to Oct-2014)
Technology
:
Oracle 10g, PL/SQL
Role
:
Tech Lead (Team Size 3).
DESCRIPTION:
This Requirement is for Sepa rule book upgradation from v3.0 to v7.0 requested by Banca Transilvania Bank, Banca Transilvania which is one of the Biggest Bank in Romania and has gone live with All Modules of Flexcube v11.0 including Interfaces was implemented in Dec, 2012.
RESPONSIBILITIES:
Interacting with the customer/Testing/Kernel teams related to gathering of required Documents/Manuals related to each version of rule book.
Involved in Preparation of FS document.
Identifying and collecting all the required units from Kernel and Cluster related changes.
Involved in detailed design and coding
Code review and design review of team members.
Supporting for SQA sampling, and coordinating for ITR process.
Unit testing and supporting of internal testing.
Provided implementation and post live support.
7.
Project
:
Production Support of FC UBS 7.1
Client
:
Euro Bank, Greece
Duration
:
Sep- 2013 to Jun-2014
Work Location
:
Bangalore, India
Technology
:
Oracle 10g, PL/SQL
Role
:
Team Lead (Team Size 3).
DESCRIPTION:
Euro BANK Group is one of the leading banking and financial services groups in Greece, offering a wide range of services including retail, SME and corporate banking, credit cards, asset management, investment banking, private banking, brokerage, leasing and factoring.
The current project is for Euro bank (Serbia, Romania and Ukraine).
Assignment involves in development of following things:
The current assignment involves providing solutions to production issues across all banking modules present in FlexCube related to customizations and some of the core issues as part of Consulting team. Follow up of the issues with Global support and providing co-ordination between onsite and Offshore teams (Consulting and Global support).
RESPONSIBILITIES:
Interacting with the customer/Onsite/Gsupp teams related to production issues to close the issues in the accepted time frame.
Consulting with Gsupp and onsite teams to provide the Delivery dates for the issues.
Providing technical support to Gsupp team in resolving core issues.
Providing technical training and mentoring the team members to provide solutions to consulting issues related customizations.
Interacting with FlexBranch team to resolve the issues reported during IE8 migration for Euro bank, Romania.
Setting up of FlexCube 12.0.3 for Demo to the client for up-gradation of the current version of FlexCube.
Setting up of RAD tool which will be helpful in creating new screens, modifying/Bug fixing in the existing screens.
8.
Project
:
UAT Support of FC UBS 7.1
Client
:
UniCredit Bulbank, Bulgaria
Duration
:
Jul 2013
Work Location
:
Sofia, Bulgaria
Technology
:
Oracle 10g, PL/SQL
Role
:
UAT Support (Team Size 1).
DESCRIPTION:
Unicredit Bulbank of Bulgaria currently has FLEXCUBE 7.1 as its core banking system. Assignment involves in development of following things:
To lower the total number of interbranch accounting entries while FlexCube card processing related transactions posted to GL accounts in branch 800 during card payments upload process.
Agenda is to avoid multiple interbranch transactions and gain some EOD timings.
To redirect the branch number of all the GL accounts postings from/to branch 800 of the GL accounts to the corresponding branch in the Dt/Ct part of transaction, at the end of card transactions processing all changed GL postings needs to be summarize with one consolidated accounting entries (for each GL and currency) to be transferred back to branch 800.
RESPONSIBILITIES:
Interacting with the customer related to UAT issues to provide the solutions in possible time frame.
Communicating the issue details to offshore team and acquire their development knowledge for issue resolution rapidly.
Involved in Unit testing of the fixes before hand over of the fixes to client.
Provided technical support during live of the enhancement.
Provided post live support for the customization.
9.
Project
:
Production /Migration /UAT Support of FC UBS 7.1
Client
:
EURO Bank, Poland
Duration
:
Oct 2012 – Jun 2013
Work Location
:
Warsaw, Poland
Technology
:
Oracle 10g, PL/SQL, Forms10g,XML
Role
:
Team Lead (Team Size 5).
DESCRIPTION:
Polbank is one of the largest banks in Poland and Euro Bank subsidiaries, later it was acquired by Raiffeisen Bank.
Assignment involves in development of following things:
Interacting with the customer related to Online Issues to provide the quick solutions.
Interacting with the customer to understand the high priority production issues and communicating with team members for providing solutions at reasonable time frame.
Mentoring the team members, transferring and training the team members related to production issues.
Understanding and analyzing the business requirements for Migration.
Providing the estimations to the requirements related to Migration.
Involved in the development of Approach documents for the Requirements Specified for migration.
Involved in providing the details requested by bank to fill the Mappings for fields of FlexCube fields in MHLR documents.
Involved in designing the sql scripts used in generating customized reports as per the client requirements.
RESPONSIBILITIES:
Interacting with the customer related to production issues to provide the quick solutions.
Approach preparation for the Requirements related to Migration/Customizations.
Preparing Approach documents from Business Requirement Documents.
Preparing the technical documents for Migration project.
Managing Team to meet the mile stones of the project.
10.
Project
:
Customization/ Implementation /Uat support of FC UBS 6.1
Client
:
EURO Bank, Bancpost
Duration
:
May 2012 – Sep 2012
Work Location
:
Bangalore, India
Technology
:
Oracle 10g, PL/SQL, XML
Role
:
Team Lead (Team Size 3).
Description:
Bancpost is one of the largest banks in Romania which is a subsidiary of EURO Bank Greece.
Assignment involves in development of following things:
In-cooperation of the new European standard - Single European Payment Area (SEPA) for low volume payments from all channels (Host, WebBranch and Interfaces used for vendors like Dopay, Kofax and FastBanking) in Payments & collection modules.
Changed reconciliation process of huge volumes of ATM Transactions to Parallel sessions and tuned possible areas in order to finish the process at the earliest to gain considerable additional time for EOD process during Critical paths like EOM on week days.
Some extent of Tuning in EOD has been done by modifying the process of Inter branch transactions posting, ATM transactions purge and DQ batch.
Enhancing the Reconciliation process to generate Statistics file containing the information like number of on-us/remote-on-us/off-us, standing-trns and erroneous trns.
Modifications in pension file upload to let the transactions to be posted to accounts though they are dormant accounts without removing dormant status.
Provided views for E-banking vendor to display the required data related to loans, Credit lines, Overdrafts.
Creation of new DTD and related code changes in FlexCube interface to let the Business to upload the New Collaterals form Third Parity vendors like I-apply.
Stopping DE uploads from posting Dr Entry to Suspense GL if the account doesn’t have balance/status marked for No Debit or Dormant or Frozen or No DE posting.
Modification of customer account upload process for corporate customers in opening multiple accounts under single customer id with same identity & Unique Id.
RESPONSIBILITIES:
Requirement analysis to accomplish the requirement.
Approach preparation for the Requirements/ Gaps indentified.
Analyzing the feasibility of requirement as per the existing code and functionality.
Preparing FS from Business Requirement Documents.
Development/testing/implementation of the whole enhancement.
Preparing the technical documents for the project.
Managing Team to meet the mile stones of the project.
Provided post-production support and done code changes as per the Problem tickets.
11.
Project
:
Customization/ Implementation /UAT support of FC UBS 7.1
Client
:
PolBank, Poland
Duration
:
Apr-2012- May -2012
Work Location
:
Bangalore, India
Technology
:
Oracle 10g, PL/SQL
Role
:
Technical Lead in customization, Implementation & Post Live Support (Team Size 5).
DESCRIPTION:
Polbank is one of the largest banks in Poland and Euro Bank subsidiaries, later it was acquired by Raiffeisen Bank.
Assignment involves in development of following things:
Modification of posting Debit transaction in PC module during the contract Initiation for opted outgoing D+ 1 products to next working day by creating amount blocks in Initiation process and posting Dr Transaction in BOD process.
Modification to FT module, Contract needs to be stopped from posting Dr Entry for opted outgoing D+ 1 product on the day of initiation and needs to be initiated in BOD process. Contract needs to be reversed in case any errors in initiation.
Providing new screens to configure the outgoing D +1 products stopping from debit of customer on the day of initiation.
Providing view to BU in getting the report of failed contracts in initiation during BOD.
RESPONSIBILITIES:
Preparing FS from Business Requirement Documents.
Development/testing of the involved item.
Good interaction, mentoring and communication with the team members.
Preparing the technical documents for the involved item.
Providing technical support and hand over to onsite team for implementation and Post live of the items.
12.
Project
:
Implementation /Uat support of FC UBS 7.1
Client
:
Euro bank, Poland
Duration
:
Feg 2011 – May 2012
Work Location
:
Bangalore, India
Technology
:
Oracle 10g, PL/SQL
Role
:
Team Lead in Development of Customizations at Offshore (Team Size7).
Description:
Euro bank is one of the largest banks in Europe and has branches in the Balkan region.
The current project is for Polbank (Poland).
The current assignment involves in Implementation and uat support of project done for NON- Performing loan accounts (NPLA) in OLL, CL and LD modules as per the new guide lines of Central bank of Poland.
RESPONSIBILITIES:
Onsite Coordinator / In charge.
Interaction with the Client to understand the issues.
Provide instant solutions across the above modules for possible reported issues.
Code review and design review of Enhancement.
Provided solutions by code changes per the Problem tickets.
Participating in status meetings on daily basis.
13.
Project
:
Support/Implementation/Uat support of FC UBS 6.1
Client
:
Euro bank, Romania
Duration
:
Nov-2010 - Jan-2011
Work Location
:
Athens, Greece
Technology
:
Oracle 10g, PL/SQL, Oracle Forms, XML
Role
:
Team Lead (Team Size 3).
Description:
Euro bank is one of the largest banks in Europe and has branches in the balkan region.
The current project is for Euro bank (Romania).
The current assignment involves providing instant solutions to online issues across all banking modules present in FlexCube. Apart from this, any High issues which involve major modifications in code to rectify the bugs present in the product is also being handled.
The Initial Phase of assignment also involved Implementation & Support of a few new enhancements.
RESPONSIBILITIES:
Onsite Coordinator / In charge.
Interacting with the customer related to Issues to provide the quick solutions.
Understanding the production issues and giving solutions in time.
Responsible in resolving Critical/High Priority issues.
Performance Monitoring, analyzing and tuning by Writing SQL queries and Optimizing SQL queries as per the Operational and Client requests.
Managing team to close the issues in the given time frame.
Provide instant solutions across all modules for online issues.
Participating in status meetings on weekly basis.
14.
Project
:
Support/Implementation/Uat support of FC UBS 6.1
Client
:
Euro bank, Romania
Duration
:
Jun-2010 – Oct-2010
Work Location
:
Bangalore, India
Technology
:
Oracle 10g, PL/SQL, Oracle Forms, XML
Role
:
Senior Team Member (Team Size 3).
DESCRIPTION:
Euro bank is one of the leading banking and financial services groups in Europe and has branches in the Balkan region. The current project is for Euro bank (Romania).
The current assignment involves providing instant solutions to online issues across all banking modules present in FlexCube. Apart from this, any High issues which involve major modifications in code to rectify the bugs present in the product are also being handled.
The Initial Phase of assignment also involved Implementation & Support of a few new enhancements.
RESPONSIBILITIES:
Interacting with the Onsite Team/Customer related to Issues to provide the quick solutions.
Understanding the production issues and giving solutions in time.
Responsible in resolving High/Medium Priority issues.
Performance Monitoring, analyzing and tuning by Writing SQL queries and Optimizing SQL queries as per the Operational and Client requests.
Participating in status meetings on weekly basis.
15.
Project
:
Support/Implementation/Uat support of FC UBS 6.1
Client
:
Euro bank, Romania
Duration
:
Feb-2010 – Apr-2010
Work Location
:
Athens, Greece
Technology
:
Oracle 10g, PL/SQL, Oracle Forms, XML
Role
:
Team Member (Team Size 4).
DESCRIPTION:
Euro bank is one of the largest banks in Europe and has branches in the balkan region.
The current project is for Euro bank (Romania).
The current assignment involves providing instant solutions to online issues across all banking modules present in FlexCube. Apart from this, any High issues which involve major modifications in code to rectify the bugs present in the product is also being handled.
The Initial Phase of assignment also involved Implementation & Support of a few new enhancements.
RESPONSIBILITIES:
Responsible in resolving Medium/Low Priority Production issues.
Provide instant solutions across all modules for online issues.
Managing to provide analysis related to the EOD issues.
16.
Project
:
EOD Support of FC UBS 7.1 and of FC UBS 6.1
Client
:
Euro Bank, (Poland, Romania, Serbia and Ukraine)
Duration
:
Apr 2009 – Jan 2010
Work Location
:
Athens, Greece
Technology
:
ORACLE Forms 10g, PL/SQL
Role
:
Team Lead/Team Member (Team Size 3).
DESCRIPTION:
Euro bank is one of the largest banks in Europe and has branches in the Balkan region.
The current project is for Euro bank subsidiaries in Ukraine, Poland, Serbia and Romania.
RESPONSIBILITIES:
Moved as In charge from Team Member for all the countries EOD.
Interaction with the Client to understand the online issues related to pre EOD Checks.
Managing team to close the EOD issues in the given Critical time frame.
Interaction with EOD operators to resume eod within the time limit by clearing the Errors.
Reporting the errors with possible solutions/ analysis of the issue to production support persons and group of intended persons with loggers.
17.
Project
:
EOD support of FC UBS 7.1
Client
:
Euro Bank, Ukraine
Duration
:
Dec 2008 – Mar 2009
Work Location
:
Bangalore, India
Technology
:
ORACLE 10g/9i, PL/SQL
Role
:
Team Member
DESCRIPTION:
Euro BANK Group is one of the leading banking and financial services groups in Greece, offering a wide range of services including retail, SME and corporate banking, credit cards, asset management, investment banking, private banking, brokerage, leasing and factoring.
The current project is for Euro Bank (Ukraine).
Euro Bank, Ukraine has requested initially for EOD support from offshore and later moved the support to Central Athens Team (CAT) from Athens.
RESPONSIBILITIES:
Interaction with EOD operators to resume EOD within the time limit by clearing the Errors.
Reporting the errors with